2/10 Terrible
Arielle
Traveled with group
Sep 1, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT COME HETE!!!
if i could give this place 0 stars i would!!
i do not reccomend staying here. my friend i checked in and they charged us a $20 fee for an early check in that wasn’t stated anywhere in any written policy on hotel.com nor on the property. secondly, the cleanliness, staff, and infrastructure of this place is very poor.
our first room we stayed in was infested with roaches.. they were crawling out of the 4 corners in the walls and we had to shake out our stuff because there were roaches in our luggage. both baby ones and HUGE ones.. there was also stains that resembled blood on the floor… our second room that they claimed was “clean” also had roaches and we had to spend $20 worth of spray to ward them off just to go to sleep for the night. there was roaches coming from the air vent. why am i paying to stay somewhere where i have to play pest control? besides that the sheets in our second room has cigarette holes and stains along with the hairdryer on the wall having literal mold growing on it… the fridge in the second room was also dirty…
regarding infrastructure, the bathroom in the first room was deplorable. the bathtub was cracked and there was sloppy paint jobs all over it to cover up the fact it was broken. the “pool” was disgusting and looked like it hadn’t been cleaned the whole season. also if you stay in room 209, they literally painted over a LIVE roach and it’s STILL on the wall!! gross!!
to top it off, when we asked for a refund the front desk lady refused
Arielle
Stayed 3 nights in Aug 2025