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Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

Exterior
Free buffet breakfast
Property amenity
Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $111
$98 nightly
$111 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
4675 Salisbury Rd, Jacksonville, FL, 32256
  • Place, Saint Vincent's Medical Center Southside
    ‪11 min walk‬
  • Place, Dog Wood Park of Jacksonville
    ‪17 min walk‬
  • Place, St. Johns Town Center
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

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Embassy Suites by Hilton Jacksonville Baymeadows
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  • Pool
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  • Breakfast included
  • Pet friendly
4.2 out of 5, Very Good, 1,419 reviews
$122 nightly
The price is $139
Jun 5 - Jun 6
Total with taxes and fees
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About the neighborhood

Jacksonville

With a stay at Holiday Inn Express Hotel & Suites Jacksonville - South by IHG in Jacksonville (Southside), you'll be within a 10-minute drive of St. Johns Town Center and University of North Florida. .This hotel is 10.2 mi (16.4 km) from Mayo Clinic Florida and 8.5 mi (13.7 km) from EverBank Stadium.

What's nearby

  • Saint Vincent's Medical Center Southside - 11 min walk - 0.6 miles
  • Dog Wood Park of Jacksonville - 17 min walk - 0.9 miles
  • St. Johns Town Center - 6 min drive - 4.7 miles
  • EverBank Stadium - 13 min drive - 9.7 miles
  • Jacksonville Naval Air Station - 21 min drive - 21.2 miles

Getting around

  • Kings Avenue Station - 11 min drive
  • Jacksonville Station - 22 min drive
  • Jacksonville International Airport (JAX) - 29 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Cracker Barrel - ‬4 min drive
  • ‪St. Vincent's Cafe - ‬15 min walk
  • ‪Applebee's Grill + Bar - ‬17 min walk
  • ‪Kiko Ramen And Sushi - ‬17 min walk

About this property

Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

Holiday Inn Express Hotel & Suites Jacksonville - South by IHG offers 88 air-conditioned accommodations with safes and complimentary newspapers. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 88 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 49-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Jacksonville? This hotel has 797 square feet (74 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 797 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville South
Holiday Inn Express Jacksonville South
Holiday Inn Express Hotel Suites Jacksonville South
Holiday Inn Express Hotel Suites Jacksonville South by IHG
Holiday Inn Express Hotel Suites Jacksonville South an IHG Hotel

Holiday Inn Express Hotel & Suites Jacksonville - South by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 946 reviews
Rating 8 - Good. 243 out of 946 reviews
Rating 6 - Okay. 96 out of 946 reviews
Rating 4 - Poor. 39 out of 946 reviews
Rating 2 - Terrible. 28 out of 946 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dipesh

Stayed 1 night in Jan 2026

6/10 Okay

James

Liked: Staff & service, amenities
Disliked: Cleanliness
Hotel lobby, hallways, and my room were dirty and carpets stained.
Stayed 1 night in Feb 2026

10/10 Excellent

Darlin

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2025

10/10 Excellent

Fred

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, very clean accommodations.
Stayed 1 night in Feb 2026

10/10 Excellent

Joao

Liked: Cleanliness, property conditions & facilities
Good staff and clean place
Stayed 1 night in Feb 2026

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean
Stayed 2 nights in Feb 2026

10/10 Excellent

Joao

Liked: Cleanliness, property conditions & facilities
Friendly staff, fast check in and good atmosphere.
Stayed 1 night in Feb 2026

10/10 Excellent

Jeffrey, Harrisburg

Stayed 1 night in Jan 2026

10/10 Excellent

Renzo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless, professional , and very courteous.
Stayed 1 night in Jan 2026

8/10 Good

Steven

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was quiet
Stayed 3 nights in Jan 2026

6/10 Okay

Kelli

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms definitely had double beds, not queens. They were TINY!
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room. The front desk staff were helpful in assisting me in finding a nearby auto parts store when an issue with our vehicle came up.
Stayed 1 night in Jan 2026

10/10 Excellent

Mike

Stayed 2 nights in Jan 2026

6/10 Okay

Josely

Business traveler
Disliked: Cleanliness
Front desk staff are friendly and pleasant. The housekeeper is not, she looks very angry and her conversations on the phone were not pleasant. This is a much older hotel that looks like it was updated. However, it is very dirty and run down. The bathroom looks like it’s falling apart - everything is there is dirty, door needs to be replaced -cracked, falling apart, shower sliding doors dirty, fixtures need updating. Cabinets need updating. Need a Mini fridge and new Keurig. I made coffee in it and it tasted disgusting. I stayed at a different hotel same chain last week in Miami and it was totally different from this one. This one needs to step up its game. Low ceilings and dark in the hallway. Moldy smell. Windows were bad. Window treatments were bad. I won’t be staying here for business in the near future.
Stayed 1 night in Jan 2026

6/10 Okay

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities
Halls and room smelt funky, shower not very hot. Courteous staff and clean rooms.
Stayed 2 nights in Jan 2026

10/10 Excellent

sara

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

8/10 Good

rosana

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2026

6/10 Okay

Debra, Spartanburg

Disliked: Cleanliness, amenities, property conditions & facilities
They charge me more than the 292.00 quote online at reservation
Stayed 2 nights in Dec 2025

4/10 Poor

Sandip

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms and bed linens and the elevators had a very filthy smell
Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful. The breakfast was fantastic. Multiple choices including fresh fruit and muffins baked on site. Breakfast staff is awesome.
Stayed 1 night in Dec 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service
Our room was very clean and the front desk staff was courteous and helpful.
Stayed 1 night in Dec 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Sophy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is just what we needed, comfy and clean
Stayed 1 night in Dec 2025

4/10 Poor

Vanessa

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I’m only giving such a low rating, due to the shower not being thoroughly clean. There was still some dirty residue in some of the corners, and there was also questionable mold growing in the top corners of the shower. Other than that, the property and hotel was clean, and the staff was super nice. The bed was extremely firm and super uncomfortable to sleep on, so I got very little sleep during my stay. But if you love an extremely firm hard mattress, room 208 has the perfect bed for you by the window. They have the TV channels printed out on a piece of paper and that paper is laminated. However, the paper getting laminated was an after thought once it was wet, due to having black mold growing on the back of the paper inside the lamination. Needs to be thrown away ASAP! Needless to say, I did not touch that thing after seeing that, nor did I set any of my stuff on the table it was on. Great location on being close to the arena and other spots in Jacksonville. Love that the property locks the lobby doors at 10PM, so you’ll have to use your key card to get in. If it wasn’t for the shower, mattress, and TV channel flier. I would’ve give it 5 stars.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brittany

Stayed 1 night in Nov 2025