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Hilton Garden Inn Jacksonville Downtown Southbank

Star Rating
3 out of 5

Information

Reviews

4.3 / 5Very Good
656 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Museum of Science and History
    15 min walk
  • Popular Location
    Jacksonville Landing
    3 min drive
  • Popular Location
    Metropolitan Park Marina
    5 min drive
  • Airport
    Jacksonville, FL (JAX-Jacksonville Intl.)
    24 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Room, 2 Queen Beds, Accessible

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Accessible

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Two Queens Evolution Rm

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Two QUEEN HEARING ACCESSIBLE

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • King Evolution Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • One KING HEARING ACCESSIBLE

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, Accessible

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Two QN JR STE HEARING ACC

    Room Amenities

    • Sleeps 6
    • 2 Queen Beds
    More details
  • Suite, 1 King Bed

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, Accessible

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Junior Suite, 2 Queen Beds

    Room Amenities

    • Sleeps 6
    • 2 Queen Beds
    More details
  • Junior Suite, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, Accessible

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Jacksonville

Located in Jacksonville's San Marco neighborhood, Hilton Garden Inn Jacksonville Downtown Southbank is in the city center and near theme parks. Museum of Science and History and Jacksonville Symphony Orchestra are cultural highlights, and travelers looking to shop may want to visit Jacksonville Landing and St. Johns Town Center. Check out an event or a game at TIAA Bank Field, and consider making time for Jacksonville Zoo and Gardens, a top attraction not to be missed.

What's nearby

  • Popular Location
    Museum of Science and History - 15 min walk
  • Popular Location
    Florida Theatre - 3 min drive
  • Popular Location
    Jacksonville Landing - 3 min drive
  • Popular Location
    Metropolitan Park - 5 min drive
  • Popular Location
    Metropolitan Park Marina - 5 min drive

Getting around

  • Jacksonville Station - 17 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.) - 24 min drive

Restaurants

  • Garden Grill – Serves breakfast and dinner.
  • Bar 1201 – Bar.

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Along with a restaurant, this hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 123 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences like refrigerators and microwaves. Guests will also find room service, premium bedding, and coffee makers.

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available.

Pets

  • Pets not allowed

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 13.86 per person (approximately)
  • Self parking fee: USD 9.99 per day
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 7 AM to 10 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Hilton Garden Inn Downtown/Southbank
  • Hilton Garden Inn Downtown/Southbank Hotel
  • Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
  • Hilton Garden Inn Jacksonville Downtown/Southbank
  • Hilton Garden Inn Jacksonville Downtown Southbank Hotel
  • Hilton Garden Inn Southbank Hotel
  • Hilton Garden Inn Southbank
  • Hilton Jacksonville Southbank
  • Hilton Garden Inn Jacksonville Downtown Southbank Hotel
  • Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: USD 9.99 per day
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 13.86 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Motorized watercraft
  • Outdoor pool
  • Spa tub

Family friendly

  • Cribs/infant beds available
  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (1226 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cribs/infant beds available
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 37-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Phone
  • Safe

Nearby things to do

Activities

  • Bicycle rentals
  • Ecotours
  • Golf lessons
  • Golfing
  • Hiking/biking trails
  • Kayaking
  • Sailing
  • Scooter/moped rentals
  • Surfing/boogie boarding
  • Theme parks
  • Water skiing

Where to eat

  • Garden Grill – Serves breakfast and dinner.
  • Bar 1201 – Bar.
4.3

Very Good

5 - Excellent
346
4 - Good
199
3 - Okay
63
2 - Mediocre
32
1 - Poor
16
4.6
Cleanliness
4.5
Service and Staff
4.0
Amenities
4.5
Property condition

5/5 Excellent

The staff, except for one lady manager in the laundry room, were so VERY NICE and accommodating.

Stayed 3 nights in Jul 2019

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 1 night in Jul 2019

5/5 Excellent

Hotel was very nice. Overall good stay. Would use this hotel again.

Stayed 1 night in Jul 2019

4/5 Good

Lovely

Lovely Staff, lovely place. Clean Room. Paying for Parking was a surprise but likely my fault for not paying attention to booking info.

Stayed 1 night in Jul 2019

2/5

Bad stay

It was awful the toilet didn’t work the air didn’t work you can hear everything next door...

Stayed 1 night in Jul 2019

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