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Hotel Arctic

Property class: 4.5

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Photo gallery for Hotel Arctic

A modern room with a glass ceiling, a bed, a desk, and a view of the sunset over the water.
Property video
A glass enclosure with a view of the northern lights and a snowy landscape.
A modern living room with a large window, a round table, two ottomans, a sofa, and a decorative lamp.
A modern hotel room with a view of the ocean, a desk, a chair, a sofa, and a TV.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Gym
The current price is $170
$161 nightly
$170 total
Total with taxes and fees
Oct 14 - Oct 15

Explore the area

View in a map
Lufthavnsvejen, Ilulissat, Qaasuitsup Kommune, 3952
  • Place, Ilulissat Art Museum
    ‪20 min walk‬
  • Place, Ilulissat Harbour
    ‪20 min walk‬
  • Place, Knud Rasmussen Museum
    ‪1 min drive‬
  • Airport, Ilulissat (JAV)
    ‪3 min drive‬

Room options

View all photos for Junior Double or Twin Room

A hotel room with a large bed, a desk with a chair, a small table, and a view of the ocean.

Junior Double or Twin Room

  • Ocean view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

A hotel room with two beds, a desk, a chair, and a large window with a view of a snowy landscape.

Superior Double or Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Double or Twin Room

A hotel room with a bed, a desk, a chair, a TV, and a large window with a view of a snowy landscape.

Junior Double or Twin Room

  • Ocean view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Panoramic Cabin, 1 Double Bed

A modern room with a glass ceiling, a bed, a desk, and a view of the sunset over the water.

Panoramic Cabin, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, desk, chairs, a TV, and a view of the ocean.

Deluxe Double or Twin Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Apartment, 1 King Bed

A modern living room with a round table, red chairs, a grey sofa, and a view of the sea through large windows.

Grand Apartment, 1 King Bed

  • Ocean view
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed

A modern living room with a brown sofa, a round coffee table, and a purple rug. There are two floor lamps, a TV, and a small wooden table.

Deluxe Apartment, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Free airport shuttle
  • Parking included
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The price is $257
Oct 6 - Oct 7
Total with taxes and fees
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About the neighborhood

Ilulissat

When you stay at Hotel Arctic in Ilulissat, you'll be near the airport, within a 5-minute drive of Knud Rasmussen Museum and Ilulissat Harbour. .This luxury hotel is 1.4 mi (2.2 km) from Ilulissat Hospital.

What's nearby

  • Ilulissat Art Museum - 20 min walk - 1.1 miles
  • Ilulissat Harbour - 20 min walk - 1.1 miles
  • Knud Rasmussen Museum - 1 min drive - 1.0 mile
  • Zion Church - 2 min drive - 1.2 miles

Getting around

  • Ilulissat (JAV) - 3 min drive

Restaurants

  • ‪Sunset Boulevard - ‬2 min drive
  • Hotel Arctic
  • ‪Restaurant Ulo - ‬1 min walk
  • ‪Café Iluliaq - ‬2 min drive
  • ‪Naleraq - ‬2 min drive

About this property

Hotel Arctic

Hotel Arctic offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas. Beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. This Ilulissat hotel provides complimentary wireless Internet access. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2024.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 107 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 9 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hotel Arctic has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 7:00 PM at scheduled times
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in public areas

More

  • 3 floors
  • Built in 1987
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated guestrooms - January 2024
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Energy-saving switches used
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DKK 550.0 per day
Cribs (infant beds) are available for DKK 500.0 per day

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: DKK 30.00 per person, per night, up to 21 nights

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: DKK 500.0 per day
  • Rollaway bed fee: DKK 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property class

Hotelstars Union assigns an official star rating for properties in Greenland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Arctic Hotel
Hotel Arctic Ilulissat
Hotel Arctic Hotel Ilulissat

