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Inverness Palace Hotel & Spa, WorldHotel Distinctive

4.0 star property

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Photo gallery for Inverness Palace Hotel & Spa, WorldHotel Distinctive

Executive Room, 1 Double Bed, Non Smoking (View) | Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool
Executive Room, 2 Twin Beds, Non Smoking (View) | View from room
Lobby
Cafe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$123
$102 nightly
$123 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
8 Ness Walk, Inverness, Scotland, IV3 5NG
  • Place, Inverness Castle
    ‪2 min walk‬
  • Place, Inverness Visit Scotland Information Centre
    ‪3 min walk‬
  • Place, Inverness Cathedral
    ‪3 min walk‬
  • Airport, Inverness (INV)
    ‪15 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking (View)

Executive Room, 1 Double Bed, Non Smoking (View) | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking (View)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Twin Bed, Non Smoking

Comfort Room, 1 Twin Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Non Smoking (View)

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 2 Twin Beds, Non Smoking (View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

9.0 out of 10
Wonderful
(9 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Family Room

  • Sleeps 4

View all photos for Executive River Double Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive River Double Room

  • Sleeps 2

View all photos for Executive River Twin Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive River Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for 1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • Sleeps 2

View all photos for Standard Single Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Small Cosy Double Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Small Cosy Double Room

  • Sleeps 2

Similar properties

Bar (on property)
River Ness Hotel, a member of Radisson Individuals
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 610 reviews
$74 nightly
The price is $89
Feb 8 - Feb 9
Total with taxes and fees
River Ness Hotel, a member of Radisson Individuals

About the neighborhood

Inverness

A stay at Inverness Palace Hotel & Spa, WorldHotel Distinctive places you in the heart of Inverness, within a 10-minute walk of Inverness Castle and Inverness Cathedral. .This spa hotel is 0.3 mi (0.5 km) from Eden Court Theatre and 0.4 mi (0.7 km) from Inverness Museum and Art Gallery.

What's nearby

  • Inverness Museum and Art Gallery - 1 min walk - 0.1 miles
  • Inverness Castle - 2 min walk - 0.1 miles
  • Inverness Visit Scotland Information Centre - 3 min walk - 0.2 miles
  • Inverness Cathedral - 3 min walk - 0.2 miles
  • Victorian Market - 4 min walk - 0.3 miles

Getting around

  • Inverness Station - 11 min walk
  • Inverness (INV) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Johnny Foxes - ‬2 min walk
  • ‪Grain & Grind - ‬2 min walk
  • ‪Xoko - ‬4 min walk
  • ‪Number 27 - ‬5 min walk

About this property

Inverness Palace Hotel & Spa, WorldHotel Distinctive

Victorian hotel with a full-service spa, steps from Inverness Castle
Inverness Palace Hotel & Spa, WorldHotel Distinctive offers 110 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The Pretty Woman Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

Stay in one of 110 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This Victorian hotel also features complimentary wireless internet access, a hair salon, and a fireplace in the lobby.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Inverness? This hotel has 323 square feet (30 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM.
Inverness Palace Hotel & Spa, WorldHotel Distinctive has a restaurant on site.
Brasserie - This bar specializes in local cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (GBP 10 per stay)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 14.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 323 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (25 inches high)

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 for adults and GBP 14.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Inverness Palace Hotel & Spa, WorldHotel Distinctive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1007 reviews
Rating 8 - Good. 315 out of 1007 reviews
Rating 6 - Okay. 117 out of 1007 reviews
Rating 4 - Poor. 54 out of 1007 reviews
Rating 2 - Terrible. 15 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Arron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Graeme

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Fine
Stayed 2 nights in Oct 2025

8/10 Good

Ashley

Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Stayed 3 nights in Oct 2025

6/10 Okay

Derek

Disliked: Staff & service, property conditions & facilities, room comfort
Three star only.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Stayed 1 night in Oct 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God and central in middle of city on the banks of the river ness
Stayed 1 night in Aug 2025

6/10 Okay

June, St Catharines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was terrible. It had buttons in it that stuck in your back and it was hard as a rock and the pillows were thin like paper. I even ordered up a third one and it didn’t help the alarm went off at 6 AM in the morning and it was a false alarm, there was jackhammering on the side of the wall for hours.
Stayed 2 nights in Oct 2025

10/10 Excellent

john

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful big room. Right across the river from the castle. Parking adjacent to hotel. Perfect place to stay. Loved it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jackie

Traveled with partner
Liked: Amenities
The staff was ABSOLUTELY amazing! Room service was lovely, the location and view was spectacular! Just a reminder to those traveling they do not have A/C so be sure to bring a fan! Thank you to the hotel for a wonderful weekend getaway!
Stayed 2 nights in Sep 2025

2/10 Terrible

Pamela

Disliked: Cleanliness, amenities, property conditions & facilities
Very convenient to shops and restaurants
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

4/10 Poor

Ciaran

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Ridiculously priced

This hotel put on the show, red carpet and porter service. It looked good and the staff were lovely. However when I was led to my room, I had to go outside to a different building, up a narrow set of stairs to a single bed in the eaves. The room was fine and clean… if it had been less than £100. However this hotel charges more than double that and it’s not worth that money at all.
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Very convenient to Eden Court. Over priced
Stayed 1 night in Sep 2025

10/10 Excellent

Ian

Stayed 1 night in Sep 2025

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities
A tiny room with a very narrow stair access. Fire escape!!!!!!! A shower you could hardly move in.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with a castle view

Absolutely lovely hotel in a great location. Would definitely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff was extremely helpful and accommodating. Room was spacious and with all the extras. Position was ideal with a wonderful view of the castle and river Ness.
Stayed 1 night in Aug 2025

8/10 Good

Calum

Stayed 2 nights in Aug 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Andrew

Traveled with partner
Liked: Cleanliness, amenities
An old fashioned hotel resting on its laurels, we had nicely furnished comfortable room with great views of the castle but at “London” prices. As to the Scots habit of being penny wise and pound foolish - why no antislip rubber mat if you have to shower in the bath? One arrived eventually but at what risk of 83 year old slipping and breaking something? OK it was Sunday so you can’t expect everything but dinner was definitely for the coach trip passengers who arrived soon after us and breakfast reflected that. You learn by your mistakes
Stayed 1 night in Aug 2025