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Islamabad Serena Hotel

5.0 star property

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Photo gallery for Islamabad Serena Hotel

Exterior
Interior
Interior
Outdoor pool
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
The current price is $185
$153 nightly
$185 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
Khayaban-e-Suharwardy G-5/1, Islamabad, Federal Capital Territory, 44000
  • Place, Embassy of Italy
    ‪19 min walk‬
  • Place, Supreme Court of Pakistan
    ‪20 min walk‬
  • Place, Embassy of the United States of America
    ‪1 min drive‬
  • Airport, Islamabad (ISB-Islamabad Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 374 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 374 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Club King

Minibar, in-room safe, desk, laptop workspace

Executive Club King

8.0 out of 10
Very good
(8 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Club Twin

  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 583 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, laptop workspace

Presidential Suite

  • 2116 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 Bedroom

  • 374 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Royal Club King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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May 22 - May 23
Total with taxes and fees
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About the neighborhood

Islamabad

Located in Islamabad, Islamabad Serena Hotel is within a 5-minute drive of Rawal Lake and Embassy of Italy. .This luxury hotel is 1.6 mi (2.7 km) from Majlis-e-Shoora and 1.7 mi (2.7 km) from Embassy of the United States of America.

What's nearby

  • Embassy of Italy - 19 min walk - 1.0 mile
  • Supreme Court of Pakistan - 20 min walk - 1.1 miles
  • Rawal Lake - 1 min drive - 0.7 miles
  • Embassy of the United States of America - 1 min drive - 1.2 miles
  • Lake View Park - 1 min drive - 1.4 miles

Getting around

  • Benazir Bhutto Intl. Airport (ISB) - 35 min drive

Restaurants

  • ‪Rakaposhi, Serena Hotel - ‬8 min walk
  • ‪Canadian Club - ‬19 min walk
  • ‪BBQ Tonight - ‬3 min drive
  • ‪Sunny Kitchen - ‬4 min drive
  • ‪Shah G Daal Chawal - ‬5 min drive

About this property

Islamabad Serena Hotel

Islamabad Serena Hotel offers 387 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Maisha Spa has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 387 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Asian cuisine at Zamana Restaurant, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Zamana Restaurant - Overlooking the garden, this buffet restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Open 24 hours.
Wild Rice - Overlooking the garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 coffee shops/cafes
  • 5 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Wild Rice
  • Zamana Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Islamabad Serena

Islamabad Serena Hotel Hotel

Islamabad Serena Hotel Islamabad

Islamabad Serena Hotel Hotel Islamabad

Islamabad Serena Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 181 out of 266 reviews
Rating 8 - Good. 47 out of 266 reviews
Rating 6 - Okay. 13 out of 266 reviews
Rating 4 - Poor. 12 out of 266 reviews
Rating 2 - Terrible. 13 out of 266 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Irfan

Stayed 1 night in Jan 2026

10/10 Excellent

Amna, Chattanooga

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is older but very well maintained! Loved our stay !!
Stayed 2 nights in Feb 2026

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent amenities, great food, attentive staff.
Stayed 5 nights in Jan 2026

10/10 Excellent

Sohail

Great
Stayed 4 nights in Jan 2026

8/10 Good

Haroon

Stayed 2 nights in Nov 2025

10/10 Excellent

Waqas

Stayed 1 night in Jan 2026

10/10 Excellent

Francis

Stayed 2 nights in Jan 2026

10/10 Excellent

Saqib

Stayed 2 nights in Jan 2026

10/10 Excellent

Muhammad Tariq

Liked: Cleanliness, amenities, property conditions & facilities
Yes was great
Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Stayed 2 nights in Jan 2026

8/10 Good

Shaheryar

Stayed 2 nights in Dec 2025

6/10 Okay

Ghazala

Stayed 5 nights in Dec 2025

10/10 Excellent

Muhammad

Stayed 1 night in Dec 2025

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Rooms were very clean. Excellent breakfast. Super bathrooms. My only concern was overbooking and we have to wait and convince them that we had 4 rooms. They didn’t have confirmation from Expedia for 4th room which was never expected with Serena hotel . Someone at the hotel changed our booking. Later they admitted 4th room.
Stayed 2 nights in Dec 2025

6/10 Okay

Habib

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Extremely uncomfortable as the air con heating wasn’t working in cold weather. Nobody answered the phone.
Stayed 1 night in Dec 2025

6/10 Okay

Adil

Traveled with family
Liked: Cleanliness, staff & service, amenities
I asked the room staffs before the stay to add something special as I was going there right after my wedding and they agreed to send a flower and a cake for my wife. Though on my arrival there was nothing and no one knew anything about it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Humayun

Stayed 4 nights in Dec 2025

10/10 Excellent

Haider

Stayed 1 night in Dec 2025

10/10 Excellent

young

Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff
Stayed 1 night in Dec 2025

6/10 Okay

Asim

Business traveler
Liked: Cleanliness, property conditions & facilities
Room was good but staff is not as hospitable as you would expect from a 5 star
Stayed 2 nights in Nov 2025

10/10 Excellent

Asim

Stayed 1 night in Dec 2025

6/10 Okay

Omran

Holding the hotel
Stayed 2 nights in Nov 2025

8/10 Good

Asim

Stayed 2 nights in Nov 2025

10/10 Excellent

naeem

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Nov 2025

10/10 Excellent

Babar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great save the exceptional service, courtesy and respect one feels.
Stayed 6 nights in Nov 2025