The room was nicely designed, yet, technically, it could have used several explanations of how the shower, the toilet, the lights, the AC, and the door card worked IN ENGLISH! I understand that the property is in Seoul, but it seemed to be catering primarily to a local audience rather than an international crowd. Trying to check in electronically after a long day of travel, with most of the interface being in Korean, was a serious drag. Signage directing a call to an actual person simply did not work.