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Holiday Inn Indianapolis Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Indianapolis Downtown by IHG

Bar (on property)
Business center
Reception
Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
$111
$95 nightly
$111 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
515 S West St, Indianapolis, IN, 46225
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, Indiana Convention Center
    ‪9 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪14 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(54 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(41 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio
Staybridge Suites Indianapolis Downtown - Convention Center by IHG
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, 1,002 reviews
$95 nightly
The price is $111
Jan 26 - Jan 27
Total with taxes and fees
Staybridge Suites Indianapolis Downtown - Convention Center by IHG

About the neighborhood

Indianapolis

With a stay at Holiday Inn Indianapolis Downtown by IHG in Indianapolis (Downtown Indianapolis), you'll be a 4-minute walk from Lucas Oil Stadium and 10 minutes by foot from Indiana Convention Center. .This hotel is 1 mi (1.6 km) from Gainbridge Fieldhouse and 4.2 mi (6.7 km) from Children's Museum of Indianapolis.

What's nearby

  • Lucas Oil Stadium - 3 min walk - 0.2 miles
  • Victory Field - 8 min walk - 0.5 miles
  • White River State Park - 9 min walk - 0.5 miles
  • Indiana Convention Center - 9 min walk - 0.5 miles
  • Gainbridge Fieldhouse - 14 min walk - 0.8 miles

Getting around

  • Indianapolis Station - 10 min walk
  • Canal Station - 12 min drive
  • Indianapolis Intl. Airport (IND) - 15 min drive

Restaurants

  • ‪High Velocity - ‬9 min walk
  • ‪Conner's Kitchen + Bar - ‬11 min walk
  • ‪White Castle - ‬10 min walk
  • ‪Tavern On South - ‬2 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Holiday Inn Indianapolis Downtown by IHG

Hotel with an indoor pool, 4-minute walk to Lucas Oil Stadium
Holiday Inn Indianapolis Downtown by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Indianapolis? This hotel has 1173 square feet (109 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Holiday Inn Indianapolis Downtown by IHG has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.95 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self parking fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Holiday Inn Indianapolis Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 453 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 80 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

paula

Disliked: Cleanliness, property conditions & facilities
Terrible la comida todo
Stayed 4 nights in Sep 2025

6/10 Okay

Katherine, Sun City

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Convenient to downtown. Price competitive. Surprised by undisclosed $25 parking fee. Breakfast charge not covered by Expedia rate, not made clear, apx $10 each. Floors dirty, refrigerator freezer iced over. Roomy suite.
Stayed 1 night in Oct 2025

8/10 Good

Renee

Stayed 1 night in Oct 2025

10/10 Excellent

phylicia

Stayed 1 night in Sep 2025

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Very nice good staff
Stayed 1 night in Oct 2025

10/10 Excellent

Brett

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Susanna, Pico Rivera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Oct 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the stadium
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda, Georgetown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast staff were awesome about keeping everything stocked. The only complaint would be the parking. There’s a bar/grill within the hotel that’s open to public which inhibited hotel guests like us to park behind the hotel even though there was a parking garage.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aleksandar, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is tidy and clean, they change everything you need, the staff is friendly, close to many restaurants and shopping, the best possible rating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Disliked: Staff & service
When I wasn’t able to sleep at 2:00am I went outside to smoke a cigarette and when re entering I had to be “buzzed”in by the front desk and I told the attendant I appreciated the security that they had in place, I was shocked that her reply was”maybe you should just go back to the party you came from” . I had not been partying or even drinking I simply couldn’t sleep, so to say the least I don’t reply to her and went back up to my room.. VERY RUDE AND UNCALLED FOR.. Not Professional at al
Stayed 1 night in Oct 2025

6/10 Okay

Cal

Traveled with partner
Liked: Cleanliness, staff & service
There were several areas of concerns that I could only give the hotel an “okay” recommendation. Despite several talks with front desk from afternoon into late evening on 10/7, we did not have any housekeeping service for that day.Another concern is the “free breakfast” which I know is included in the room cost, however a grab and go breakfast in a brown paper bag for our only 2 mornings is not acceptable! Thirdly, the metal bar that sticks out from the bed frame is an accident waiting to happen! While adjusting the air conditioner, my husband tripped over it, smashing and bruising his ankle! This is dangerous and should be looked into as even the housekeeper complained about it! Also, customers should be made aware that when there is a concert going on in the nearby park, the music, especially the hip hop concert on 10/8, was especially loud as our room faced the front of the hotel and went on very late into the evening. To conclude on a good note, the staff were very friendly, the rooms are spacious and the hotel itself is within walking distance of the downtown restaurants and attractions.
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

8/10 Good

Alejandro

Stayed 1 night in Oct 2025

2/10 Terrible

Kylie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately I had a few issues on my trip. Upon arrival my booking wasn’t in the system through Expedia so I had to pay the property again directly while I wait for a refund from Expedia. My first room I was in was not clean, walked in bed un-made, trash, used towels etc.. next room I was given keys to keys wouldn’t open the door.. and someone was in the room!! Went to the lobby and was told that room was just checked and it was unoccupied.. incorrect and my keys wouldn’t work. Then finally I was given a room and it was fine. Not the cleanest but fine. Very frustrating night.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beyond perfect for a Colts game. Literally takes about 45 seconds to get to the stadium. The staff was AMAZING in every way. Helping with key cards, letting us in the building, helping pick a place to eat. Not one complaint towards the staff I’ve had better showers, but there’s nothing “wrong” with it. The AC unit took some getting used to, but pressing a few different buttons a few different ways, it was all good. Would gladly stay again
Stayed 4 nights in Oct 2025

8/10 Good

Rogelio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Ruth

Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The floors could have been vacummed. The eds were definitely comfortable. The cleanliness of the tub and toilet bowl could have used deeper cleaning. Cup spots on furnitre as well.
Stayed 3 nights in Sep 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for White River Park and Lucas Oil Stadium. Very clean and a great hot breakfast for only an additional $3. Nice stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, morning and night staff were both super friendly and nice.
Stayed 1 night in Sep 2025