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The Hey Hotel

4.0 star property

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Photo gallery for The Hey Hotel

Exterior
Lobby lounge
In-room safe, desk, soundproofing, cribs (free)
Restaurant
Suite | Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is $386
$364 nightly
$386 total
Total with taxes and fees
Aug 7 - Aug 8

Explore the area

View in a map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Place, Interlaken Casino
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, soundproofing, cribs (free)

Comfort Double Room

8.4 out of 10
Very good
(29 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, cribs (free)

Family Room

8.4 out of 10
Very good
(16 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Comfort Single Room

In-room safe, desk, soundproofing, cribs (free)

Comfort Single Room

8.8 out of 10
Excellent
(24 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with a large bed, bedside tables, a chair, and a window with curtains.

Standard Triple Room

7.6 out of 10
Good
(11 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

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About the neighborhood

Interlaken

With a stay at The Hey Hotel, you'll be centrally located in Interlaken, a 5-minute drive from Lake Thun and 6 minutes from Lake Brienz. .This hotel is 8.6 mi (13.8 km) from Staubbach Falls and 0.1 mi (0.1 km) from Hoeheweg.

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Kunsthaus Interlaken - 2 min walk - 0.1 miles
  • Höhematte Park - 5 min walk - 0.3 miles
  • Mystery Rooms - 8 min walk - 0.5 miles
  • Interlaken Casino - 9 min walk - 0.5 miles

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 46 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Bebbis Restaurants - ‬2 min walk
  • ‪Velo Cafe - ‬2 min walk
  • ‪Laderach Chocolate Suisse - ‬1 min walk

About this property

The Hey Hotel

The Hey Hotel offers 192 air-conditioned accommodations with espresso makers and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 192 air-conditioned rooms featuring espresso makers. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, ski storage, and a hair salon. Additional features at this hotel include shopping on site and a banquet hall.
At The Hey Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
The Hey Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Self parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping mall
  • Ski storage

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Elevator (50 inch wide door)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

The Hey Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 313 out of 562 reviews
Rating 8 - Good. 152 out of 562 reviews
Rating 6 - Okay. 60 out of 562 reviews
Rating 4 - Poor. 24 out of 562 reviews
Rating 2 - Terrible. 13 out of 562 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

CHRISTINE MARGARET JOY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was perfect, staff are all nice and he hotel is an easy access to everything.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great size room with amazing views. Very clean and comfortable bed. Friendly staff and great location. Would stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Otávio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
All staff were very helpful; good location; Bedroom fine. Would be happy to stay there for next year ski-Ing.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect for 3 of us, clean and roomy. Front desk staff were very helpful in helping us navigate the city for a 1 night stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ruth (Mei Joo)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super convenient! Walkable from Interlaken West and there are buses that bring us to different towns. Reception is very helpful in our enquiries Room is clean and spacious too. Only a minor feedback is pillow is too soft for my preference. Will stay here again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, cool decor
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Jeffrey

Liked: Staff & service
Room is clean and fragrant. However, there’s a lot of noises at past midnight that can be heard. A lot of construction going on during daytime. Breakfast is nice but can improve by changing set of menu each day. Staff are amazing and helpful.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Amardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean property and nice hotel
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact the breakfast was included.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities
Excellent 👍
Stayed 4 nights in Feb 2026
Verified

8/10 Good

chenai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location , staff are very kind and helpful , spacious room with comfortable bed ( booked standard double room ) , the luggage holding service was a great feature , breakfast buffet had plenty options. Overall lovely stay
Stayed 1 night in Aug 2025
Verified

8/10 Good

Siew Ching

Staff was helpful, location was very conveniently situated at the city centre. Good views and breakfast. However, the room was slightly dirty. Dust was found all over the sheets.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with an excellent breakfast!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Deeksha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

It was a great hotel. Amazing location and service. The breakfast has a lot of options.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and well kept property
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Supportive staff Perfect location
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central hotel, beautiful balcony room with fantastic views .... would 100% recommend 👌
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the train station and shopping and dining options.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Convenient and friendly staff!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Kalpana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and Breakfast was amazing! Rooms were really Nice!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful breakfast room and good breakfast.
Stayed 2 nights in Apr 2024