When you stay at SOWELL RÉSIDENCES New Chastillon in Isola, you'll be in a regional park, just steps from Isola 2000 and Front de Neige Ski Lift. .This ski residence is 0.2 mi (0.2 km) from Isoliane Adventure Park and 0.2 mi (0.3 km) from Pelevos Ski Lift.
SOWELL RÉSIDENCES New Chastillon offers 75 accommodations with safes and hair dryers. Accommodations at this 4-star residence have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels.
Recreational amenities at the residence include ski-in/ski-out access, an indoor pool, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 75 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves.
Enjoy the convenience of ski-in/ski-out access at this residence, which also features an indoor pool and a sauna. Additional amenities at this residence include complimentary wireless internet access, ski storage, and a fireplace in the lobby.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Property amenities
Ski
Cross-country skiing nearby
Downhill skiing nearby
Downhill skiing on site
Ski area nearby
Ski lifts nearby
Ski runs nearby
Ski storage
Ski-in/ski-out access
Pool/Spa
Indoor pool
Sauna
Internet
Available in the accommodation: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Free offsite parking
Kitchenette
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Microwave
Refrigerator
Stovetop
Dining
Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 18 for adults and EUR 12 for children
A bar/lounge
Bathroom
Bathtub
Hair dryer
Towels provided
Living spaces
Fireplace in lobby
Entertainment
Flat-screen TV with cable/satellite channels
Comfort
Heating
Pets
Pet friendly
Welcoming cats and dogs only
One pet total
Fee: EUR 10 per pet per night
Service animals exempt from fees
Suitability/Accessibility
Elevator
Smoking not allowed
Services and conveniences
Limited-hour front desk
Luggage storage
Multilingual staff
No housekeeping service
Safe
Safe at front desk
Location highlights
In a regional park
In the mountains
Things to do
Downhill skiing
Hiking/biking trails
Ski storage
Ski-in/ski-out access
Snow sports gear
Snowboarding
Bicycle rentals nearby
Hiking/biking trails nearby
Rafting nearby
Sledding nearby
Snowmobiling nearby
Snowshoeing nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Fire extinguisher
General
1 building
3 floors
75 units
Policies
Check-in
Check-in start time: 5 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 15 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed during the autumn season.
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 300 per stay
A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
Facilities fee: EUR 10 per person, per night and includes use of: sauna
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Chastillon
New Chastillon
New Chastillon Aparthotel
New Chastillon Aparthotel Isola
New Chastillon Isola
New Chastillon House Isola
New Chastillon House
Le New Chastillon
Sowell Residences Chastillon
SOWELL RÉSIDENCES New Chastillon Isola
Résidence Soleil Vacances New Chastillon
SOWELL RÉSIDENCES New Chastillon Residence
SOWELL RÉSIDENCES New Chastillon Residence Isola
SOWELL RÉSIDENCES New Chastillon Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 49 out of 219 reviews
10 - Excellent
49
Rating 8 - Good. 85 out of 219 reviews
8 - Good
85
Rating 6 - Okay. 42 out of 219 reviews
6 - Okay
42
Rating 4 - Poor. 26 out of 219 reviews
4 - Poor
26
Rating 2 - Terrible. 17 out of 219 reviews
2 - Terrible
17
7.4/10
Cleanliness
7.0/10
Staff & service
7.8/10
Amenities
7.2/10
Property conditions & facilities
Reviews
Verified
8/10 Good
Katheryne
Jan 8, 2026
Liked: Cleanliness, amenities, communication
Friendly staff
Clean room
Great location
Pool & sauna availability
Katheryne
Stayed 6 nights in Dec 2025
Verified
10/10 Excellent
Ann
Jan 26, 2026
Liked: Cleanliness, amenities, communication
Very nice room and services
Ann
Stayed 1 night in Jan 2026
Verified
8/10 Good
Michael
Jan 30, 2026
Liked: Cleanliness, amenities, communication
Very clean and well kept
Michael
Stayed 4 nights in Jan 2026
Verified
6/10 Okay
Martin Alejandro
Dec 24, 2025
Liked: Cleanliness
Check-in and check-out timing.
Martin Alejandro
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Janet
Jul 23, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
It's a ski lodge in the Alps. Gorgeous surroundings. The room had a living area, small kitchen, and bedroom.
Janet
Stayed 4 nights in Jul 2024
Verified
4/10 Poor
Martin Alejandro
Feb 28, 2026
Not cleaning the room on the whole week, not extra towels. Just not as expected according the price
Martin Alejandro
Stayed 5 nights in Feb 2026
Verified
4/10 Poor
ron
Jul 23, 2024
Disliked: Communication
We booked a stay for July 19th 2024. We were going to stay one night after watching the Tour de France on Isola 2000. We left early in the morning with a Eta of 11am. They closed the road at 10am 9 miles from the hotel. The tour was going to finish around 5pm. We had to turn around. It was crazy traffic. We contacted the Sowell via email through expedia and the email they sent us. It was a special situation and we would like a refund. They never answered both emails. Very disappointed..
La chambre et la situation pres du départ du ski étaient bien
Marco
Stayed 2 nights in Jan 2026
Verified
8/10 Good
Ellen
Jul 12, 2025
Liked: Cleanliness, room comfort, communication
Bra lägenhet med väldigt bra läge.
Ellen
Stayed 2 nights in Jul 2025
Verified
6/10 Okay
David
Feb 24, 2025
Liked: Cleanliness, communication
Disliked: Room comfort
Literie très inconfortable et bruit de couloir important car la chambre est très mal insonorisé
David
Stayed 1 night in Feb 2025
Verified
4/10 Poor
Florence
Sep 1, 2024
Liked: Cleanliness
Disliked: Amenities, communication
Une expérience unique mais plutôt négative. A l’arrivée dans la chambre d’hôtel, les lits ne sont pas fait (car ils fonctionnent comme ça). Sauf que c’est indiqué nulle part sur l’app.
