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Hotel Grauholz

3.5 star property

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Photo gallery for Hotel Grauholz

Fountain
Reception
Staircase
Front of property
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Autobahn A1, Raststätte Grauholz, Ittigen, BE, 3063
  • Place, PostFinance Arena
    ‪5 min drive‬
  • Place, Wankdorf Stadium
    ‪5 min drive‬
  • Place, Bern Expo
    ‪5 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪20 min drive‬

Room options

View all photos for Comfort Double Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room, 2 Twin Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Plus Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Plus Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Quadruple Room

7.2 out of 10
Good
(10 reviews)
  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Ittigen

With a stay at Hotel Grauholz, you'll be centrally located in Ittigen, within a 10-minute drive of Wankdorf Stadium and Bern Rose Garden. .This hotel is 3.2 mi (5.1 km) from Bern Expo and 3.3 mi (5.3 km) from PostFinance Arena.

What's nearby

  • PostFinance Arena - 5 min drive - 3.6 miles
  • Wankdorf Stadium - 5 min drive - 3.2 miles
  • Bern Expo - 5 min drive - 3.4 miles
  • Paul Klee Museum - 6 min drive - 4.2 miles
  • Bern Rose Garden - 6 min drive - 4.3 miles

Getting around

  • Bern Station - 16 min drive
  • Bern (BRN-Belp) - 22 min drive

Restaurants

  • ‪Raststätte/Restaurant Grauholz Nord - ‬7 min walk
  • ‪Casa Lana - ‬4 min drive
  • ‪Restaurant Bellevue - ‬4 min drive
  • ‪Raststätte / Restaurant Grauholz Süd - ‬3 min walk
  • ‪Hotel Bahnhof Zollikofen - ‬5 min drive

About this property

Hotel Grauholz

Hotel in Ittigen with 2 restaurants and a coffee shop
Hotel Grauholz offers 62 accommodations with safes and hair dryers. Televisions come with premium cable channels. Bathrooms include showers.

This Ittigen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 62 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, a banquet hall, and a vending machine.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe.
Featured amenities include express check-in, express check-out, and multilingual staff. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Onsite venue - buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CHF 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (20 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 23 and January 9.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of CHF 10 per accommodation, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CHF 5.00 per day
  • Pet fee: CHF 10 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

Property is also known as

Hotel Grauholz Ittigen
Grauholz Ittigen
Grauholz
Best Western Hotel Grauholz
Hotel Grauholz Hotel
Hotel Grauholz Ittigen
Hotel Grauholz Hotel Ittigen

Hotel Grauholz Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 140 out of 323 reviews
Rating 8 - Good. 128 out of 323 reviews
Rating 6 - Okay. 34 out of 323 reviews
Rating 4 - Poor. 15 out of 323 reviews
Rating 2 - Terrible. 6 out of 323 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Basima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here for a few nights and we really loved it! It is more of a remote location so plan to walk to certain stations for transportation (~15 min) but they have everything necessary nearby (gas station, bistro/deli, small resturant, fast food, etc.) The room was small but cozy and comfortable and the staff were kind and helpful! The breakfast is fantastic and free every day from select hours and all around us are gorgeous nature views and paths! The bathroom wasn't bad but be careful of water spilling out of the tub - really that's are main compliant but others we had a lovely time, thanks to the staff at Hotel Grauholz!
Stayed 3 nights in Sep 2025

10/10 Excellent

TRACY, HELENSVALE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was busy, but most staff were friendly, room had plenty of room along with bathroom. A good alternative to bigger city accommodation.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No AC

The hotel is modern and in a convenient location. However, it does not have true air conditioning as advertised. AC units are present in the rooms, but they do not actually cool. They are merely fans for ventilation. When I asked about this at the front desk, the clerk says they are not like "American air conditioners". Fortunately the temperatures were only in the 70s during the day. But the room was still a little uncomfortable at night.
Stayed 2 nights in Aug 2025

8/10 Good

tuhin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good, can improve

Good hotel except for the heat wave that the country was experiencing. The A/c in the rooms were not able to sufficiently cool the rooms
Stayed 2 nights in Aug 2025

2/10 Terrible

Lauren

Traveled with family and small children
Disliked: Staff & service, amenities
Booked 2 rooms for 4 adults and 4 kids. Both rooms only had beds for 3 people. When we asked about it, staff advised that the extra bed was broken. One of our kids had to sleep on the floor and one had to use the bench as a bed. Hotel was understaffed (only one staff) and AC was broken in one room.
Stayed 1 night in Aug 2025

10/10 Excellent

hikmat

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Professional and helpful, spacious room, good breakfast, loved coffee options and that it’s 24 hours with breakfast option
Stayed 3 nights in Aug 2025

10/10 Excellent

Amit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, fully recommended. It is just outside the City hence public transport might be limited.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Okay stay

The air conditioner do not work and hotel staff acknowledged it too and don’t know when it will be repaired which is why i have a low rating on comfort. They could have at least provide a fan and it was not offered.
Stayed 2 nights in Jul 2025

6/10 Okay

JOBY

Disliked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Clean but very hot rooms in summer

This hotel would be fine in cooler temperatures but it was so hot in our rooms that it was very difficult to sleep at all. There are air conditioning units in the rooms but they did not cool things down much at all. You can open windows at night but this hotel is right off the freeway so it's got a lot of road noise. It was a high price too for the lack of sleep we had. The front desk staff were really nice, there were drinks available all the time which was great, and the hotel rooms we were in were clean.
Stayed 1 night in Jul 2025

4/10 Poor

Siong Hock

Stayed 1 night in Jun 2025

10/10 Excellent

Muni

Stayed 1 night in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Robert, Huntsville

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complicated.
Stayed 2 nights in Jul 2024

8/10 Good

Tomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Excellent location less than ten minutes from the Bern city center. Good breakfast. Calm inner garden with some seating, could be beautiful if better maintained, now looks little bit wild :)
Stayed 1 night in Jul 2024

10/10 Excellent

Irla, humble

Stayed 1 night in Jul 2024

10/10 Excellent

Nariman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall except that it was hard to find the place on maps
Stayed 1 night in Jun 2024

10/10 Excellent

Wade

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024

10/10 Excellent

Juliver Job

Stayed 1 night in Mar 2024

8/10 Good

Lan Sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Dec 2023

2/10 Terrible

Robert

Be aware.

This place cannot be accessed from anywhere but a gas station truck stop back road. No GPS address and at least they admit it’s a travelers nightmare. This place is nice but it’s a very strange location in a truck stop with a hundred sketchy people hanging around and drinking in the parking lot after midnight. Would not recommend
Stayed 1 night in Aug 2023

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard to get to

Could not get to location with Apple Maps- use Google maps. Area looks a little rough but rooms are nice and clean and staff were excellent.
Stayed 2 nights in Aug 2023

10/10 Excellent

Lingjun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2023