Hotel Arctic Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 112 reviews
Rating 8 - Good. 24 out of 112 reviews
Rating 6 - Okay. 7 out of 112 reviews
Rating 4 - Poor. 6 out of 112 reviews
Rating 2 - Terrible. 4 out of 112 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great beds, wonderful breakfast, friendly and helpful staff, heated bathroom floor, and just all around great experience!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel on the coast with great views on the icebergs. We stayed in a one bedroom apartment for 5 nights and it was excellent all around. The breakfast had a great range of choices. We highly recommend.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful setting. A long walk from town, but there is a twice hourly bus that makes it simple. Property is spread out, so get ready to haul your gear over gravel and stairs with zero offer of help from the staff. Decent breakfast.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, amazing food
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Panoramic aurora cabins are awesome. The views are superb. Well stocked, warm and unique.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
It is probably the best hotel to stay in Ilullisat. It is clean in a good location, and the majority of the staff are good, except for the odd new person. The food though is quite poor, the selection is not great, and not great for vegetarians. They are inflexible to accommodate.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, would stay again if around.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the airport shuttle. Breakfast included. Great views from the room. The room is bit small for 2. Only 1 mile walking to the town center. Nice exercise room. Friendly staff.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that’s good is the view! The rest is all terribly terrible, the staff not helpful, rooms are dirty & smelly, the website advertises amenities all false! Definitely not a 4 & half stars hotel. Will never be back.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The rooms were nice and clean, the staff very friendly, but Martin the chef/server at restaurant Ulo was amazing! You can tell that he loves his job, he was very polite and cordial. I stay 2 nights in the glass cabin and it was the highlight of my trip!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Retaurants on premise
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property with a few quirks. Our accommodation was an apartment overlooking a small lagoon with kitchen, ample living area, bedroom and nice bathroom. It appeared to be fairly new. From the living area was a small sunroom overlooking the water and icebergs floating by. Getting to the apt from the lobby was bit of walk over 40 stairs and an outside gravel area as it was detached from the main hotel. This made it difficult to move luggage, yet it was part of the charm. Breakfast was excellent. The property is a good, not level walk from town and there are ample taxis if walking becomes a chore. My wife and I highly recommend this hotel, but if you have mobility issues, stay in the hotel part, not an apt.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the glaciers
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in Aurora cabin

A most beautiful view from the cabin. All the staff were brilliant. I love my stay here.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Disliked: Amenities
The view from the room and the terrace is fabulous
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Very good

Fjord view rooms are amazing.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Absolutely unbelievable! The views from the glass cabins is stunning and a completely unique experience. The staff of the main hotel impeccably friendly and the food while pricey is excellent. We can’t wait to be back. Elmar and Steve from Dallas
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The View was awesome from my glass window cabin! BEAUTIFUL!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super service
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in one of the cabins which was wonderful. Very spacious, heated floors and gorgeous views. The only downside was getting to the room, as they are outside you need to walk along the external footpath, parts of which are stone/gravel and very uneven to reach the wooden path. It was quite difficult getting a heavy suitcase up the stairs in the freezing cold. Staff were friendly, food was excellent and there is also a free shuttle to and from the airport. Make sure you book with reception the night prior to departure. Approx 20 min to walk into town or you can get the bus or order a taxi at reception. The bus timetable is displayed at the reception desk.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Each night we were able to watch a whale play in the bay with the sun setting behind it with beautiful icebergs. A very mice way to end the day. The hotel is just outside the town but it was easy to get in by taxi or bus.
Stayed 5 nights in Sep 2025
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked Aurora cabin for 5 nights. The room and views are fantastic but the service was terrible I informed the hotel before we arrived that we were vegetarians which they acknowledged but still left a meat sandwich in our room as a freebie When my wife went to the reception to discuss this the lady at the receptionist wanted evidence that we had sent an e-mail, which was really disappointing Even worse we had dinner in the hotel. The menu had 2 vegetarian choice which were OK. We mentioned we were staying 5 nights and asked if the chefs would be able to cook something else and we were told that was not an option. Interestingly the hotel had a vegetarian pasta salad in lunch menu. We asked if we could have that for dinner Disappointingly we were told they couldn't do that. I cannot understand why any restaurant let alone a restaurant in 4 star hotel cannot accommodate such small request Would not recommend the hotel based on service Jaymin
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glass cabin is nice but small

We stayed one night in the glass cabin. The view is nice but the room is quite small. During day time on a sunny day the room can get pretty warm. One other thing I didn’t realize before the stay was that any small LED lights at night are reflected on multiple glass panels which could be annoying for some. I would opt for a larger suite in the main building next time.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a lot of good stuff to say about this property. First, it's owned by Air Greenland so if your flight is canceled or delayed (as was ours), they put you up in this hotel, which is the closest one to the airport. The city bus, which only costs a couple bucks and runs every 30 minutes, actually stops in the parking lot. Too, there's a free shuttle to and from the hotel from the airport. The restaurant and bar are a real plus, but the breakfast buffet is the best one we had in 3 weeks in Iceland and Greenland. It puts all others to shame. The trick is to fill up there and save the cost of lunch before spending your life's earnings on dinner in Greenland. The downside to the Hotel is that it's not close to the city center or restaurants which is either a short bus ride away or about a 20-minute walk. The Icefjord Center is completely on the other side of town and the grocery store is in the city center. Taxis are expensive (what isn't in Greenland) but readily available. We loved the view from the room. All the icebergs floating outside the window were awesome. Too, the boat tours are about a 15-minute walk from the hotel. The staff was particularly awesome in helping us when our flight was initially canceled and then significantly delayed the next day (typical Greenland weather). I'm a walker and there aren't that many hotels and restaurants in Ililusat. I really think Hotel Arctic is the best of the bunch.
Stayed 3 nights in Jun 2026