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Residence Inn by Marriott Jacksonville Downtown

Property class: 3

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Jacksonville Downtown

An outdoor patio with a fire feature, seating, and a grill.
A modern reception desk with a marble top and a dark wood panel backdrop.
A modern kitchen with a built-in island, stainless steel appliances, and a wooden backsplash.
A modern kitchen with dark wood cabinets, a white countertop, and stainless steel appliances.
A modern hotel lobby with a wooden reception desk, plaid upholstered chairs, and a large flat-screen TV mounted on a textured wall.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $192
$169 nightly
$192 total
Total with taxes and fees
Nov 13 - Nov 14

Explore the area

View in a map
357 OAK STREET, Jacksonville, FL, 32204
  • Place, Prime F. Osborn III Convention Center
    ‪6 min walk‬
  • Place, Five Points Shopping Center
    ‪9 min walk‬
  • Place, Jacksonville Center for the Performing Arts
    ‪18 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom

A modern hotel room with a sofa, armchair, dining table, TV, and a desk with a lamp.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Basic Suite, 1 Bedroom

A modern kitchen with dark wood cabinets, stainless steel appliances, and a dining area with a wooden table and leather chairs.

Basic Suite, 1 Bedroom

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed

A modern hotel room with a bed, a desk, a chair, a TV, and a desk lamp.

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(30 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, Multiple Beds

A modern kitchen with dark wood cabinets, a white countertop, and stainless steel appliances.

Studio, Multiple Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a dining area with a wooden table and leather chairs.

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a white countertop.

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A modern hotel room with a sofa, armchair, dining table, TV, and a desk with a lamp.

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a white countertop.

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a white countertop.

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A modern hotel room with a bed, a desk, a chair, a TV, and a desk lamp.

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

A modern hotel room with a bed, a desk, a chair, a TV, and a desk lamp.

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

A modern hotel room with a sofa, armchair, dining table, TV, and a desk with a lamp.

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

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The price is $143
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Total with taxes and fees
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About the neighborhood

Jacksonville

A stay at Residence Inn by Marriott Jacksonville Downtown places you in the heart of Jacksonville, within a 5-minute drive of VyStar Veterans Memorial Arena and Edward Waters College. .This hotel is 2.5 mi (4.1 km) from UF Health Proton Therapy Institute and 2.6 mi (4.3 km) from EverBank Stadium.

What's nearby

  • Prime F. Osborn III Convention Center - 6 min walk - 0.4 miles
  • Five Points Shopping Center - 9 min walk - 0.5 miles
  • Riverside Park - 11 min walk - 0.6 miles
  • Cummer Museum of Art and Gardens - 12 min walk - 0.7 miles
  • Jacksonville Center for the Performing Arts - 18 min walk - 1.0 mile

Getting around

  • La Villa Station - 13 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 26 min drive

Restaurants

  • ‪Mayday Ice Cream - ‬8 min walk
  • ‪River & Post - ‬15 min walk
  • ‪Hawkers Asian Street Fare - ‬13 min walk
  • ‪Hoptinger - ‬14 min walk
  • ‪Arepa Please - ‬5 min walk

About this property

Residence Inn by Marriott Jacksonville Downtown

Residence Inn by Marriott Jacksonville Downtown offers 135 accommodations with laptop-compatible safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas and include double sofa beds and dining tables. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 135 individually furnished guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, while 55-inch LED televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Residence Inn by Marriott Jacksonville Downtown. A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Uncovered self parking fee: USD 12.00 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

By Marriott Jacksonville
Residence INN Jacksonville Downtown
Residence Inn by Marriott Jacksonville Downtown Hotel
Residence Inn by Marriott Jacksonville Downtown Jacksonville

Residence Inn by Marriott Jacksonville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 387 out of 468 reviews
Rating 8 - Good. 57 out of 468 reviews
Rating 6 - Okay. 12 out of 468 reviews
Rating 4 - Poor. 5 out of 468 reviews
Rating 2 - Terrible. 7 out of 468 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. Clean room and friendly staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel in a great location!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean room and the staff was very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Nice breakfast nice new rooms
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came in for July 4th am did not disappoint
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great place to stay, super clean and comfy beds. Great breakfast! Best place for the money
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a number of times and it felt like coming home! The staff is always wonderful, the room is always comfortable and checking out at noon is a perk!!! This hotel is perfectly located and I'm looking forward to the next stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing team from front desk to cleaning team .. breakfast ok be nice to have healthier options avocado , plain organic yogurt , organic pineapple , turkey bacon
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large room, friendly staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service and friendly staff. Great breakfast.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room n spacious. Staff was friendly. Loved it
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay that I would highly recommend!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great room and great staff. The hotel lets you arrive earlier and stay later than othe hotels in area.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel- clean, spacious room with lots if amenities, wonderfull staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel ever. Always clean, always great staff, perfect for families to stay at. I’ve stayed here multiple times.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and friendly staff!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Quiet rooms, staff was great. Rooms were everything I needed.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and service was good
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, peaceful, convenient, all perfect.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and great.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 3 nights in Nov 2025