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Holiday Inn Express and Suites Jacksonville East by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express and Suites Jacksonville East by IHG

A Holiday Inn Express building with a beige facade, a prominent sign, and a covered entrance area.
A coffee station with two coffee machines, a coffee press, and various coffee-related items on a wooden counter.
A hotel room with two beds, a desk, a chair, a TV, and a large window.
A conference room with multiple tables and chairs, a flat-screen TV mounted on the wall, and a window providing natural light.
A modern bathroom with a shower, toilet, and a large mirror above a sink.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $100
$88 nightly
$100 total
Total with taxes and fees
Sep 6 - Sep 7

Explore the area

View in a map
53 Jefferson Road, Jacksonville, FL, 32225
  • Place, Jacksonville Arboretum and Gardens
    ‪3 min drive‬
  • Place, Regency Square Mall
    ‪4 min drive‬
  • Place, University of North Florida
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a chair, a television, a wardrobe, and a framed picture on the wall.

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a television, a wardrobe, and a framed picture on the wall.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a chair, a television, a wardrobe, and a framed picture on the wall.

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a desk with a chair, a flat-screen TV, a dresser, and a framed picture on the wall.

Standard Room, Multiple Beds

9.2 out of 10
Wonderful
(45 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a bed, a desk with a chair, a television, a wardrobe, and a framed picture on the wall.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a desk with a chair, a TV, and a window.

Standard Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

A hotel room with a bed, a desk with a chair, a television, a wardrobe, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Similar properties

Reception
Hampton Inn Jacksonville East Regency Square
Arlington
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
$93 nightly
The price is $106
Sep 6 - Sep 7
Total with taxes and fees
Hampton Inn Jacksonville East Regency Square

About the neighborhood

Jacksonville

Located in Jacksonville (Arlington), Holiday Inn Express and Suites Jacksonville East by IHG is within a 10-minute drive of St. Johns Town Center and University of North Florida. .This hotel is 12 mi (19.4 km) from Mayo Clinic Florida and 7.3 mi (11.7 km) from EverBank Stadium.

What's nearby

  • Jacksonville Arboretum and Gardens - 3 min drive - 2.1 miles
  • Regency Square Mall - 4 min drive - 2.3 miles
  • Florida State College - South Campus - 4 min drive - 4.0 miles
  • University of North Florida - 5 min drive - 4.7 miles
  • St. Johns Town Center - 8 min drive - 7.0 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Culver’s - ‬3 min drive
  • ‪Dick's Wings & Grill - ‬10 min walk
  • ‪Chuck E. Cheese's - ‬3 min drive
  • ‪Krystal - ‬20 min walk

About this property

Holiday Inn Express and Suites Jacksonville East by IHG

Holiday Inn Express and Suites Jacksonville East by IHG offers 101 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 55-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express and Suites Jacksonville East by IHG. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Renovated entire property - December 2026

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from March to November
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East

Holiday Inn Express and Suites Jacksonville East by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 557 out of 1004 reviews
Rating 8 - Good. 242 out of 1004 reviews
Rating 6 - Okay. 96 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 50 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, and parking is easy and safe
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Cassie Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good location. Staff very friendly. Older hotel but well maintained. Breakfast has a nice assortment of items. I would definitely stay here again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Deborah

Clean room, great staff, great breakfast
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Carol Anne

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room was very clean, breakfast was awesome!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities
Good all around parking for cruise was a plus !
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Maxie

The hotel stay was nice. The only issue we had with the room. The room wasn’t clean welled stuff was left under the table and the bathroom had a dirty shower curtain, The breakfast is okay. overall it’s a good location if you are traveling for a Cruise.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time stayed at this place. Overall was great experience.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, suited our needs for a clean room to rest for the night
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Anthony Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. Staff was very nice. Breakfast is ok
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well appointed rooms. Friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Malia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Had a nice time. Staff was friendly and helpful. The bed was firmer than what I am used to. Great breakfast buffet.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk guy was super.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the property itself was very well maintained. Rooms were clean and ready to go. Drove to the hotel for a cruise and it was in a great spot. Close enough to everything we needed and wanted to do(beach,restaurants.) Parking was very reasonable as well for the cruise portion. Will stay here moving forward.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Mary Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights and nobody made our bed all they do is just change the towel for the first day and throw the trash out then we have to get our towels in the front desk thereafter but breakfast is okay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, amenities
Nice hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, clean comfortable. Staff friendly and helpful.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good . Room was clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

orlando

Liked: Cleanliness
Very clean thanks
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Very easy checkin, front desk folks were polite, room was as described and clean, overall facility was in goood condition. Would stay again.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room, great options for breakfast
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
Great stay; room was very clean and the whole place is modern and staff are very attentive
Stayed 2 nights in Nov 2025