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Arsma Hotel

4.0 star property

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Photo gallery for Arsma Hotel

Interior
Front of property - evening/night
Restaurant
Interior detail
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $79
$74 nightly
$79 total
Total with taxes and fees
Jun 22 - Jun 23

Explore the area

View in a map
970 No.68 Bo-ai Street, Hualien City, Hualien County, 970
  • Place, Dongdamen Night Market
    ‪3 min walk‬
  • Place, Hualien Chenghuan Temple
    ‪5 min walk‬
  • Place, Hualien Cultural Creative Industries Park
    ‪6 min walk‬
  • Airport, Hualien (HUN)
    ‪12 min drive‬

Room options

View all photos for Arsma Suite

Premium bedding, minibar, in-room safe, desk

Arsma Suite

  • Sleeps 4
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, minibar, in-room safe, desk

Superior Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Quadruple Room, Bathtub Only

Premium bedding, minibar, in-room safe, desk

Standard Quadruple Room, Bathtub Only

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Arsma Suite

Arsma Suite | Premium bedding, minibar, in-room safe, desk

Arsma Suite

  • 646 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Elite Quadruple Room

Elite Quadruple Room | Premium bedding, minibar, in-room safe, desk

Elite Quadruple Room

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | Premium bedding, minibar, in-room safe, desk

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Triple Room

Premium bedding, minibar, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Superior Twin Room, Indoor atrium view

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, Indoor atrium view

  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Quadruple Room, Shower Only

Standard Quadruple Room, Shower Only | Premium bedding, minibar, in-room safe, desk

Standard Quadruple Room, Shower Only

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Quadruple Room with Shower Room

Premium bedding, minibar, in-room safe, desk

Classic Quadruple Room with Shower Room

  • Sleeps 4
  • Free WiFi

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4.5 out of 5, Wonderful, 1,000 reviews
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The price is $98
Jun 22 - Jun 23
Total with taxes and fees
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About the neighborhood

Hualien City

Arsma Hotel is centrally located in Hualien City, a 4-minute walk from Dongdamen Night Market and 5 minutes by foot from Hualien Cultural Creative Industries Park. .This hotel is 0.3 mi (0.5 km) from Hualien Railway Culture Park and 0.8 mi (1.2 km) from Pine Garden.

What's nearby

  • Dongdamen Night Market - 3 min walk - 0.2 miles
  • Market of Stone Art - 3 min walk - 0.2 miles
  • Hualien Railway Culture Park - 3 min walk - 0.2 miles
  • Hualien Chenghuan Temple - 5 min walk - 0.3 miles
  • Hualien Cultural Creative Industries Park - 6 min walk - 0.4 miles

Getting around

  • Hualien Station - 7 min drive
  • Hualien (HUN) - 14 min drive

Restaurants

  • ‪博愛街黑白切 - ‬1 min walk
  • ‪惠比須餅舖 - ‬2 min walk
  • ‪浮室 - ‬2 min walk
  • ‪德利豆乾 - ‬3 min walk
  • ‪歪歪歪甜點 YYY Dessert - ‬1 min walk

About this property

Arsma Hotel

Arsma Hotel offers 126 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. This Hualien City hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 126 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including a fitness center and karaoke. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at Arsma Cafe or snacks in the hotel's coffee shop/cafe. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station pick-up service.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Arsma Cafe - This café serves light fare only.
The Shangri-La Restaurant - This restaurant specializes in international cuisine and serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 8:30 PM
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: TWD 500 for adults and TWD 400 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arsma Cafe
  • The Shangri-La Restaurant

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Karaoke
  • Playground

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately TWD 500 for adults and TWD 400 for children
  • Airport shuttle fee: TWD 300 per vehicle (one-way)
  • Airport shuttle fee per child: TWD 300 (one-way), (up to 7 years old)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

We should mention

Parking height restrictions apply

Property is also known as

Arsma Hotel
Arsma Hotel Hualien
Arsma Hualien
Arsma Hotel Hualien City
Arsma Hualien City
Arsma Hotel Hotel
Arsma Hotel Hualien City
Arsma Hotel Hotel Hualien City