Ensuite le jour du départ, il faut défaire tous les lits et mettre le linge avec les serviettes dans la baignoire.
Sans oublier qu’on doit aussi nettoyer la petit cuisine et sortir la poubelle.
Bref aucun rapport avec un hôtel mais plutôt and BnB.
Toutes les chambres donnent sur l’espace du petit déjeuner. Réveil obligatoire avec le bruits (surtout les enfants en bas âge qui sont mal éduqués, et il y en a).
En dehors de ça, pour les points positifs :
super petit déjeuner
Très bon rapport qualité prix hors saison
Florence
Stayed 2 nights in Aug 2024
Verified
8/10 Good
David
Jan 5, 2024
Liked: Cleanliness, communication
Un peu déçu par l'hotel
L'hôtel est idéalement situé, le personnel attentif.
Par contre la salle de restauration au centre des espaces de nuit est à mon avis une idée saugrenue. Cela génère un bruit de fond aux horaires des repas qui remonte dans les chambres ! De plus les aller et venues incessants dans les coursives n'est certainement pas très hygiénique pour les plateaux du petits-dejeuners situé à disposition en bas.
Nota bene : le coût était exhorbitant pour un soit-disant 4*
David
Stayed 1 night in Dec 2023
Verified
4/10 Poor
Sylvain
Aug 21, 2023
Liked: Cleanliness
Disliked: Room comfort
Des points à améliorer
Personnel très aimable et compétent.
Petite surprise à l’arrivée: le supplément de 10 euros pour mon chien.
Les chambres sont très mal isolées, on entend les voisins parler, les portes qui claquent…
Le balcon n’était pas aménagé (aspect beton et pas de chaises pour s’asseoir) c’est dommage sachant que ces chambres sont plus chères.
Les horaires de checkin et checkout ne sont pas très pratiques.
Les serviettes ne nous ont été distribuées qu’à 19h.
A part ca, la chambre était propre, le lit confortable.
Mais je m’attendais à de meilleures prestations pour le prix et le fait que l’établissement ait 4 étoiles.
Sylvain
Stayed 1 night in Aug 2023
Verified
8/10 Good
Laetitia
Feb 27, 2023
Liked: Cleanliness, room comfort, communication
bon séjour
RAS merci à Valentine et Naëlle pour leur gentillesse.
Laetitia
Stayed 1 night in Feb 2023
Verified
6/10 Okay
bernard
Feb 4, 2023
Parfait pour un skieur forcené comme moi
Le parcours du combattant pour trouver le lieu Je connais la station depuis sa création et connaissais l'hôtel Chastillon où j'allais à l'époque. D'après le plan communiqué par Hotels.com la résidence se trouvait loin de cet hôtel et personne dans la station ne connaissait la résidence sous ce nom En fait il s'agit de l'hôtel rebaptisé mais il a mal vielli.
Propreté moyenne des cheveux dans la baignoire et des taches sur la couette. Il ne fallait pas ouvrir le frigo qui était sale
Le local à ski est peu pratique et sent ( pue) l'humidité. Par contre l'emplacement directement sur les pistes est de première qualité. Un lieu parfait pour skier avec la première remontée et rentrer après la fermeture de la dernière remontée mécanique.
bernard
Stayed 2 nights in Jan 2023
Verified
10/10 Excellent
Jean Charles
Dec 12, 2022
Liked: Cleanliness, room comfort, communication
Très bon séjour
Très bon séjour.
Jean Charles
Stayed 4 nights in Jul 2022
Verified
10/10 Excellent
François
Jul 29, 2022
Liked: Cleanliness, room comfort, communication
Très bon séjour pour se ressourcer en montagne.
Séjour de courte durée mais très agréable. Hôtel bien situé ,vue agréable. Logement parfait, propre équipement complet. Literie confortable. Accueil très convivial.
François
Stayed 1 night in Jul 2022
Verified
10/10 Excellent
Verified traveler
Jul 28, 2022
Liked: Cleanliness, room comfort, communication
Très bon séjour
Très bon séjour. Résidence en bon état. Juste à revoir l'isolation de la porte de la chambre.
Verified traveler
Stayed 3 nights in Jul 2022
Verified
10/10 Excellent
Winfried
Apr 10, 2022
Liked: Property conditions & facilities, communication
Very kind staff
Winfried
Stayed 11 nights in Mar 2022
Verified
10/10 Excellent
Martin
Apr 9, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place , awesome staff
Martin
Stayed 1 night in Apr 2022
Verified
10/10 Excellent
Jen
Mar 14, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Thank you to your lovely front of house - we were a bit stressed about getting back to Nice airport as the options seemed limited- thanks for helping us get bus options (so much cheaper than the Uber we got up from the airport!!!) after taxi options seemed difficult (and thanks for calling around different local companies for us before we went for the bus option)
La posizione è sempre il top
Purtroppo il personale sempre molto scortese, veniamo da molti anni ed è sempre così
Sandro
Stayed 1 night in Feb 2022
Verified
10/10 Excellent
Caroline
Jan 17, 2022
Liked: Cleanliness, room comfort, communication
Hôtel très agréable. Très proche des pistes et du parking.
Caroline
Stayed 2 nights in Jan 2022
Verified
2/10 Terrible
Arkadi
Jan 8, 2022
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Rooms are small and all except one bedrooms have kitchens right next tot beds. Guests that stay in rooms that face the slope would experience a lot of noise starting 5 am.