See all properties

Sheraton Soma Bay Resort

5.0 star property

Choose dates to view prices

Photo gallery for Sheraton Soma Bay Resort

3 outdoor pools, pool umbrellas, sun loungers
Creator video - submitted by Hotel Critic
Private beach, sun loungers, beach umbrellas, beach towels
Terrace/patio
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $174
$148 nightly
$174 total
Total with taxes and fees
Jun 15 - Jun 16

Explore the area

View in a map
Soma Bay, Soma Bay
  • Place, Soma Splash Somabay
    ‪3 min walk‬
  • Place, beach near Marina Abu Soma
    ‪7 min walk‬
  • Place, Big Dayz Water Sport Center
    ‪56 min drive‬
  • Airport, Hurghada (HRG-Hurghada Intl.)
    ‪109 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Twin Beds

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Partial Sea View

Room, 1 King Bed, Partial Sea View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Partial Sea View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Twin Beds, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Sea View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Sea View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Twin Beds, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom (Free Lunair bar access 10:00-18:00)

Junior Suite, 1 Bedroom (Free Lunair bar access 10:00-18:00) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite, 1 Bedroom (Free Lunair bar access 10:00-18:00)

  • Partial sea view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom, Sea View (Free Lunair bar access 10:00-18:00)

Executive Suite, 1 Bedroom, Sea View (Free Lunair bar access 10:00-18:00) | Living room | 42-inch LCD TV with satellite channels, TV

Executive Suite, 1 Bedroom, Sea View (Free Lunair bar access 10:00-18:00)

  • Sea view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Private Pool (Free Lunair bar access 10:00-18:00)

Suite, 1 Bedroom, Private Pool (Free Lunair bar access 10:00-18:00) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Private Pool (Free Lunair bar access 10:00-18:00)

  • Garden view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Private Pool (Free Lunair bar access 10:00-18:00)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Private Pool (Free Lunair bar access 10:00-18:00)

  • Sea view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Sea View

  • Sea view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 2 Bedrooms, Private Pool (Free Lunair bar access 10:00-18:00)

Presidential Suite, 2 Bedrooms, Private Pool (Free Lunair bar access 10:00-18:00) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Presidential Suite, 2 Bedrooms, Private Pool (Free Lunair bar access 10:00-18:00)

  • Sea view
  • 1722 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Balcony (View)

Suite, 1 Bedroom, Balcony (View) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Balcony (View)

  • Sea view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
Kempinski Hotel Soma Bay
Soma Bay
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 316 reviews
$195 nightly
The price is $225
Jun 26 - Jun 27
Total with taxes and fees
Kempinski Hotel Soma Bay

About the neighborhood

Soma Bay

When you stay at Sheraton Soma Bay Resort in Soma Bay, you'll be next to a golf course, within a 5-minute walk of Red Sea and Soma Splash Somabay. .This beach resort is 15.6 mi (25.1 km) from Makadi Water World and 26.5 mi (42.6 km) from Desert Rose Aqua Park.
View more Resorts in Soma BayOpens in a new window

What's nearby

  • Soma Splash Somabay - 3 min walk - 0.2 miles
  • beach near Marina Abu Soma - 7 min walk - 0.4 miles
  • Big Dayz Water Sport Center - 56 min drive - 16.3 miles

Getting around

  • Hurghada Intl. Airport (HRG) - 58 min drive

Restaurants

  • ‪Sobar - ‬3 min drive
  • ‪Kharamana - ‬20 min drive
  • ‪Restorant View - ‬22 min drive
  • ‪Amwaj Beach Bar - ‬23 min drive
  • ‪The Kite Bar - ‬5 min drive

About this property

Sheraton Soma Bay Resort

Sheraton Soma Bay Resort offers 326 accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Soma Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

A private beach, 3 outdoor tennis courts, a 24-hour health club, and a complimentary water park with waterslides are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 326 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and bidets.
Treat yourself with massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional features at this Art Deco resort include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite at L'Emporio Ristorante, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Soma Bay? This resort has 656 square feet (61 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
L'Emporio Ristorante - This restaurant serves dinner only.
L'Abydos Brasserie - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Sea View Restaurant - This restaurant specializes in international cuisine and serves lunch only. Open daily.
Sea Food Restaurant - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Sheraton Soma Bay Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and select beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues
Gourmet or à la carte dining limited to 1 meal per stay

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 15 per person
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • L'Abydos Brasserie
  • L'Emporio Ristorante
  • Sea Food Restaurant
  • Sea View Restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Beach volleyball
  • Bicycles
  • Boat and paddles
  • Boat tours
  • Canoeing
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Kayaking
  • Library
  • Mini golf
  • Motor boating
  • Pedal boat
  • Personal motorized watercraft
  • Playground
  • Pro golf shop
  • Racquetball/squash
  • Sail boat
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Stereo
  • Surf lessons
  • Surfing/bodyboarding
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (656 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Mosquito nets
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 80.00
  • Christmas Eve (December 24) Gala Dinner per child: USD 40.00 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 160
  • New Year's Eve (December 31) Gala Dinner per child: USD 90.00 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Resort Soma Bay
Sheraton Soma Bay
Sheraton Soma Bay Resort
Soma Bay Resort
Soma Bay Sheraton
Sheraton Soma Bay Hotel Soma Bay
Sheraton Soma Resort Soma
Sheraton Soma Bay Resort Resort
Sheraton Soma Bay Resort Soma Bay
Sheraton Soma Bay Resort Resort Soma Bay

