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CheapTickets Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Superior Room
1 Double Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Other room types
Deluxe Suite, Mountain View (Duplex Club)
Room with view
1 Double Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room, Mountain View (Jungfrau Mountain View)
Room with view
1 Double Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Premium Suite (Club)
Room with view
1 Double Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Junior Suite
1 Double Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Suite, Mountain View (Jungfrau Mountain View)
Room with view
1 Double Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Luxury Suite (Tower Suite - Jungfrau Mountain View)
Room with view
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, Mountain View (Club)
Room with view
1 Double Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room (Club)
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Junior Suite, Mountain View (Jungfrau Mountain View)
Room with view
1 Double Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room (Selected at Check-In)
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, Garden View
1 Double Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Superior Suite (Two level duplex suite)
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Suite (Duplex Suite / Jungfrau Mountain View)
Room with view
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Suite (Club)
1 Double Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite (Selected at Check-In)
Room with view
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family ski hotel with 2 restaurants

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Indoor pool
Business center

With a stay at VICTORIA-JUNGFRAU Grand Hotel & Spa, you'll be centrally located in Interlaken, within a 5-minute drive of Lake Brienz and Mystery Rooms. This 5-star hotel is 1.8 mi (3 km) from Lake Thun and 10.1 mi (16.3 km) from Trummelbach Falls.

Make yourself at home in one of the 216 individually decorated guestrooms, featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary self-serve breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Interlaken? This hotel has facilities measuring 6641 square feet (617 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

VICTORIA-JUNGFRAU Grand Hotel & Spa

Höheweg 41, Interlaken, BE 3800

Renovations & Closures

This property is closed from November 1 2020 to March 25 2021 (dates subject to change).

Hotel Amenities

Hotel Amenities

During the winter, enjoy onsite recreation like ice skating and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. VICTORIA-JUNGFRAU Grand Hotel & Spa helps provide the perfect ski vacation with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers an indoor tennis court, outdoor tennis courts, and a 24-hour fitness center. Onsite parking is available (surcharge), along with a car charging station.

VICTORIA-JUNGFRAU Grand Hotel & Spa is a smoke-free property.

  • Picnic area
  • Bar/lounge
  • Elevator
  • Free self-serve breakfast
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Outdoor pool
  • Valet parking (surcharge)
  • Computer station
  • Food and water bowls
  • Conference space size (meters) - 617
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Shopping on site
  • Indoor tennis court
  • Outdoor tennis courts - 3
  • Total number of rooms - 216
  • Number of floors - 4
  • Airport transportation (surcharge)
  • Golf course on site
  • Barbecue grill(s)
  • Private picnics
  • Free ski shuttle
  • Shopping mall on site
  • Ski passes available
  • Full-service spa
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Meeting rooms
  • Tours/ticket assistance
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Ski storage
  • Proposal/romance packages available
  • Number of restaurants - 2
  • Conference space size (feet) - 6641
  • Ballroom
  • Laundry facilities
  • 24-hour fitness facilities
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 3
  • Indoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

VICTORIA-JUNGFRAU Grand Hotel & Spa offers 216 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Television
  • Free newspaper
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free toiletries
  • Iron/ironing board
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • Connecting/adjoining rooms available
  • Cribs/infant beds (surcharge)
  • Separate bedroom
  • Rollaway/extra beds (surcharge)
  • Heating
  • Towels provided
  • Bed sheets provided
  • Number of bedrooms - 1
  • Champagne service
  • Toothbrush and toothpaste available

Where to Eat

A complimentary self-serve breakfast is served each morning between 7:00 AM and 10:30 AM.

VICTORIA-JUNGFRAU Grand Hotel & Spa has 2 restaurants on site.

24-hour room service is available.

Nearby Things to Do

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and an outdoor pool are on site. Other recreational amenities include an indoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Tennis lessons on site
  • Casino nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Rafting nearby
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snowboarding nearby
  • Fishing on site
  • Water skiing nearby
  • Golfing on site
  • Parasailing nearby
  • Helicopter/airplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Ice skating on site
  • Skydiving nearby
  • Ropes course on site
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Pilates classes on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby

Spa Services

NESCENS has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 20
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for CHF 145.00 per night.
  • Cribs (infant beds) are available for CHF 60.00 per night.

Pet Policy

  • Pets allowed for an extra charge of CHF 35 per pet, per night
  • 2 per room
  • Food and water bowls are available

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

One child stays free

UnionPay

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Debit cards

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Crib (infant bed) fee: CHF 60.00 per night
  • Rollaway bed fee: CHF 145.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Hotel Jungfrau
  • Grand Hotel Jungfrau Victoria
  • Grand Hotel Victoria Jungfrau
  • Jungfrau Victoria Grand Hotel
  • Jungfrau Victoria Hotel
  • Victoria Jungfrau
  • Victoria Jungfrau Grand
  • Victoria Jungfrau Grand Hotel
  • Victoria Jungfrau Grand Hotel Interlaken
  • Victoria Jungfrau Grand Interlaken
  • Victoria Jungfrau Grand Hotel And Spa
  • Victoria Jungfrau Grand Spa
  • VICTORIA-JUNGFRAU Grand Hotel Interlaken
  • Victoria Jungfrau & Interlaken
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Hotel
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Interlaken
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Hotel Interlaken

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for golf tee times, massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

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