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Jacksonville Inn & Suites

Property class: 2

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Photo gallery for Jacksonville Inn & Suites

A hotel room with two beds, a wooden headboard, a bedside table with a phone, and a wall-mounted light fixture.
A hotel lobby with a reception desk, a vending machine, a fire extinguisher, and a fire alarm.
A multi-story hotel with a parking lot in front.
A room with a sofa, a chair, a desk, a television, and a microwave.
A small, clean kitchenette with a microwave, coffee maker, and a refrigerator. There are two tables with chairs, and a trash can is visible.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is $89
$80 nightly
$89 total
Total with taxes and fees
Oct 27 - Oct 28

Explore the area

View in a map
1914 Southbrooke Rd, Jacksonville, IL, 62650
  • Place, Jacksonville Community Park
    ‪3 min drive‬
  • Place, Lake Jacksonville
    ‪6 min drive‬
  • Place, Illinois College
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Communication, Accessible Shwr )

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communication, Accessible Shwr )

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Jacksonville

With a stay at Jacksonville Inn & Suites in Jacksonville, you'll be within a 5-minute drive of Small Eli Ferris Wheel and Big Eli Ferris Wheel #17. .This hotel is 2 mi (3.2 km) from Jacksonville Community Park and 2.2 mi (3.6 km) from Jacksonville PetSafe Bark Park.

What's nearby

  • Jacksonville Community Park - 3 min drive - 2.4 miles
  • Small Eli Ferris Wheel - 4 min drive - 2.8 miles
  • Big Eli Ferris Wheel #17 - 4 min drive - 2.8 miles
  • Lake Jacksonville - 6 min drive - 3.5 miles
  • Illinois College - 8 min drive - 4.1 miles

Getting around

  • Springfield, IL (SPI-Abraham Lincoln Capital) - 45 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Casey's - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪7 Brew Coffee - ‬6 min drive
  • ‪Hardee's - ‬5 min drive

About this property

Jacksonville Inn & Suites

Jacksonville Inn & Suites offers 61 accommodations with hair dryers and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include shower/tub combinations. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
Make yourself at home in one of the 61 guestrooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include blackout drapes/curtains, housekeeping is provided once per stay, and irons/ironing boards can be requested.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

Jacksonville Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 36 out of 74 reviews
Rating 8 - Good. 18 out of 74 reviews
Rating 6 - Okay. 11 out of 74 reviews
Rating 4 - Poor. 4 out of 74 reviews
Rating 2 - Terrible. 5 out of 74 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and courteous
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean hotel. Staff courteous and helpful.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Newly renovated rooms are nice. Nothing special but still nice.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great, clean hotel. No breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms helpful staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want basic hotel services, this works. It was clean. Doors locked, shower had hot water, there's a few cold items for breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing the man at the desk was as nice as could be I am sad there was no breakfast
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Hot only had two working jets, rest were broken out
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was small. Rooms were clean newly remodeled fridge in room did not work
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't have anything hot for breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes but milk was in gallon and no hot food
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is in a remodeling process. Rooms were clean and had been refreshed. They are a bit short staffed I believe as they didn't replace towels. But we asked at the desk for more no problem. Breakfast was not great. Coffee, cereal, packaged Danish. OJ, milk and yogurt were room temperature. We ate at a local diner just up the road.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great other than the mini fridge did not work.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet seat broke in the middle of the night,and there was no one to call. They offered to move me to a different room the next morning, as maintenance didn't come in until 10. I decided to check out and go home instead. Also, there was no hot breakfast, just cold cereal and danish.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We booked two rooms and one of the rooms had stained sheets and blankets, which was very off putting. The other room had mold inside of the refrigerator. At breakfast, the Milk was spoiled, most likely because the refrigerator it was stored in wasn't very cold. The property and rooms arrear to be going through renovations and I feel like our rooms were rushed to get is checked in
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Small outdated- couldn’t use the tv because it wouldn’t connect to wifi due to the remote. Rooms were small and not well equipped with towels, conditioner was jammed. Room was at 88 degrees but was able to bring it down. Owner was super nice, staff could have a been a little nicer but were not mean, just a little unprofessional speaking loudly in another language to other staff while checking in. If you’re wanting a cheap place to lay your head it’s a good price! If you’re wanting a little luxury or space it’s not for you. Other guest were very loud- RUNNING down the hallways- I won’t mark it against them because we didn’t complain, but I’m sure they had to hear it.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
TV didn’t work properly. Bathtub dripped all night long. No hot water for shower. No complimentary breakfast served as advertised. Very dissatisfied with stay and refused refund by management.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for a quick overnight but the room was clean and comfortable. Only issue is the sign on the building has the wrong name (says Baymont).which made it hard to find.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026