With a stay at Hotel Ciputra Jakarta in Jakarta (Grogol), you'll be a 4-minute drive from Central Park Mall and 6 minutes from Thamrin City Shopping Mall. .This family-friendly hotel is 4.3 mi (6.9 km) from Grand Indonesia and 4.5 mi (7.3 km) from Bundaran HI.
What's nearby
Mal Ciputra Mall - 1 min walk - 0.0 miles
Tarumanagara University - 3 min walk - 0.2 miles
Neo SOHO - 9 min walk - 0.5 miles
Central Park Mall - 13 min walk - 0.7 miles
Taman Anggrek Mall - 16 min walk - 0.9 miles
Getting around
Bendungan Hilir MRT Station - 6 min drive
Jakarta Grogol Station - 11 min walk
Soekarno-Hatta Intl. Airport (CGK) - 35 min drive
Restaurants
Hotel Ciputra Jakarta - 1 min walk
Imperial Kitchen - 1 min walk
Starbucks - 1 min walk
TOUS les JOURS - 1 min walk
J.Co Donuts & Coffee - 1 min walk
About this property
Hotel Ciputra Jakarta
Family-friendly hotel with a full-service spa connected to a shopping center in Jakarta
Hotel Ciputra Jakarta offers 336 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with premium satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has massage/treatment rooms and couples treatment room(s).
Make yourself at home in one of the 336 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, The Gallery Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Gallery Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle (surcharge)
Free secured, uncovered valet parking on site
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 13 for adults and USD 6.50 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
The Gallery Restaurant
Things to do
24-hour gym
Bicycle rentals
Children's pool
Full-service spa
Outdoor pool
Playground
Shopping mall
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
Business center
Conference center
Meeting rooms
Outdoors
Pool loungers
Full-service spa
Couples treatment rooms
In-room massages
Spa treatment rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
30 steps to reach entrance
Accessible bathtub
Ceiling hoist
Doorbell and phone notification
Elevator (37 inch wide door)
Front entrance ramp
Handrails in stairways
Lever door handles
Phone accessibility kit
Visual fire alarm
Wheelchairs on site
More
1 building
17 floors
Ballroom
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
LCD TV with premium cable/satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
More
Air conditioning
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately USD 13 for adults and USD 6.5 for children
Airport shuttle fee: USD 32 per vehicle (one-way)
Rollaway bed fee: USD 35 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Bookings in Executive Queen, Executive Twin, Cabana Family Suite, Suite, and Presidential Suite categories include access to the club lounge for 2 guests. Additional guests will be charged IDR 225,000 per person for breakfast in the club lounge.
Guests who smoke in a non-smoking room will be subject to penalties (IDR 1,000,000).
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Ciputra
Ciputra Hotel
Ciputra Hotel Jakarta
Ciputra Jakarta
Ciputra Jakarta Hotel
Hotel Ciputra
Hotel Ciputra Jakarta
Jakarta Ciputra
Jakarta Ciputra Hotel
Jakarta Hotel Ciputra
Reviews
Hotel Ciputra Jakarta Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Rating 10 - Excellent. 338 out of 908 reviews
10 - Excellent
338
Rating 8 - Good. 379 out of 908 reviews
8 - Good
379
Rating 6 - Okay. 138 out of 908 reviews
6 - Okay
138
Rating 4 - Poor. 36 out of 908 reviews
4 - Poor
36
Rating 2 - Terrible. 17 out of 908 reviews
2 - Terrible
17
Reviews
2/10 Terrible
Christine, Jakarta Barat
Sep 10, 2025
Christine
Stayed 7 nights in May 2025
10/10 Excellent
Xing
Aug 27, 2025
Xing
Stayed 3 nights in Aug 2025
6/10 Okay
Jonas
Aug 27, 2025
Jonas
Stayed 1 night in Aug 2025
8/10 Good
Jonas
Traveled with family
Aug 27, 2025
Liked: Cleanliness, staff & service
I stayed in this hotel several times and I like it due to the convenience. Right at the mall and close to everywhere, dinning options. However the property is too old and needs some improvements. I stayed in different rooms/floors and always have problems with shower head. The shower head looks to old and rusted, the water flow is bad, you need to stay close to the shower head everytime you take shower. Management needs to change all if those shower head and do a deep cleaning to keep this property better
Wonderful introduction to my 2 week journey through Java and Bali. The staff was attentive and always helpful. The gym honestly has everything you could need. Oh and how could I forget the delicious breakfast. Would highly recommend.
Anthony
Stayed 2 nights in Jul 2025
8/10 Good
Hui Yu
Aug 18, 2025
Liked: Cleanliness, staff & service, amenities
The hotel staff are caring and kind. Make sure to let them know if you have any requests or questions and they will do their best to accommodate you.
+++Location.. easy to find..mall direct connection is very convenient..food choices delicious..
+++Prices affordable
- - -Lights are old and too Dark.. no USB outlets..need to bring old traditional electric plugs..
Water plumbing maintenance is needed... Plumbing are leaking when turning On .
+++ overall... I stayed 2 times 2+3 nights in Aug 2025..
I will be back again later this year 👍
i have been staying here for the 3rd times n its still great to b staying here. dont have to worry abt getting hungry in the middle of the night coz the my have a 24hrs room service with great food..
i like when we enter the room it’s always cooling after a hot day shopping.. not many hotel is willing to cool the room when its empty.. thank u very much ciputra.. its my 2nd stay n i’ll continue to stay there when im in jakarta..
boon cheong
Stayed 4 nights in Jun 2025
6/10 Okay
Teck Shen, Singapore
Business traveler
Jun 15, 2025
Rooms were big and clean. However the renovations are dated and seriously require an update. The air smells damp and towels are brownish. Not much selections on TV channels. Although there's a mall next to it, the food selections were limited.
This hotel is beautiful inside; spacious, attention to design & detail. All staff we had contact with were all one could want from a large hotel. The breakfast buffet was very good, many well done selections. The hotel has two indoor connections to the adjoining mall. With all the good we wanted to rate a 3.5. So much deserves a 4 but even with the attention and updating done it needs attend to the electric outlet replacements and updates to the bathrooms. If done this would be a solid 4 star hotel.
Jeffrey
Stayed 3 nights in Apr 2025
10/10 Excellent
Kezia Solveig
May 15, 2025
Liked: Cleanliness, staff & service, room comfort
Love their staff, they're the best!
Every time I visit Jakarta, Hotel Ciputra Jakarta been my first choice. And been stayed in this hotel often lately. I love the staff, they're the best. And they're very accommodate.
It’s really a wonderful stay with a best hotel and very wonderful staff make you feel you are at home
Very friendly and good manager mask any thing to make your trip very very comfortable