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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property

Choose dates to view prices

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Snack bar
Daily buffet breakfast for a fee
Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Property entrance
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $124
$110 nightly
$124 total
Total with taxes and fees
May 17 - May 18

Explore the area

View in a map
4640 Tropea Way, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪3 min walk‬
  • Place, Topgolf
    ‪18 min walk‬
  • Place, University of North Florida
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

King Room

  • Sleeps 2
  • Free WiFi

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Beds Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

2 Queen Beds Room

  • Sleeps 4
  • Free WiFi

View all photos for Room with Two Queen Beds-Hearing Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free WiFi

King Room-Hearing Accessible with Bathtub

  • Sleeps 2
  • Free WiFi

View all photos for King Room-Hearing Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

King Room-Hearing Accessible

  • Sleeps 2
  • Free WiFi

Hearing Accessible Room With 2 Queen Beds And Bathtub

  • Sleeps 4
  • Free WiFi

Similar properties

Exterior
Holiday Inn Express & Suites Jacksonville - Town Center by IHG
Southside
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 1,001 reviews
$124 nightly
The price is $141
May 17 - May 18
Total with taxes and fees
Holiday Inn Express & Suites Jacksonville - Town Center by IHG

About the neighborhood

Jacksonville

With a stay at Tru By Hilton Jacksonville St Johns Town Center in Jacksonville (Southside), you'll be a short 4-minute walk from St. Johns Town Center and within 3 minutes by car from University of North Florida. .This hotel is 7.9 mi (12.7 km) from Mayo Clinic Florida and 13.8 mi (22.2 km) from Mayport Naval Station.

What's nearby

  • St. Johns Town Center - 3 min walk - 0.2 miles
  • Topgolf - 18 min walk - 1.0 mile
  • University of North Florida - 2 min drive - 1.1 miles
  • Morocco Shrine Center - 3 min drive - 2.1 miles
  • Jacksonville Naval Air Station - 28 min drive - 24.9 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Ted's Montana Grill - ‬8 min walk

About this property

Tru By Hilton Jacksonville St Johns Town Center

Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with bathrobes and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Jacksonville St Johns Town Center. Buffet breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
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Hotel Tru by Hilton Jacksonville St. Johns Town Center
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Tru By Hilton Jacksonville St Johns Town Center Jacksonville

Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 896 reviews
Rating 8 - Good. 159 out of 896 reviews
Rating 6 - Okay. 58 out of 896 reviews
Rating 4 - Poor. 24 out of 896 reviews
Rating 2 - Terrible. 27 out of 896 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Iliana

Stayed 1 night in Jan 2026

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Derrick

Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2026

2/10 Terrible

Steven

Stayed 1 night in Jan 2026

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
·The room was clean. Staff was very helpful and welcoming.
Stayed 1 night in Jan 2026

8/10 Good

tejopanini, issaquah

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Staff was great , room very clean and quiet in the 4 th floor
Stayed 1 night in Jan 2026

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very clean and inviting!
Stayed 2 nights in Jan 2026

10/10 Excellent

Fred

Liked: Cleanliness, property conditions & facilities
Hjk
Stayed 1 night in Nov 2025

10/10 Excellent

Zac

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Good staff. Good beds
Stayed 1 night in Dec 2025

10/10 Excellent

Destiney

Stayed 1 night in Jan 2026

6/10 Okay

Luisette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good location, good staff, decent breakfast with fresh made pancakes. The only negative was that I didn’t think the bed was that comfortable; it was a bit hard for my preference. But everything else was good.
Stayed 1 night in Jan 2026

6/10 Okay

Sharmilla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Floors are cold, there is no housekeeping
Stayed 4 nights in Dec 2025

10/10 Excellent

Herman

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Rick

Stayed 2 nights in Dec 2025

10/10 Excellent

Allysa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean, the staff were great, and the location is perfect.
Stayed 1 night in Dec 2025

2/10 Terrible

Noemi

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The lack of communication and sense of urgency of this hotel left me overly frustrated. First room I was given had a dirty bathroom worth hair standing water, and a creature. Requested a new room to be able to bathe my toddler and it was a nightmare to get anyone to help me. After several phone calls (and hours) and going back and forth between en Expedia and the hotel, I was given another room temporarily to be able to bathe my kid.this bathroom’s toilet had feces smeared on the seat and although the shower was cleaner” there was still hair as well..front desk and management didn’t communicate change of rooms, staff was just confused…finally got a new room by the end of the day. Just overall uncomfortable. Lots of more in between that was the main for me. Also, don’t expect hot water for your tea. Left the hotel more exhausted than I arrived. Definitely will NEVER go back
Stayed 2 nights in Dec 2025

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Pros: clean, friendly staff, convenient breakfast, coffee in lobby, location Cons: bed was not very comfortable, almost got stuck in the elevator
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent at check in and rooms are very clean. Pool table in the lobby was a hit.
Stayed 1 night in Dec 2025

6/10 Okay

Catrina

Stayed 1 night in Dec 2025

10/10 Excellent

Wellesley, Jersey City

Stayed 2 nights in Dec 2025

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t eat breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Gilberto

Stayed 1 night in Dec 2025