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Quelen Austral

2.0 star property

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Photo gallery for Quelen Austral

Exterior
Cabin | Free WiFi
Flat-screen TV
Cabin | Front of property
Cabin | Private kitchen | Electric kettle

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk
$48
$48 nightly
$48 total
May 6 - May 7

Explore the area

View in a map
Lago Pinto Concha, S/n, Hualaihué, Los Lagos, 5860000
  • Place, Lago Tagua Tagua
  • Place, Alerce Andino National Park
  • Place, Hornopirén National Park
    ‪9 min drive‬

Room options

View all photos for Cabin

Cabin | Free WiFi

Cabin

  • 592 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed, 1 Twin Bed and 1 Large Twin Bed

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Cabin | Front of property

Cabin

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Large Twin Bunk Bed

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Cabin | Free WiFi

Cabin

  • 323 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bunk Bed

Cabin

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Room | Free WiFi

Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Double Room | Free WiFi

Double Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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Single Room | Free WiFi

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Hualaihué

When you stay at Quelen Austral in Hualaihué, you'll be 9.1 mi (14.7 km) from Hornopirén National Park.

What's nearby

  • Hornopirén National Park - 9 min drive - 5.5 miles

Restaurants

  • ‪Restorán Central Plaza - ‬1 min walk
  • ‪Mercado Central de Hornopiren, Hualaihué, Region De Los Lagos - Chile. - ‬3 min walk
  • ‪Churrasquería Zuley - ‬1 min walk
  • ‪onde la tato - ‬19 min walk
  • ‪Cafetería Rincón Piedra Lobo - ‬2 min walk

About this property

Quelen Austral

Quelen Austral offers 17 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Stay in one of 17 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and charcoal grills.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Quelen Austral Hotel
Quelen Austral Hualaihué
Quelen Austral Hotel Hualaihué

Quelen Austral Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 8 out of 19 reviews
Rating 8 - Good. 6 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

miboy

Disliked: Staff & service, amenities
We did not get towels or soap and were unable to take shower. There was barely enough toilet paper. The reception person was just there at check-in at 6pm, then reception was closed when we left at 9am. Contacted the phone for reception many times but go tesponse. This place is the worst.hotel.lifeThere was a number to call but no response
Stayed 1 night in Dec 2025

6/10 Okay

Jacqueline

Disliked: Amenities
No check in staff. Thankfully one of the workman contacted someone because they were on a 3 hour lunchbreak. Shower did not drain.We had no towels in our room. Room is comfortable and slept well. So that has upped the rating.
Stayed 1 night in Nov 2025

10/10 Excellent

Arely

Stayed 1 night in Jul 2025

8/10 Good

heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ward

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, friendly folks
Stayed 1 night in Mar 2025

8/10 Good

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy cottage, well located
Stayed 1 night in Feb 2025

8/10 Good

JJ

Traveled with family
Friendly staff that worked hard to get the room ready for us. Fun town with great food and scenery
Stayed 1 night in Jan 2025

10/10 Excellent

Jake

Stayed 1 night in Dec 2024

6/10 Okay

LUIS

Traveled with group
Disliked: Amenities
No towels, no soap. Had to go and ask for them at 10 pm when I wanted to take a a shower. They are still under construction, so noisy and dusty.
Stayed 1 night in Dec 2024

6/10 Okay

Augusto Miguel

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joao Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Atendimento de ótima qualidade! Super atencioso! Prestativo! Muito bem localizado. Acesso a tudo muito fácil. A restaurante, mercado, próximo a balsa! Recomendo !
Stayed 1 night in Dec 2024

6/10 Okay

Manuel

Stayed 1 night in Feb 2024