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Palace Inn Westheimer

2.5 star property

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Photo gallery for Palace Inn Westheimer

Free daily continental breakfast
Front of property
Reception
Basic Single Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Basic Double Room | Bathroom | Towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
13561 Westheimer Rd, Houston, TX, 77077
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, West Oaks Mall
    ‪4 min drive‬
  • Place, Memorial City Mall
    ‪20 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪50 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Basic Single Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Single Room

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Houston

A stay at Palace Inn Westheimer places you in the heart of Houston, a short 8-minute drive from Topgolf Houston - Katy and 11 minutes from Town and Country Village. .This hotel is 0.1 mi (0.1 km) from Westheimer Road and 7.2 mi (11.5 km) from CityCentre.

What's nearby

  • Westheimer Road - 1 min walk - 0.0 miles
  • West Oaks Mall - 4 min drive - 1.0 mile
  • CityCentre - 18 min drive - 11.8 miles
  • Memorial City Mall - 20 min drive - 13.6 miles
  • NRG Stadium - 28 min drive - 20.4 miles

Getting around

  • M. D. Anderson Station - 21 min drive
  • Houston William Hobby Airport (HOU) - 51 min drive

Restaurants

  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Jollibee - ‬6 min walk
  • ‪Volco - ‬19 min walk
  • ‪Panda Express - ‬10 min walk
  • ‪Pizza Patrón - ‬9 min walk

About this property

Palace Inn Westheimer

Palace Inn Westheimer offers 38 air-conditioned accommodations with blackout drapes/curtains. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Houston hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 38 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested.
This hotel offers designated smoking areas.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Palace Inn Westheimer Hotel
Palace Inn Westheimer Houston
Palace Inn Westheimer Hotel Houston

Palace Inn Westheimer Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 27 out of 55 reviews
Rating 8 - Good. 10 out of 55 reviews
Rating 6 - Okay. 10 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 6 out of 55 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helping and the location was walking distance to shopping and eating places.
Stayed 4 nights in Mar 2023
Verified

6/10 Okay

Elodia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and inexpensive place
Stayed 1 night in Jan 2024
Verified

8/10 Good

Elodia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Hisham

Liked: Cleanliness, staff & service
Great motel for price and cleanlini and amenities around but very far from downtown and from airport
Stayed 5 nights in Apr 2023
Verified

8/10 Good

Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

JADE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and convenient

It’s a spacious hotel room, clean, and convenient location with a lot of stores around. Nice rooms and beds for the price. Nice staffs. The rooms were cleaned but one of the rooms had strong clorox smell. No cloth closet and hangers. Overall, I would stay again.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Bunni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great nights sleep!

The manager was very nice, the room was exceptionally clean. Love the simple decor.
Stayed 1 night in May 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was extremely soft very clean and the place didn' t smell like indian food. By far the best hotel i've been in down in Texas.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is more than excellent with no problems, and the hotel is close from restaurants and groceries.
Verified

8/10 Good

Godwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, no hangers though and no kitchen
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Tjuana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean on the dirst floor and housekeepers were driendly
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Linda

Liked: Amenities, property conditions & facilities
It was good
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Ejadamen

Disliked: Staff & service, amenities, property conditions & facilities
Check in was horrible. I booked a non smoking room and was put right next to smoking rooms. The good thing is that my room was changed after I complained. So kudos for the timely adjustments made.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at check in was great, the room was clean, however the bathroom door in the room I stayed in could use a nice cleaning. It would have been nice to have something other than a strawberry shortcake muffin and orange juice for breakfast.
Verified

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvelous

Friendly staff, good security, also they don’t welcome thugs, trashy, or Geto people so if someone gets unfriendly treatment that person most likely falls in those categories.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Merissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and comfy, it was clean but their was breakfast just fresh coffee. They are still operating with COVID precautions. The area had plethora of places to eat and shop within walking distance or driving distance. The galleria is about 20 minutes down the road and the outlet mall is 5-10 minutes away as well.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Feb 2023
Verified

4/10 Poor

ChrisJeana

Liked: Cleanliness, staff & service
Disliked: Room comfort
Found a beg bug & I had 6 kids w me that day. Luckily none of the kids got bit
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Ahmed

Room odor
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first room was clean. My second room was a smoking room and found old cigarette butts
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's all good
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Trakayla

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible service
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Cathy

Late Night Check In

Arrived at location at 930pm. Had called ahead to let them know we had late start and would not arrive til 10pm and was told as long as we arrived before midnight would not be a problem. When my family and I arrived the room was not available. They did offer a room with one bed. But we were 4 so not possible. Spent hour trying find another place to stay. Gentleman was polite. But was frustrating as we were ready to rest.
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite taking ptepaid reservation on nonrefundable basis because I didnt want room rented out from under me, hotel was closed. Phone message was phone was disconnected. Drive to get there was two hours because hurricane wiped out half street lights. Whole point of renting room in town I live was it was supposed to have power. It didnt. Now Exprdia insists no refund because I changed reservation. I didnt change rezervation. Hotel changed reservation by not being open and available. Big fraud and inconvenience. Expedia should have regularly checked status of operations to notify customers so they are not stranded in 100 degree temperature with cancer, heart conditions, and no power.
Stayed 1 night in Jul 2024