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Grand Tuscany Hotel

4.0 star property

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Photo gallery for Grand Tuscany Hotel

An indoor swimming pool with a glass-domed structure, surrounded by blue-tinted walls and a stone-tiled floor.
Lounge
Lobby
Interior
A banquet hall with a long table, chandeliers, and floral arrangements.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $112
$96 nightly
$112 total
Total with taxes and fees
Jul 26 - Jul 27

Explore the area

View in a map
12801 Northwest Fwy, Houston, TX, 77040
  • Place, Cinemark Tinseltown Houston 290
    ‪17 min walk‬
  • Place, Region 4 Education Service Center
    ‪3 min drive‬
  • Place, NRG Stadium
    ‪23 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, desk, chair, TV, and a lamp.

Standard Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Single Room

A modern hotel room with a large bed, a desk, and a view of the city through large windows.

Standard Single Room

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Single Room, Pool View

A modern hotel room with a large bed, a desk, and a view of the city through large windows.

Junior Single Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Double Room, Pool View

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Junior Double Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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The price is $107
Jul 22 - Jul 23
Total with taxes and fees
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About the neighborhood

Houston

Located in Houston (Fairbanks), Grand Tuscany Hotel is within a 15-minute drive of CityCentre and Sam Houston Race Park. .This family-friendly hotel is 11.6 mi (18.6 km) from Downtown Aquarium and 11.7 mi (18.8 km) from Bayou Music Center.

What's nearby

  • Cinemark Tinseltown Houston 290 - 17 min walk - 0.9 miles
  • Region 4 Education Service Center - 3 min drive - 1.0 mile
  • Daikin Park - 18 min drive - 15.2 miles
  • Toyota Center - 20 min drive - 17.3 miles
  • NRG Stadium - 23 min drive - 19.8 miles

Getting around

  • Kinder Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Whataburger - ‬17 min walk
  • ‪Pappas Bar-B-Q - ‬4 min walk
  • ‪Jack in the Box - ‬17 min walk
  • ‪Golden Corral - ‬10 min walk

About this property

Grand Tuscany Hotel

Grand Tuscany Hotel offers 280 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. 36-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This Houston hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a lazy river, a fitness center, and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Stay in one of 280 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Be sure to enjoy recreational amenities, including a lazy river, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Stop by the hotel's restaurant, Brasserie, for lunch or dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Houston? This hotel has 19000 square feet (1765 square meters) of space consisting of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Brasserie - This restaurant serves breakfast, lunch, and dinner. Open daily.
Venetian Grill and Bar - This bar serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Barista - Onsite café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Barista
  • Brasserie
  • Venetian Grill and Bar

Things to do

  • Gym
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • Lazy river
  • Mini-fridge
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center (19,000 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 2 buildings
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Renovated entire property - October 2019
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 20.00 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from March 31 to October 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Houston
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Hotel Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow

Grand Tuscany Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 93 out of 181 reviews
Rating 8 - Good. 27 out of 181 reviews
Rating 6 - Okay. 30 out of 181 reviews
Rating 4 - Poor. 16 out of 181 reviews
Rating 2 - Terrible. 15 out of 181 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jiayou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't visit
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lakeisha Dominique

10/10
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Tiffany

Disliked: Cleanliness, amenities, property conditions & facilities
Well the stay was ok but they wasn’t really ready to fully open there properly no restaurant with an open at all and keep going DoorDash food. The pool wasn’t fully open the pool wasn’t clean in would not recommend nobody stay there until they fully open everything in their hotel but besides that everything was OK had to keep on DoorDash and breakfast and dinner. They didn’t have a lot of water for the guests but I wouldn’t recommend staying there ever again
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Keauntae

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It would have been helpful if it was mentioned that the cafe, the gym the ice machine was all down due to renovations. We had no fridge or anything. Lobby area was nice but nothing was working and available
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Kierra

Liked: Cleanliness
Disliked: Staff & service
A staff member told me parking was free for my stay just for the next day I had to pay. The plumbing didn't work good. And the phone in the room didn't work. The manager was rude when I expressed my frustration about parking.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything I say is if course my experience. A lot I will share is solely to inform what they will be prepared for. Overall my experience was good. Upon arrival I was greeted.. The hotel clerk was very nice and he explained everything well. He was very informative and detailed. The hotel is gorgeous and i eventually learned of everything the hotel offers closer til when it was time to leave. The rooms are decent size and clean. The bed is comfortable and they provided fluffy pillows. A little more firm would’ve been more to liking. However, I defiantly got my sleep. Now it will be hot when you exit the elevator. My room was hot when I arrived. I had to turn the air on and it quickly cooled off. The air might have been off because the room wasn’t being occupied. The had good Wi-Fi. The maids were nice and quick with getting things we asked for. It was very affordable. The only things that I didn’t like was the Diner/kitchen area was closed so that sucks… and then service from a clerk on one of those nights I stayed. They do have parking .. there is a parking fee depending on what day you’re there and they’re outside….
Stayed 3 nights in Apr 2026
Verified

4/10 Poor

Corita

Disliked: Amenities
The hotel itself was nice on the inside. The décor everything was very, very pretty. The look of the pool and lazy river nice, but there's no inner tubes available. I don't know why you needed wristbands. There was nobody in the pool at all. And online, it says no fridge or microwaves because they had food available(which was false . )there was 0 food, 0 breakfast. N o drinks acvailable and no bar either. None of the food or places were open, not even the snack area or barista. didn't even have it available at all. Also, the ice machine was not working.\n And my key took 2 times 4 it to finally start working. I had to go downstairs twice.\n And the hallways were very noisy, people kind of hanging out in the hallway being loud for a long time and slamming doors really hard.. n ot impressed at all . The room Itself was good and cold. But for the price with no amenities at all was waste of my money. So sad , i expected soo much more from this place. VERY disappointing. I could of paid way less somewhere else for the same .
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
Disliked: Amenities
Ninguna información del gimnasio cero comunicación con los cliente esta instalación en general no funciona nada solamente te atiende en la carpeta tedan las llaves y adios
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Taneja

Disliked: Cleanliness
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Curtis

Stayed 1 night in Apr 2026
Verified

8/10 Good

Amow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Adrianna

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2026
Verified

8/10 Good

Valencia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Jacquetta

Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Roisha

Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chantal

Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Valencia

Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Shamond

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kenjuan

Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

ill

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tienesha

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mary

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shontevius

Stayed 2 nights in Mar 2026
Verified

8/10 Good

Olusegun

Stayed 1 night in Mar 2026