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Hilton Garden Inn Jacksonville Downtown Southbank

Property class: 3

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville Downtown Southbank

An indoor swimming pool with a tiled edge, a ladder, and a seating area with chairs and a table.
A modern room with a large sliding glass door leading to a balcony, a stationary exercise bike, a round table, and a single chair.
A spacious lobby with a teal sofa, patterned chairs, and a large potted plant.
A modern living room with a sofa, a dining table, and chairs. There is a television on a cabinet, and a ceiling fan is visible.
A bar area with a white countertop, dark wooden bar stools, and shelves stocked with bottles and glasses.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $123
$108 nightly
$123 total
Total with taxes and fees
Sep 14 - Sep 15

Explore the area

View in a map
1201 Kings Avenue, Jacksonville, FL, 32207
  • Place, Theatre Jacksonville
    ‪15 min walk‬
  • Place, Jacksonville Center for the Performing Arts
    ‪3 min drive‬
  • Place, Florida Theatre
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King, Hearing Accessible

A modern room with a flat-screen TV mounted on a wall, a desk with a chair, a small kitchenette, and a tiled backsplash.

Room, 1 King, Hearing Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen, Hearing Accessible

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room, 2 Queen, Hearing Accessible

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 Queen, Hearing Accessible

A modern room with a dining area, a sofa, and two framed artworks on the wall.

Junior Suite, 1 Queen, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queens, Accessible

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room, 2 Queens, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King

A modern room with a dining area, a sofa, and two framed artworks on the wall.

Junior Suite, 1 King

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King

A modern room with a large sliding glass door leading to a balcony, a stationary exercise bike, a round table, and a single chair.

Presidential Suite, 1 King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queens, Accessible w/ Bathtub

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room, 2 Queens, Accessible w/ Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King, Mobility Access w/ Tub

A modern room with a flat-screen TV mounted on a wall, a desk with a chair, a small kitchenette, and a tiled backsplash.

Room, 1 King, Mobility Access w/ Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King, Accessible w/ Roll In Shower

A modern room with a flat-screen TV mounted on a wall, a desk with a chair, a small kitchenette, and a tiled backsplash.

Room, 1 King, Accessible w/ Roll In Shower

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queens, Accessible w/ Roll In Shower

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room, 2 Queens, Accessible w/ Roll In Shower

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Beds Junior Suite Microwave/Fridge

A hotel room with two beds, a desk, a chair, and a television.

2 Queen Beds Junior Suite Microwave/Fridge

  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 QUEEN BEDS MICROWAVE/FRIDGE

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

2 QUEEN BEDS MICROWAVE/FRIDGE

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 King Bed Microwave/Fridge

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

1 King Bed Microwave/Fridge

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King

A modern room with a flat-screen TV mounted on a wall, a desk with a chair, a small kitchenette, and a tiled backsplash.

Room, 1 King

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room, 2 Queen

8.4 out of 10
Very good
(43 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 2 Queen

A modern room with a dining area, a sofa, and two framed artworks on the wall.

Junior Suite, 2 Queen

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Similar properties

Bar (on property)
Southbank Hotel by Marriott Jacksonville Riverwalk
Downtown Jacksonville
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 1,642 reviews
$103 nightly
The price is $116
Sep 20 - Sep 21
Total with taxes and fees
Southbank Hotel by Marriott Jacksonville Riverwalk

About the neighborhood

Jacksonville

With a stay at Hilton Garden Inn Jacksonville Downtown Southbank, you'll be centrally located in Jacksonville, a 5-minute drive from VyStar Veterans Memorial Arena and 14 minutes from St. Johns Town Center. .This hotel is 2.6 mi (4.2 km) from EverBank Stadium and 10.5 mi (16.9 km) from Jacksonville Naval Air Station.

What's nearby

  • Jacksonville Historical Center - 8 min walk - 0.5 miles
  • Friendship Park - 14 min walk - 0.8 miles
  • Theatre Jacksonville - 15 min walk - 0.8 miles
  • Jacksonville Center for the Performing Arts - 3 min drive - 1.9 miles
  • Florida Theatre - 3 min drive - 1.7 miles

Getting around

  • Kings Avenue Station - 5 min walk
  • Jacksonville Station - 18 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪The Bearded Pig - ‬2 min walk
  • ‪The Southern Grill - ‬12 min walk
  • ‪Locals' - ‬2 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Chart House - ‬11 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Hilton Garden Inn Jacksonville Downtown Southbank offers 123 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 123 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. Planning an event in Jacksonville? This hotel has 1226 square feet (114 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Hilton Garden Inn Jacksonville Downtown Southbank has a restaurant on site.
Garden Grille & Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.50 to 21.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,226 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 21.50 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 10:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 15 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 572 out of 1005 reviews
Rating 8 - Good. 217 out of 1005 reviews
Rating 6 - Okay. 85 out of 1005 reviews
Rating 4 - Poor. 69 out of 1005 reviews
Rating 2 - Terrible. 62 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect downtown location, and the food was great
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location and cleanliness!
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Keri

Liked: Cleanliness, staff & service
This hotel is in an awkward location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service staff professional and friendly ...
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Judson

Liked: Cleanliness, staff & service, amenities
Clean room, staff, family friendly
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was great and very friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Javia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay from start to finish! The hotel was clean, comfortable, and beautifully maintained. The staff was welcoming and attentive, making the experience even better. I truly enjoyed the relaxing atmosphere and would definitely stay here again. Highly recommend!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the hotel and the room was clean, and parking was so close and easily accessible. Definitely recommend. Will be back again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peyman

Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable bed and pillows makes it a home away from home.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jasmin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and clean hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice quiet property.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2026
Verified review

8/10 Good

Carissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only there one night. Room was good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk was amazing.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Yamitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for a short trip!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
Staff and rooms excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Room was clean, staff were very friendly!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Will definitely stay again in the future
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was fine
Stayed 1 night in Mar 2026
Verified review

8/10 Good

George A

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Standard breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

John

Yes, convenient for ironman
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dawana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The black gentleman that made those grits! If you know you know.. They were the best grits we’ve eaten. Everything was excellent! I wouldn’t stay anywhere else while in Duval!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in a convenient spot close to restaurants. We enjoyed our room.
Stayed 3 nights in Dec 2025