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Extended Stay America - Jacksonville - Salisbury R

2.5 star property

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Reviews

5.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

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4693 Salisbury Rd, Jacksonville, FL, 32256
  • Place, Saint Vincent's Medical Center Southside
    ‪8 min walk‬
  • Place, Dog Wood Park of Jacksonville
    ‪17 min walk‬
  • Place, St. Johns Town Center
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪36 min drive‬

Room options

Similar properties

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, individually decorated
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint
Southside
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
2.5 out of 5, 1,003 reviews
$54 nightly
The price is $62
Apr 13 - Apr 14
Total with taxes and fees
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

About the neighborhood

Jacksonville

With a stay at Extended Stay America Select Suites Jacksonville Southpoint in Jacksonville (Southside), you'll be within a 10-minute drive of St. Johns Town Center and University of North Florida. .This hotel is 10.2 mi (16.5 km) from Mayo Clinic Florida and 15 mi (24.2 km) from Jacksonville Naval Air Station.

What's nearby

  • Saint Vincent's Medical Center Southside - 8 min walk - 0.4 miles
  • Dog Wood Park of Jacksonville - 17 min walk - 0.9 miles
  • St. Johns Town Center - 6 min drive - 4.1 miles
  • Mayo Clinic Florida - 15 min drive - 11.2 miles
  • Jacksonville Naval Air Station - 24 min drive - 21.2 miles

Getting around

  • Kings Avenue Station - 11 min drive
  • Jacksonville Station - 22 min drive
  • Jacksonville International Airport (JAX) - 29 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪St. Vincent's Cafe - ‬16 min walk
  • ‪Cracker Barrel - ‬4 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Applebee's Grill + Bar - ‬17 min walk

About this property

Extended Stay America - Jacksonville - Salisbury R

Extended Stay America Select Suites Jacksonville Southpoint offers 100 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Make yourself at home in one of the 100 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a picnic area. Additional amenities at this hotel include barbecue grills and a vending machine.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Room service
  • Stovetop

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Rd-Southpoint Hotel Jacksonville-Salisbury
Extended Stay America Suites Jacksonville Salisbury Rd
Extended Stay America Jacksonville Salisbury Rd Southpoint

Extended Stay America - Jacksonville - Salisbury R Reviews

Reviews

5.4
Rating 10 - Excellent. 195 out of 1000 reviews
Rating 8 - Good. 125 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 183 out of 1000 reviews
Rating 2 - Terrible. 329 out of 1000 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Alana

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not like picture one tiny bed not big enough for 4 people to sleep in. Horrible manager and staff
Stayed 1 night in Dec 2025

6/10 Okay

Hernan Dario

Stayed 2 nights in Dec 2025

2/10 Terrible

darlin

Disliked: Cleanliness
I needed to get out of the room. The sheets were full of blood and roaches.
Stayed 1 night in Dec 2025

2/10 Terrible

Sridhar

Stayed 1 night in Dec 2025

4/10 Poor

Funke

The room felt ne
Stayed 2 nights in Dec 2025

6/10 Okay

George

Traveled with family
update bathroom
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen B

Stayed 1 night in Dec 2025

4/10 Poor

Qiu, Hollywood

Stayed 2 nights in Oct 2025

10/10 Excellent

Arturo

Stayed 7 nights in Nov 2025

4/10 Poor

Karina

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I need to start by stating the staff was wonderful!. The negatives are nothing to do with staff: the entire building smells, dirty/old/mildew. The rooms need major upgrades, my window view was trash and broken fences and a covered pool. The bedroom area has no light, night stands look to have been removed. 2 small pillows on the bed. 1 trash can only in the bathroom when this place has a kitchenette. The kitchen drawers missing, the bathroom pocket door to the bathroom was hard to move. The bathroom sink and shower clogged at every use. Patch work all over without touch up paint. The sheets had an off odor, we brought ours from the car and used it on top. The place is in a prime location, the staff is great and friendly. The problem is the lack of money going into maintenance for this building. We are huge fans of extended stays and this location was awesome but the room was really a nightmare. I hope the owner will put some tlc into the place and it will be a better place.
Stayed 3 nights in Nov 2025

