With a stay at Metro Inn & Suites in Jacksonville (Northwest), you'll be within a 10-minute drive of Jacksonville Zoo and Gardens and VyStar Veterans Memorial Arena. .This hotel is 11.8 mi (19 km) from Jacksonville Naval Air Station and 4.4 mi (7.1 km) from EverBank Stadium.
What's nearby
Gateway Town Center - 2 min drive - 1.3 miles
Edwin Stanton School - 3 min drive - 1.5 miles
Jacksonville Zoo and Gardens - 7 min drive - 5.2 miles
EverBank Stadium - 7 min drive - 6.1 miles
St. Johns Town Center - 22 min drive - 19.7 miles
Getting around
Jefferson Station - 5 min drive
Jacksonville Station - 11 min drive
Jacksonville International Airport (JAX) - 17 min drive
Restaurants
Annie Lee's Bakery & Diner - 4 min drive
McDonald's - 3 min drive
Burger King - 4 min drive
Caribbean Sunrise Bakery & Restaurant - 3 min drive
J Lemon Pepper - 4 min drive
About this property
Metro Inn & Suites
Metro Inn & Suites offers 73 accommodations with air conditioning. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include shower/tub combinations. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.
Make yourself at home in one of the 73 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations are provided.
Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (weekly)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower/bathtub combination
Towels provided
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: USD 50 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Metro Inn & Suites Hotel
Metro Inn & Suites Jacksonville
Metro Inn & Suites Hotel Jacksonville
Metro Inn & Suites Reviews
Reviews
4.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 17 out of 91 reviews
10 - Excellent
17
Rating 8 - Good. 4 out of 91 reviews
8 - Good
4
Rating 6 - Okay. 6 out of 91 reviews
6 - Okay
6
Rating 4 - Poor. 8 out of 91 reviews
4 - Poor
8
Rating 2 - Terrible. 56 out of 91 reviews
2 - Terrible
56
4.0/10
Cleanliness
5.2/10
Staff & service
3.4/10
Amenities
3.8/10
Property conditions & facilities
Reviews
Verified
2/10 Terrible
Christopher
Feb 15, 2026
Disliked: Cleanliness, staff & service, amenities
The hotel is located in the hood and the rooms have the odor of weed and bugs in the rooms. I was very disappointed with this hotel.
IF YOU SEEK PEACE AND QUIET ,
METRO INN AND SUITES IS WHERE ITS AT !!!
GREAT STAY !!!
Shandia
Stayed 1 night in Jul 2024
Verified
4/10 Poor
James
Jan 19, 2026
Was not notifed that they require a cash deposit at check in and alsohad a person try to come up to me and rob me in front of the hotel. They need to be more upfront with their requirements.
I booked few nights for me and my crew, we only stayed one night because it was terrible, gross sheets, dirty towels, bad bugs everywhere.
I ask them for the money back and they said the hotel policy is no refund.
I contact hotels.com so far no resolution.
Never stay at this hotel.
Facilities were filthy. Walls had stains. Carpet had stains. Curtains were broken. There were roaches in my room. When it got dark, there were prostitutes waiting outside. I had to check out early and find another place last minute.