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CheapTickets Verified Reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Horizon Club, Room, 1 King Bed
Room with view
484 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Room, 1 King Bed
Room with view
463 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club Room, 2 Twin Beds
Room with view
484 square feet
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
One Bedroom Suite King
Room with view
947 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 2 Twin Beds
Room with view
463 square feet
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Suite, 1 King Bed
Room with view
747 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with 4 restaurants and full-service spa

Popular property highlights

Free self parking
Free WiFi
Business center
Laundry facilities
24-hour front desk

With a stay at Shangri-La Jakarta, you'll be centrally located in Jakarta, within a 5-minute drive of Bundaran HI and Plaza Indonesia. This family-friendly hotel is 2.7 mi (4.3 km) from Grand Indonesia and 11.3 mi (18.2 km) from Taman Mini Indonesia Indah.

Make yourself at home in one of the 662 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a complimentary water park, outdoor tennis courts, and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Enjoy international cuisine at SATOO, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. This hotel has 13 meeting rooms available for events. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Shangri-La Jakarta features a complimentary water park and outdoor tennis courts. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and 13 meeting rooms. This family-friendly hotel also offers an outdoor pool, a children's pool, and a health club. Onsite self parking is complimentary. A total renovation of this property was completed in December 2016.

Shangri-La Jakarta has designated areas for smoking.

  • Express check-in
  • Children's games
  • Children's toys
  • Number of outdoor pools - 1
  • Elevator
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Full-service spa
  • Free water park access
  • 24-hour front desk
  • Business center
  • Express check-out
  • Year Built - 1994
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Valet parking (surcharge)
  • Number of coffee shops/cafes - 1
  • Children's pool
  • Number of meeting rooms - 13
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Concierge services
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Outdoor tennis courts - 3
  • Laundry facilities
  • Total number of rooms - 662
  • 24-hour fitness facilities
  • Number of floors - 32
  • Wedding services
  • Lifeguard on site
  • Garden
  • Tennis on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 3
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Japanese
  • Indonesian
  • Chinese (Mandarin)

Parking

Free self parking , Valet parking (surcharge)

Room Amenities

Shangri-La Jakarta offers 662 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries. This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in December 2016.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • Bidet
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • TV size: 49
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

SATOO - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Nishimura - This restaurant specializes in Japanese cuisine. Open daily.

Rosso - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

JIA - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

B.A.T.S. - This bar specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Things to Do

3 outdoor tennis courts, a health club, and a complimentary water park are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 26.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Commonly-touched surfaces are cleaned with disinfectant

Property is not currently implementing any guest safety measures

Property is cleaned with disinfectant

Security system

Staffed front desk

Children stay free - maximum age 6

Property follows regional sanitization guidelines CHSE Certified (Indonesia)

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Service animals not allowed

Number of children who can stay free - 2

Debit cards

Fees

Optional extras

  • Fee for buffet breakfast: approximately USD 24–26 for adults, and USD 12–13 for children
  • Valet parking fee: USD 6.75 per stay
  • Rollaway bed fee: USD 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Shangri-La Jakarta
  • Jakarta Hotel Shangri-La
  • Jakarta Shangri-La
  • Jakarta Shangri-La Hotel
  • Shangri-La Hotel Jakarta
  • Shangri-La Jakarta
  • Shangri-La Jakarta Hotel
  • Shangri La Hotel Jakarta
  • Shangri La Jakarta
  • Shangri-La Jakarta Hotel
  • Shangri La Hotel Jakarta
  • Shangri-La Jakarta Jakarta
  • Shangri-La Jakarta Hotel Jakarta

We should mention

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

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