Hotel ZaZa Houston Memorial City

4.0 star property

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Photo gallery for Hotel ZaZa Houston Memorial City

Sauna
Creator video
Lobby
Terrace/patio
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$395
$337 nightly
$395 total
Total with taxes and fees
Feb 7 - Feb 8

Explore the area

View in a map
9787 Katy Freeway, Houston, TX, 77024
  • Place, Memorial City Mall
    ‪3 min walk‬
  • Place, Memorial Hermann Memorial City Medical Center
    ‪15 min walk‬
  • Place, CityCentre
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, Multiple Beds

8.2 out of 10
Very good
(13 reviews)
  • 408 sq ft
  • Sleeps 4
  • 2 King Beds

Standard Room, Balcony

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 371 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Signature Suite

  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Suite

  • City view
  • 880 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Houston

With a stay at Hotel ZaZa Houston Memorial City in Houston (Memorial), you'll be a 4-minute walk from Memorial City Mall and a 4-minute drive from First Congregational Church of Houston. .This spa hotel is 2.3 mi (3.6 km) from Town and Country Village and 2.5 mi (4.1 km) from CityCentre.

What's nearby

  • Memorial City Mall - 3 min walk - 0.2 miles
  • Lucky Strike Houston - 3 min walk - 0.2 miles
  • Cinemark Memorial City - 12 min walk - 0.7 miles
  • Memorial Hermann Memorial City Medical Center - 15 min walk - 0.8 miles
  • CityCentre - 2 min drive - 2.3 miles

Getting around

  • M. D. Anderson Station - 17 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Sarku Japan - ‬12 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Olive Garden - ‬11 min walk

About this property

Hotel ZaZa Houston Memorial City

Hotel with a full-service spa, 4-minute walk to Memorial City Mall
Hotel ZaZa Houston Memorial City offers 159 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
Make yourself at home in one of the 159 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 5:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 5:30 AM and 11:00 AM.
Hotel ZaZa Houston Memorial City has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 mi
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25.00 per person
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Hotel ZaZa Houston Memorial City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1000 reviews
Rating 8 - Good. 125 out of 1000 reviews
Rating 6 - Okay. 29 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alton

Liked: Cleanliness, staff & service, amenities
Another wonderful stay at Zaza
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Stayed 2 nights in Oct 2025

10/10 Excellent

Becky

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

stuart

Stayed 1 night in Oct 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Large rooms and extremely comfortable beds. Can't wait to go back!
Stayed 3 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Roderick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a Great experience and a Great Hotel. I was so impressed with the service it was impeccable. Josh at the check-in counter was Great. I wish I could remember the bar tender’s names they were excellent. I will definitely be back for a longer stay next time.
Stayed 1 night in Oct 2025

10/10 Excellent

C Bruce, New Braunfels

Traveled with family
Liked: Cleanliness
Very good hotel. Especially if you need to be on Houston’s west side.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan, New Braunfels

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint is the coffee that is served on the floors in the common area. It’s TERRIBLE! Too strong or something.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Stayed 1 night in Oct 2025

10/10 Excellent

Su, Brea

Stayed 2 nights in Oct 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE TIPS DONT GO TO THE VALETS!!!!! Who gets the tips? I don’t know. Maybe we’re just paying the parking company extra for????
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberley Joan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time staying at the Zaza location. I’ve stayed in the medical district and at the one in Dallas and I think I’ve even visited the one in Austin for brunch once. This was my first time in Memorial city Zaza. Oh my goodness! I wasn’t told that I was being upgraded and wow what a wonderful surprise! I was given the beach suite and it was so beautiful! Will definitely come back.
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Erica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great location

Beautiful, clean hotel in perfect location. Staff is wonderful!
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Great, thanks!
Stayed 2 nights in Aug 2025

10/10 Excellent

Torian, Missouri City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The pool amenities were wonderful. The rooms were
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicole

Stayed 1 night in Aug 2025

10/10 Excellent

Mary Louise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gervase

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025