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Swiss-belhotel Mangga Besar

Property class: 4

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Photo gallery for Swiss-belhotel Mangga Besar

An indoor swimming pool with lounge chairs and a view of the city.
A modern hotel lobby with a reception desk, a staircase leading to upper floors, and a view of the dining area.
A modern hotel building with a curved facade and illuminated signage.
A modern gym with treadmills, weight machines, and a large mirror.
A modern hotel lobby with a reception desk, seating area, and a display of wine bottles.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jalan Kartini Raya, 57, Jakarta, Special Capital Region of Jakarta, 10750
  • Place, Pasar Baru
    ‪11 min walk‬
  • Place, Mangga Dua Square
    ‪14 min walk‬
  • Place, Lokasari Plaza
    ‪16 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior Double

A hotel room with a bed, a chair, a desk, and a television.

Superior Double

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room

A hotel room with a large bed, a desk, a chair, and a bathroom with a glass shower.

Executive Room

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

A hotel room with two beds, a desk, and a television.

Superior Twin

  • 366 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

A modern hotel room with a large bed, a desk, a chair, and a city view through large windows.
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  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.0 out of 5, Very good, 195 reviews
$48 nightly
The price is $53
Oct 25 - Oct 26
Total with taxes and fees
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About the neighborhood

Jakarta

Located in Jakarta (Taman Sari), Swiss-belhotel Mangga Besar is within a 10-minute drive of Bundaran HI and Grand Indonesia. .This spa hotel is 4.7 mi (7.6 km) from Thamrin City Shopping Mall and 7.7 mi (12.4 km) from Gelora Bung Karno Stadium.

What's nearby

  • Pasar Baru - 11 min walk - 0.6 miles
  • Mangga Dua Square - 14 min walk - 0.8 miles
  • Lokasari Plaza - 16 min walk - 0.9 miles
  • Mangga Dua Square - 2 min drive - 1.6 miles
  • Pasar Pagi Mangga Dua - 3 min drive - 1.8 miles

Getting around

  • Bundaran HI MRT Station - 7 min drive
  • Jakarta Rajawali Station - 9 min walk
  • Halim Perdanakusuma Intl. Airport (HLP) - 40 min drive

Restaurants

  • ‪Restoran Kalimantan - ‬2 min walk
  • ‪Flirt Bar & Lounge - ‬4 min walk
  • ‪Fashion hotel & spa - ‬2 min walk
  • ‪Happy Puppy Swiss Bel Hotel - ‬1 min walk
  • ‪Silver Lounge - ‬1 min walk

About this property

Swiss-belhotel Mangga Besar

Swiss-belhotel Mangga Besar offers 246 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 246 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Swiss-Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Swiss-Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Silver Lounge - This lobby lounge specializes in international cuisine and serves light fare only. Open daily.
Joe's Grill - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Joe's Grill
  • Silver Lounge
  • Swiss-Cafe

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 15 2023 to December 31 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 370000.0 per night

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 370000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Swiss-Belhotel Mangga Besar
Swiss-Belhotel Mangga Besar Hotel
Swiss-Belhotel Mangga Besar Hotel Jakarta
Swiss-Belhotel Mangga Besar Jakarta

Swiss-belhotel Mangga Besar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 48 out of 203 reviews
Rating 8 - Good. 95 out of 203 reviews
Rating 6 - Okay. 42 out of 203 reviews
Rating 4 - Poor. 12 out of 203 reviews
Rating 2 - Terrible. 6 out of 203 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good staff and helpful..room clean and bigger
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Staff & service, room comfort

Mr

Cleanliness can be improved.
Stayed 2 nights in Sep 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hand towel during stay. Room were not ready for guest staying.
Stayed 6 nights in Nov 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is not in clean condition, have ant in the bed, tv table, bath room and causing my body redness and itchy. Aircon is not cool at all and have to request to shift room at 11pm.
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Disliked: Staff & service

No refund received!

The hotel facilities are relatively old. And I stayed at Swiss Belhotel Jakarta on September 10, 2023, checked out on September 11 and applied for a refund, but I have not received the refund yet.I was very angry, at that time, your front desk confirmed the email sent by Hotel.com agreeing to handle the refund and agreed to refund me the fees for the next five days within two weeks, but i still did not receive any information. I left my email address, card number, itinerary number on hotel.com and other information, but nobody answer my question on WhatsApp! Nobody deal the problem!
Stayed 7 nights in Sep 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
不建议入住
Stayed 7 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

It was a nice staycation, the room is nice and very comfort to stay, clean and near busway. The breakfast has quite various type of foods like bread rice porridge and dimsum
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
basically I like this hotel. but one thing I don't like is the elevator. we have to wait it longer than the other ordinary hotels'.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good area near city center of Jakarta.
Stayed 5 nights in Aug 2019
Verified review

4/10 Poor

Disliked: Staff & service
15:00に訪問したが、チェックインに30分待たされた。
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel

Gutes Hotel im Norden von Jakarta in der Nähe des Kemayoran Messegelände. Frühstück ist auch nicht schlecht.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast is very good and sufficient. so this hotel is good for travel as well as buisiness trip.
Stayed 2 nights in May 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Air conditioning

They should fix the air conditioning in the rooms. Even though they moved me to 3 different rooms, the air conditioning is all below par. I would prefer to use their thick blanket to its full usage. The spa on the 5th level is no longer free or charge, but if you're staying there, it's 50% off. Sauna and the baths look pretty nice. Fix the AC!
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Property, Nice staff
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it all. Clean and comfort. Price is reasonable.
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

服務待加強

1. 網上訂的是行政房，進房後才發現櫃台人員搞錯成高級房，雖有立即更換為原本的房型，但感受已不好; 大夜班及早班櫃台人員的英文程度待加強。 2. 行政房內盥洗備品(刮鬍刀組、棉花棒組)僅有包裝，打開後是空的。
Stayed 1 night in Mar 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

WORN DOWN HOTEL. Needs immediate renovation

The lobby and the entrance looks nice. But positive things end here. The path from the elevator to the rooms smelled like wet carpet with molds. The ceiling was worn down and damaged. Entering their suite room, centralized aircon was leaking and could not cool the whole room, bathroom was leaking, bed sheets, blanket and pillow looked old, worn, faded and torn. Simply the worst hotel I've had in years. I immediately transferred hotel the next day.
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Liked: Staff & service
Room not clean and part of the carpet abit wet and sticky,thw breakfast are good
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but well maintained. Nyaman dan bersih. Perlu peremajaan di furniture dalam kamar.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay

Our room was upgraded to an executive room at no extra cost. It was such a sweet welcome as it was our first day in Indonesia. I would like to commend your staff as well. They had been very helpful. My mom was super happy. So thank you, Swiss-Belhotel!❤
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff is conoperative
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel room, happy to be upgraded. But I didn’t see anybtaxi stand in this hotel.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コタに近くまたホテル周辺は食事処も多く便利です。ガンビル駅からのアクセスもよく利便菜もあります。
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
I traveled alone for business and this is only the 3rd hotel i have stayed in in Indonesia. The rest were all 4 stars as well Hotel as a whole is rather aged.. Although the gym is new the weight machines were both under service, the spa was undergoing renovations. Room was clean but aged. Saw some green mold in the toilet shower area which was cleaned up by housekeeping the next day. Bed was really comfortable. Water pressure in the shower was good Food choices for breakfast was quite limited although they were tasty. Overall still a satisfactory stay although a little under my expectations.
Stayed 5 nights in Nov 2018