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Sheraton Jacksonville Hotel

4.0 star property

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Photo gallery for Sheraton Jacksonville Hotel

Property amenity
Exterior
Daily buffet breakfast (USD 18.00 per person)
Breakfast and dinner served, garden views
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
$130
$115 nightly
$130 total
Total with taxes and fees
Jan 30 - Jan 31

Explore the area

View in a map
10605 Deerwood Park Blvd, Jacksonville, FL, 32256
  • Place, St. Johns Town Center
    ‪18 min walk‬
  • Place, Mayo Clinic Florida
    ‪9 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪25 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪29 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, City View

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, City View

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(70 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(45 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

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Hyatt Place Jacksonville / St. Johns Town Center
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4.6 out of 5, Wonderful, 1,002 reviews
$135 nightly
The price is $153
Jan 25 - Jan 26
Total with taxes and fees
Hyatt Place Jacksonville / St. Johns Town Center

About the neighborhood

Jacksonville

With a stay at Sheraton Jacksonville Hotel in Jacksonville (Southside), you'll be a 2-minute drive from St. Johns Town Center and 9 minutes from Mayo Clinic Florida. .This hotel is 15.2 mi (24.4 km) from Mayport Naval Station and 17.8 mi (28.6 km) from Jacksonville Naval Air Station.

What's nearby

  • St. Johns Town Center - 18 min walk - 1.0 mile
  • University of North Florida - 3 min drive - 2.1 miles
  • Mayo Clinic Florida - 9 min drive - 7.8 miles
  • Mayport Naval Station - 23 min drive - 19.1 miles
  • Jacksonville Naval Air Station - 25 min drive - 21.6 miles

Getting around

  • Jacksonville Station - 22 min drive
  • Jacksonville International Airport (JAX) - 31 min drive

Restaurants

  • ‪Wawa - ‬11 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬18 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk
  • ‪Cheddar's Scratch Kitchen - ‬15 min walk
  • ‪Panda Express - ‬13 min walk

About this property

Sheraton Jacksonville Hotel

Suburban hotel with area shuttle service and a 24-hour fitness center
Sheraton Jacksonville Hotel offers 159 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 159 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.
Grab a bite to eat at BC Grill, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Jacksonville? This hotel has 9047 square feet (840 square meters) of space consisting of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
BC Grill - Overlooking the garden, this restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BC Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (9,047 square feet of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Self parking fee: USD 10 per night
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jacksonville Sheraton
Jacksonville Sheraton Hotel
Sheraton Hotel Jacksonville
Sheraton Jacksonville
Sheraton Jacksonville Hotel
Quality Suites Oceanfront Hotel Jacksonville Beach
Sheraton Jacksonville Hotel Jacksonville
Jacksonville Sheraton
Sheraton Jacksonville
Sheraton Jacksonville Hotel Hotel
Sheraton Jacksonville Hotel Jacksonville
Sheraton Jacksonville Hotel Hotel Jacksonville

Sheraton Jacksonville Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1003 reviews
Rating 8 - Good. 177 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jacqueline

Traveled with family
Disliked: Amenities
The hallways and elevator smelled like a hospital. And so did the bathroom. It was “ok” not awful but not great.
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

10/10 Excellent

Ashlee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great! Suggestions for improvements: A drink station at breakfast. We had to wait 10+ minutes for drinks both days . Just sit out a coffee and juice serve yourself station. It was incredibly frustrating. The waitress even complained about how busy she was. Breakfast was amazing but waiting for drinks while the food got cold was such a bummer. I had to go wait in a line of 6 people just to get juice from the bar. My food was cold when I got back. The baby was fussy and I couldn’t even enjoy my breakfast. Hooks in the room for towels. Only two towels were provided and with no way to hang them- it was annoying to find a place to hang them ( on the cabinets ) to dry them out for reuse. I use one for my hair and one for my husband and baby that’s 4 towels and we only had two. Overall the experience was great and we would visit again. Thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kent

Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff is always great and attentive. The rooms are alway immaculate..
Stayed 1 night in Oct 2025

10/10 Excellent

Elke

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here during a drive up north, and it turned out to be the perfect spot for an overnight stay. What really stood out was the staff—especially Breanna at the front desk. She was incredibly welcoming and friendly, greeting us by name throughout our stay, which truly felt like 5-star service and made all the difference. The rooms were clean and comfortable. Overall, a great experience with service that exceeded expectations.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, clean and comfortable, great bar and kitchen. My go to spot on business in Jacksonville.
Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Stayed 1 night in Sep 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rufus, Tallahassee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to dinning, shopping and safe.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Great place! Shower flooring was a little bit slippery.
Stayed 1 night in Sep 2025

10/10 Excellent

Ramona

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todd the bartender was very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easily located to all the shopping centers
Stayed 4 nights in Sep 2025

10/10 Excellent

Cynthia D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

10/10 Excellent

Gloria

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the breakfast options and the gym
Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place. Comfortable Beds. Nice Amenities.
Stayed 2 nights in Aug 2025

10/10 Excellent

Micha

Stayed 5 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2025