2/10 Terrible

Alex

Disliked: Cleanliness, amenities, property conditions & facilities
The manager pushed her way into the room exclaimed that we were smoking in the room and told us we had to leave immediately call the cops. I had just gotten out of the hospital 3 days ago. I have one arm and can barely stand. I've been walking all the way outside and 100 ft away from the door to smoke so why would I have done that if I were smoking in the room? I would have just smoked in the room at that point. This lady is a scam artist. There was not even a couch in the room. We've already paid for the night for our second night and now are being forced to leave. My wife is at work with my car and all of our stuff in the room with me and I had to figure out a way to get it all out and another place to stay and somewhere to go with my belongings. Little lady is a two-faced scam artist that works at the desk year. Do not go here
Stayed 1 night in Nov 2025

2/10 Terrible

Kathy-April

Disliked: Cleanliness, property conditions & facilities
No AC/HEAT, Temperature outside is 32° no lighting, NONE, Im positive I've NEVER stated in a crappier motel, extended stay, this place truly sucks and we are FREEZING, its hard to sleep/rest when the temp is 32°, if i come down with the flu, someone will be in trouble.
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here has been wonderful. I’m a little confused on some charges I have but overall the stay has been great I really don’t have any complaints. I think they could use some updates done in the rooms and around the building because it is a little outdated here but it’s still livable. The staff are the absolute best here!!! Everyone I have encountered here has been so nice so helpful just completely amazing. I would definitely recommend staying here and I will be staying here again when needed
Stayed 3 nights in Oct 2025

2/10 Terrible

Antonice

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The manager was honest but I never would've imagined how bad it was, broken toilet and unfortunately BUGS!
Stayed 1 night in Sep 2025

4/10 Poor

Diego

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Older room is smelled a cigarette
Stayed 2 nights in Oct 2025

4/10 Poor

Morgan

Disliked: Staff & service, property conditions & facilities

Poor service

The first problem was that even though I extended my stay on hotels.com and talked to the front desk about it, they still kicked me out of my room and told me my stuff was there illegally only to let me check back into the same room a few hours later. I had to leave work to come back and get my stuff. Then they cancelled my key card a day early because they were mistaken about my check out date. Also, the tub dripped constantly and the last day I was there, it wouldn’t turn on to the shower at all.
Stayed 3 nights in Sep 2025

6/10 Okay

Heather

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Sean

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Lobby staff was rude and very unclear with everything
Stayed 2 nights in Aug 2025

8/10 Good

Bruce

Liked: Cleanliness, room comfort

Jax overnight

Good value for money, excellent staff, clean rooms. WiFi in and out a bit but generally ok.
Stayed 1 night in Aug 2025

4/10 Poor

Tyreek

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ami

Stayed 1 night in Jul 2025

10/10 Excellent

Jasen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jahasia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed our stay! Very clean, comfortable, and safe!
Stayed 2 nights in Jul 2025

2/10 Terrible

Javier

Disliked: Cleanliness, property conditions & facilities
It wasn't so bad.People were pretty nice, but the place really does need an upgrade.And the lastay in that I was really does.Name abraham and cleanness
Stayed 4 nights in Jul 2025

2/10 Terrible

Charlene

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not as advertised. It was missing the sofa bed. Outlets did not work in the bathroom. TV did not work and remote was missing. Took forever to let us in, despite calling twice. Place was very dirty and had bugs, including a roach. Entry reeked of skunk. We spent less than 30 mins there and demanded our money back. As we were leaving, a truck pulled up and a lady of the night left a car and got into the truck. Did not feel comfortable on the property, felt gross after dealing with the dirty floors and bugs. Attendant was friendly and tried to help - she was the only redeeming quality of the hotel.
Stayed 2 nights in Jul 2025