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AC Hotel Jacksonville St Johns Town Center

2.5 star property

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Photo gallery for AC Hotel Jacksonville St Johns Town Center

Lounge
Property amenity
Terrace/patio
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Gym
  • Pet friendly
$186
$164 nightly
$186 total
Total with taxes and fees
Dec 19 - Dec 20

Explore the area

View in a map
5323 BIG ISLAND DRIVE, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪1 min walk‬
  • Place, Topgolf
    ‪19 min walk‬
  • Place, University of North Florida
    ‪1 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Iron/ironing board, bed sheets

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Iron/ironing board, bed sheets

Room, Multiple Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Iron/ironing board, bed sheets

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Iron/ironing board, bed sheets

Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Sports facility
Hyatt Place Jacksonville / St. Johns Town Center
  • Pool
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4.6 out of 5, Wonderful, 1,000 reviews
$119 nightly
The price is $135
Dec 23 - Dec 24
Total with taxes and fees
Hyatt Place Jacksonville / St. Johns Town Center

About the neighborhood

Jacksonville

With a stay at AC Hotel Jacksonville St Johns Town Center in Jacksonville (Southside), you'll be a 1-minute drive from St. Johns Town Center and 7 minutes from University of North Florida. .This hotel is 8 mi (12.9 km) from Mayo Clinic Florida and 19.3 mi (31.1 km) from Jacksonville Naval Air Station.

What's nearby

  • St. Johns Town Center - 1 min walk - 0.0 miles
  • Topgolf - 19 min walk - 1.0 mile
  • University of North Florida - 1 min drive - 0.7 miles
  • Mayo Clinic Florida - 7 min drive - 6.3 miles
  • Jacksonville Naval Air Station - 23 min drive - 23.3 miles

Getting around

  • Jacksonville Station - 24 min drive
  • Jacksonville International Airport (JAX) - 31 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Ted's Montana Grill - ‬10 min walk
  • ‪P.F. Chang's China Bistro - ‬11 min walk
  • ‪Maggiano's - ‬9 min walk
  • ‪Shake Shack - ‬9 min walk

About this property

AC Hotel Jacksonville St Johns Town Center

Hotel with free parking, 8-minute walk to St. Johns Town Center
AC Hotel Jacksonville St Johns Town Center offers 118 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided on request.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Hotel Jacksonville St Johns Town Center has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2024
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

AC BY Marriott Jacksonville
AC Hotel Jacksonville ST Johns Town CTR
AC Hotel Jacksonville St Johns Town Center Hotel
AC Hotel Jacksonville St Johns Town Center Jacksonville
AC Hotel Jacksonville St Johns Town Center Hotel Jacksonville

AC Hotel Jacksonville St Johns Town Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 125 out of 163 reviews
Rating 8 - Good. 22 out of 163 reviews
Rating 6 - Okay. 9 out of 163 reviews
Rating 4 - Poor. 4 out of 163 reviews
Rating 2 - Terrible. 3 out of 163 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Deanna

Stayed 1 night in Jun 2025

8/10 Good

Kyle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t love the bed. Didn’t find it to be comfortable. Too hard and I don’t prefer feather pillows.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great modern hotel, awesome bartender, ok breakfas

The Hotel is beautiful, and very modern. Service was excellent. Loved the bartender on the evening shift. The “European breakfast” was just ok- Italian dry meats, cheese, pastries, and yogurt. I have celiac disease, so it was limited what I could eat. They have one dish on the menu that was gluten-free, a kind of mini egg casserole. It was greasy and just soso. Other than that, everything else about the hotel was great.
Stayed 2 nights in Aug 2025

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area next to St Johns Town Center. Noise from above due to no carpet in rooms. Front desk was not professional in discussing another guest who asked for room to be cleaned in the afternoon. Put it on walkie talkiie at one point. Stated that the staff had gine home for day. Then I saw 2 staff on our floor. Will not return.with GM.
Stayed 1 night in Aug 2025

10/10 Excellent

frank

Stayed 4 nights in Jul 2025

8/10 Good

Cathy E

This is a lovely newer hotel. Nice amenities, nice location within St John’s Town Center. Only complaint is you can hear people walking in the room overhead. Sounds like they may fall thru the ceiling.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Albina

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was fine, lobby was amazing
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Wonderful hotel! Location and staff are great. I’ve stayed here before and it was great. This time was good too, except there was some kind of flooding problem in the hallway outside our room. There were wet floor signs when we checked in, but no noticeable water. Overnight was a different story. Fans and vacuums all night in the hallway outside our door. Needless to say we didn’t get much sleep. We checked out at 3 or 4 in the morning since we were awake already. Outside our door we found a a carpeted hallway so soaked with water there were actual large puddles on top. Thankfully it didn’t seep into the room. I don’t know why we were given a room in an area with a known maintenance issue, I can only hope the other floors were full and we were only staying for one night. A heads up would have been nice at least. As is, we would stay here again. The rooms are nice, as is the location. The staff has always been very nice and helpful. Every other visit has been perfect. Hopefully this feedback will be useful to management, it is apparent they do care about guest experience.
Stayed 1 night in Aug 2025

8/10 Good

Analia

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Nice area
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tifany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

emily

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Weekend Get Away

The room was great. Clean and had everything one would need. Front desk staff were very nice and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Shelly, Ponte Vedra Beach

shower terrible!!
Stayed 1 night in Jul 2025

10/10 Excellent

Lubov

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Jul 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean! Spotless enjoyed my stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leekea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. It was cleaned. The staff was polite and helpful. This is my new go to hotel for when I come to visit Jacksonville. Also, I love the mobile check in and being able to use my phone to enter my room too.
Stayed 2 nights in Jul 2025

10/10 Excellent

marisela

Stayed 5 nights in Jul 2025

8/10 Good

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for my 15yr anniversary night with my husband and while they were supposed to have Prosecco already in the room for me when i arrived it was not. I called down and it was briskly brought up and when my husband was greeted at the door they gave it to him and told him Happy Anniversary which i though was a nice touch. The hotels whole ambience was amazing from the smell when you first walk in to the lighting fixtures on the walls. I will say thr only issue i did personally have was in the room i stayed in the a/c did not maintain temp and i kept waking up throughout the night as the fan also did not seem to stay on ( that may be an auto setting despite my trying) but it was quite warm in the room for my liking. But overall it was a nice stay.
Stayed 1 night in Jul 2025