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Best Western Plus Heritage Inn

3.0 star property

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Photo gallery for Best Western Plus Heritage Inn

Free daily buffet breakfast
Standard Room, 2 Queen Beds, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Lobby
Lobby
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
$91
$77 nightly
$91 total
Total with taxes and fees
Jan 19 - Jan 20

Explore the area

View in a map
Houston, TX
  • Place, Cinemark Tinseltown Jacinto City
    ‪2 min drive‬
  • Place, Daikin Park
    ‪8 min drive‬
  • Place, George R. Brown Convention Center
    ‪9 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Houston

Located in Houston (Northeast Houston), Best Western Plus Heritage Inn is within a 10-minute drive of Port of Houston and Daikin Park. .This hotel is 7.8 mi (12.5 km) from Shell Energy Stadium and 8 mi (12.9 km) from George R. Brown Convention Center.

What's nearby

  • Cinemark Tinseltown Jacinto City - 2 min drive - 1.0 mile
  • Daikin Park - 8 min drive - 8.3 miles
  • George R. Brown Convention Center - 9 min drive - 8.7 miles
  • Toyota Center - 9 min drive - 8.9 miles
  • NRG Stadium - 17 min drive - 16.8 miles

Getting around

  • Cesar Chavez/67th Street Station - 9 min drive
  • Houston Station - 22 min drive
  • Houston William Hobby Airport (HOU) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Refresqueria - ‬16 min walk
  • ‪Pizzini's Italian Restaurant - ‬9 min walk
  • ‪Dairy Queen - ‬14 min walk
  • ‪Nopalitos Dona Maria - ‬18 min walk

About this property

Best Western Plus Heritage Inn

Hotel with free breakfast, in the vicinity of Port of Houston
Best Western Plus Heritage Inn offers 62 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Double-glazed windows
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 9:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Best Western Plus Heritage Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 413 out of 822 reviews
Rating 8 - Good. 210 out of 822 reviews
Rating 6 - Okay. 82 out of 822 reviews
Rating 4 - Poor. 49 out of 822 reviews
Rating 2 - Terrible. 68 out of 822 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was pretty nice, BUT the room smelled like mildew like it was wet, the floor the room was on didn’t smell like that but the room did. I felt like i was suffocating a bit.
Stayed 1 night in Oct 2025

10/10 Excellent

Animaan

Stayed 4 nights in Oct 2025

10/10 Excellent

Nelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service, cleanliness and breakfast variety
Stayed 1 night in Oct 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time, while travelling to Houston. The hotel stay was very pleasant. The breakfast was delicious. The location was very convenient, with access to great dining places, attractions and such. The check-in was a bit extended, however, the rest of the stay was great!
Stayed 2 nights in Oct 2025

6/10 Okay

Aiden

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here for 5 days, and overall, the service was great, the girl who worked there late at night was always super nice to us every time we’d see her. Our room was pretty good, there were a few issues with the bathroom door not being able to close all the way, and a few light issues. The environment around the hotel was honestly a little sketchy, with police showing up to just stay around the hotel one day, but besides all of that, we really enjoyed our stay!
Stayed 1 night in Oct 2025

8/10 Good

Jose

Traveled with family
The room when we first got the the room was not very clean, dust on furniture and we found a small roach in the bathroom. The next days the housekeeper did an excellent job, so we appreciated it alot. The bathroom was dated, no shampoo dispenser, lotion, etc, we been to other hotels lately and they all had more modern bathrooms with shampoo, conditioner dispensers, hand soap and lotion as well. The pillows were small, they looked more like sofa cushions. Breakfast was not good at all, not enough variety. Private and safe parking, place was very peaceful.
Stayed 3 nights in Oct 2025

8/10 Good

Consuelo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The rug still had dirt on it, but the rest of the room was clean. Staff was friendly and the area was quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Mona

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, great price
Stayed 6 nights in Oct 2025

10/10 Excellent

Carol

Stayed 1 night in Oct 2025

8/10 Good

Adamaris

Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Stayed 2 nights in Oct 2025

10/10 Excellent

Martin, Mesquite

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fine.
Stayed 1 night in Oct 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

4/10 Poor

Alma

Traveled with family
Liked: Cleanliness, staff & service
I have stayed here plenty of times before, but this time I experienced roaches. Four roaches total in the same evening. One in the restroom, one on the bed, one by the tv and one on the couch. Contacted the front desk and they couldn’t move me since it was full. Other than that no issues.
Stayed 2 nights in Sep 2025

10/10 Excellent

francesca

Stayed 1 night in Sep 2025

6/10 Okay

Terrance

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The parking area is card access gated. The breakfast was a hot breakfast with cereal, pastries, etc. The elevator needs repairs as it seems to want to fall and it creeks in transit up or down. The rooms and bedding was clean and towels were clean. AC worked great too. If you are street side you will hear the cars on the freeway. The front desk staff didn't want to accommodate early check in without a fee when there was clearly nobody there. In addition, she didn't want to accommodate changing name because room was book through expedia so I did get it change through expedia and smooth sailing checkin. They do hold your deposit a long time after departure before you get it back in your acct.
Stayed 2 nights in Sep 2025

8/10 Good

Cynthia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed several times now the hotel is always clean and beds comfortable. It’s right next to highway so it can be loud and the area is not the best but despite that I feel safe they have enclosed parking available to help protect your vehicle.
Stayed 1 night in Sep 2025

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, property conditions & facilities
clean rooms , good breakfast
Stayed 5 nights in Sep 2025

6/10 Okay

Susan

Traveled with family
Liked: Property conditions & facilities
I had hair in the tub and on the floor.
Stayed 1 night in Sep 2025

8/10 Good

Shauntel

Traveled with partner
Liked: Cleanliness
Checking in took forever and the area isn’t so great but overall had a good stay. Room was clean.
Stayed 1 night in Aug 2025

10/10 Excellent

LaQuisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Francisco, Garland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bilingual and kind staff great new and clean room Great value
Stayed 1 night in Sep 2025

8/10 Good

Agustin

Stayed 1 night in Sep 2025

10/10 Excellent

Synethia

Stayed 2 nights in Sep 2025

10/10 Excellent

Ricardo

Stayed 1 night in Jul 2025