Sheraton Soma Bay Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 233 reviews
Rating 8 - Good. 69 out of 233 reviews
Rating 6 - Okay. 20 out of 233 reviews
Rating 4 - Poor. 7 out of 233 reviews
Rating 2 - Terrible. 4 out of 233 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

mirvet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice rooms & excellent buffet. Staff were outstanding!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and great customer service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Annabel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, newly refurbished
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay :)
Stayed 7 nights in Aug 2024
Verified

8/10 Good

Nadia

Liked: Cleanliness, staff & service
Breakfast was great , beach is wonderful,
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Mohamed

Excellent service at the reception, room, amenities including the restaurants and the beach.
Stayed 11 nights in Nov 2023
Verified

10/10 Excellent

mirvet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Beach & pool access. Great dining options, etc.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Amro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have had a great stay the room was very clean and hotel amenities
Stayed 4 nights in Jun 2022
Verified

2/10 Terrible

TRACEY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Daily contamination of buffet with birds bathing and feeding in buffet food and dining areas. Excellent staff could not control the numbers of birds that accessed the restaurant. I was offered no doctor or reimbursement after I was sick for three days. (I did not dine elsewhere during my stay). Excessive renovations and noise means most restaurants were closed. Spa was extremely low quality facilities.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food, nice service. Just a bit over priced.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Arkan

Liked: Cleanliness, amenities, property conditions & facilities
‎
Stayed 7 nights in Oct 2025
Verified

8/10 Good

stephen john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is undergoing substantial renovations - we changed to a redone room after day 1 which was a great improvement. The setting is excellent - we've stayed a number of times before
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing especially Abd El Hamid from housekeeping and Abd El Baset ( one of the chefs; he had Falafel prepared especially for me At breakfast), beach staff were brilliant. All staff were professional, friendly, helpful, smiley. Sea water was stunning, I had a sailing catamaran course with Mohamed Shaaban who was a genius. Thank you to all the staff and will definitely go back.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort near snorkeling deck

Resort is at a very nice location, near the snorkeling deck. Friendly stuff willing to help. Property is under renovation and also a mile away from marina shopping area. The suite is spacious and well furnished.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

jenan h mikhayel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

It was amazing the staff are super friendly everybody’s helpful The ocean and the location is one of guide in the world the food and the service is excellent
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Amanda Elizabeth

Liked: Amenities
This is the second time I have bed. Here. We love it. Although there are massive renovations this did not spoil our stay, and when they are finished it will be outstanding. All staff are superb and welcoming, nothing is too much trouble.
Stayed 7 nights in Dec 2024
Verified

6/10 Okay

EHAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the hotel is unique, in the form of a beautiful pharaonic temple, with a private beach. Hotel staff are very helpful and always smiling. Restaurant Abidos serves delicious meals. you have to book the All inclusive option as there aren't many option outside the hotel. The hotel was crowded with many local guests, and probably selling its rooms cheaper by far to accommodate employees of companies or unions, which is not an advantage at all for the rest of the guests coming from outside Egypt.
Stayed 4 nights in Jun 2022
Verified

8/10 Good

Hossam

Liked: Cleanliness, staff & service, amenities
The setting is magical. The hotel looks tired and needs refreshing. Management staff and housekeeping were excellent Restaurants staff, especially at breakfast, were not so good. They are under the impression that good service is being obsequious when they are actually ineffective.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Shujaatali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had one full day no hot water. No one came even after repeated calls. Yaseer in dinning supervisor was great.
Stayed 4 nights in Jan 2024
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness

Over Crowded

Not too good experience this visit despite having better experiences before. Hotel overcrowded with no sufficient staff to serve specially on the beach & inside the restaurant.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely it is one of our best vacation spot from many places we visited. No humidity, no mosquitoes, good service and good food. Staff was very friendly, helpful and trying to please in every turn. The beach is clean and sandy. The sea is slightly cool (it was early April) when you enter but very nice afterwards. The weather was between 76 -82 around the clock! Some areas of the building are showing their ages. But still well maintained. The food was plenty and very tasty. Attention to details was very noticeable. How can you beat such a place 🙏🐟👋🥰 We are planning to come again for sure!👍👍👍👍🙏🙏❤️❤️❤️
Stayed 8 nights in Mar 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Sheraton Soma Bay 6 years ago and I was not impressed with the food and buffet. But this time its a totally different story. The buffet was fantastic and the service was amazing . Special thanks to the room attended Mohamed . Special thank you for Yasser "restaurants manager" he answered my questions . And most importantly to assistant Manager Monssef , he was very accommodating in all our requests. Mr. Monssef went over and above and made us feel welcomed .
Verified

4/10 Poor

Marc

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel should have closed for the renovations and reopen after. - pool not heated or just by the sun - most waiters in the diner restaurant are stressed and unfriendly - reception of this Sheraton is complicated, was unable to accept a 20 euro note with a little cut to settle a 3 euro balance (They also don’t accept coins) - many personal eat also at the diner restaurant - generally fairly lazy employees except a few who work a lot Surprise that a Sheraton could be like that! I don’t had a feeling of the American management (maybe it’s a franchised hotel)
Stayed 6 nights in Feb 2025