Arsma Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 527 out of 913 reviews
Rating 8 - Good. 314 out of 913 reviews
Rating 6 - Okay. 52 out of 913 reviews
Rating 4 - Poor. 13 out of 913 reviews
Rating 2 - Terrible. 7 out of 913 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms! Includes amenities like mid-day snacks and tea. Comfortable walking distance from Dongdamen Night Market.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Cajer

We booked 2 nights with breakfast via Hotels.com But hotel front desk deny
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located property with a traditional Chinese flair. The rooms are comfortable and well sized. Staff are courteous and helpful. The amenities are good for families with smaller children. The hotel provided us with plenty of complimentary nourishment from Asian style breakfast, to afternoon tea and sweets, and even late night snack.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Staff were great
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, amenities
Breakfast offerings were great but more fruit and some muesli would be great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Chenchun

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities
Property is walking distance to the popular night markets. They provide covered parking. Room is nice and clean. Staff very friendly.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Pamela

Liked: Property conditions & facilities
Nice hotel with a 70s feel. Clean and very friendly staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Pegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. It is very close to a dongdamen night market. Also, it was safe to walk back to hotel from market at night.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jackie Hung Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice foods, Good service, convenient, clean and comfortable hotel.
Verified

10/10 Excellent

QIUPING

Liked: Cleanliness, property conditions & facilities, room comfort
It’s a nice hotel in a very good location. The staff are super nice and helpful
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Rong

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for three nights and had a very pleasant experience overall. The hotel feels very comfortable, with generously sized bedrooms and bathrooms. As a four-star hotel, it offers complete facilities and thoughtful design, and the interior décor is tasteful and well maintained. The location is also convenient—only a 5–6 minute walk to the city’s most famous night market, with a large supermarket nearby. The staff are very friendly and welcoming. One thoughtful touch we really appreciated was that the hotel provides complimentary late-night soup for guests every evening, which felt very warm and caring. The only drawback is that the windows in the room cannot be opened at all. I personally prefer to open the windows daily for ventilation, especially in humid climates, so this was a small downside for me. Overall, this hotel offers excellent value for money and is a very good choice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rong

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for three nights and had a very pleasant experience overall. The hotel feels very comfortable, with generously sized bedrooms and bathrooms. As a four-star hotel, it offers complete facilities and thoughtful design, and the interior décor is tasteful and well maintained. The location is also convenient—only a 5–6 minute walk to the city’s most famous night market, with a large supermarket nearby. The staff are extremely friendly and welcoming. One thoughtful touch we really appreciated was that the hotel provides complimentary late-night soup for guests every evening, which felt very warm and caring. The only drawback is that the windows in the room cannot be opened at all. I personally prefer to open the windows daily for ventilation, especially in humid climates, so this was a small downside for me. Overall, this hotel offers excellent value for money and is a very good choice.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Hueyhwa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and good service include breakfast n night desert Location is cool and in city
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Shu

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious hotel room. Very nice breakfast. Love it.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

It’s surprisingly good, from friendly staff to great breakfast buffet to nightly snack bar. The proximity to the night market is a big plus. Just a wonderful stay!
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under renovation in some areas. We had a good stay at the hotel.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was most polite and helpful. I enjoyed my stay.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Chatvimol

Liked: Cleanliness, amenities, property conditions & facilities
I’d give 10/10 for this hotel. The services and cleaners are amazing. My room is really nice. I can see the ocean view and the town from the window. Breakfast was amazing too. The location is really quiet, walkable to the town, really close to the night market and bus stop too.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is huge and clean!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

claus

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel feels luxurious. The beds are large, the linen looks expensive, and the staff is attentive. Convenient parking underneath hotel
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Mei Kuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Walking distance to Dong Da Men night market. There is a wide variety of choices for breakfast. Strongly recommended place to stay.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has exceeded my expectations. It is clean, well maintained and has a good spread of breakfast. It is also very accessible to the night market. Highly recommended. I'll choose this hotel again if i come to Hualien.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at the hotel! The staff were so welcoming when checking us in and always welling to help. The room was new and clean! We loved the breakfast. A lot of good Taiwanese options. They also offered free afternoon tea and midnight snack. The hotel was within 5 minutes walking distance to night market. Highly recommend!
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast (wide selection) Short walking distance to Luodong night marke
Stayed 2 nights in Dec 2023