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Holiday Inn Jackson NW - Airport Road by IHG

3.0 star property

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Photo gallery for Holiday Inn Jackson NW - Airport Road by IHG

Breakfast and dinner served
Indoor pool, open 8 AM to 10 PM, sun loungers
Desk, soundproofing, iron/ironing board, free WiFi
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$117
$105 nightly
$117 total
Total with taxes and fees
Jan 30 - Jan 31

Explore the area

View in a map
2696 Bob Mcclain Drive, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪1 min drive‬
  • Place, JAX 60
    ‪3 min drive‬
  • Place, Art 634
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(22 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom (Dining Area)

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant
Tru by Hilton Jackson, MI
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,000 reviews
$82 nightly
The price is $92
Feb 24 - Feb 25
Total with taxes and fees
Tru by Hilton Jackson, MI

About the neighborhood

Jackson

When you stay at Holiday Inn Jackson NW - Airport Road by IHG in Jackson, you'll be 24.4 mi (39.3 km) from Michigan International Speedway. .This hotel is 2.2 mi (3.6 km) from JAX 60 and 2.3 mi (3.8 km) from Jackson Crossing Mall.

What's nearby

  • Jackson Crossing Mall - 1 min drive - 1.6 miles
  • JAX 60 - 3 min drive - 2.0 miles
  • R.A. Greene Park - 3 min drive - 3.4 miles
  • Art 634 - 5 min drive - 3.6 miles
  • Michigan Theatre of Jackson - 5 min drive - 4.0 miles

Getting around

  • Jackson Station - 13 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 67 min drive

Restaurants

  • ‪Chick Fil A - ‬5 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Texas Roadhouse - ‬5 min drive

About this property

Holiday Inn Jackson NW - Airport Road by IHG

Hotel in Jackson with an indoor pool and a restaurant
Holiday Inn Jackson NW - Airport Road by IHG offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 99 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite to eat at Kem's Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Jackson? This hotel has 1450 square feet (135 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Kem's Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kem's Restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,450 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Jackson Northwest Airport Road
Holiday Inn Northwest Hotel Jackson Airport Road
Holiday Inn Jackson Northwest Airport Road Hotel
Inn Jackson west Road Hotel

Holiday Inn Jackson NW - Airport Road by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 355 out of 647 reviews
Rating 8 - Good. 181 out of 647 reviews
Rating 6 - Okay. 55 out of 647 reviews
Rating 4 - Poor. 26 out of 647 reviews
Rating 2 - Terrible. 30 out of 647 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Trent

Traveled with family
the shower floor needed to be redone as it was old and falling apart. there was a discoloration and it was rough on your feet--very gross! the toilet was leaking water the whole time. the faucet on the sink was not secure. the icemaker on our floor wasn't working. got 3 towels--2 nights for 3 people and when went to get more had to wait for towels as they didn't have any more at that time. We definately wouldn't stay here again....
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Would stay there again Breckfast was realy good clean and friendly staff didn't like the pool to cold and no wear to sit around around pool we had 10 Adult's that came there to sit and swim
Stayed 1 night in Oct 2025

10/10 Excellent

Meghan

Stayed 1 night in Sep 2025

10/10 Excellent

Divyansh

Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay here and will not be my last. Exceedingly clean, friendly and helpful staff and we accommodations.
Stayed 1 night in Oct 2025

10/10 Excellent

Darrell J.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, convenient.
Stayed 4 nights in Oct 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2025

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Sep 2025

10/10 Excellent

Clifton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, it was clean, and the staff was wonderful
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Zachary

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at this location a handful of times. I live in Jackson but my kids like to swim so sometimes I get a hotel and this one is our go to. Not anymore. Check in was great. Service was friendly. We get to the room and there’s an entire woman’s outfit sitting in the chair that’s at the desk. I thought it was my kids outfit so I handled someone’s nasty clothes. There was poop marks 12 inches above where the toilet paper is at. There was some nasty stuff on the end of the bed I slept in. I really don’t want to describe it but I have pics and I did show the staff. The kids pool normally has a sprinkler, but according to the staff is likely not going to be fixed due to cost or something. I don’t know. Pretty ridiculous when I paid $140 for a room. The ac/heat unit needed attention. Wouldn’t get warm. Wouldn’t get cool. The plug in next to the bed was broke so we had to charge things across the room. I booked with notes that i had a 7 year old and a 12 year old and I was booked in a conjoining room which I did not feel safe in. As I explained to the staff, I’m not trying to be negative but I loved this hotel at one point. And I want it to get back to that. Maybe this was an off day for the staff. I’m not sure. I know me staying elsewhere won’t hurt anyone’s pockets but I’ll be taking a break from Holiday Inn.
Stayed 1 night in Sep 2025

2/10 Terrible

Heather

Traveled with family
The hotel called me less than 24 hours ahead of our departure to Michigan and said they canceled my rooms. They just said, oops we are full. My reservation had been made well over a month ahead of time. They made zero attempt to help get us set up elsewhere so we were scrambling to find a place at the last minute. Won’t EVER book there again.
Stayed 3 nights in Sep 2025

2/10 Terrible

Brendon

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Rachana

Stayed 1 night in Sep 2025

10/10 Excellent

Lowell

Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, comfortable bed, friendly staff. What else do you need?
Stayed 1 night in Sep 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Easy access to interstate, clean rooms and a good breakfast for a reasonable price. Would recommend.
Stayed 1 night in Aug 2025

6/10 Okay

Alexander

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

WILLIAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was good. The bad was my only complaint. Very hard.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was knowledgeable and helpful. Great room.
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus

Stayed 1 night in Aug 2025