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Novotel Citygate Hong Kong

4.0 star property

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Photo gallery for Novotel Citygate Hong Kong

Exterior
Serves breakfast, lunch, and dinner
Miscellaneous
Exterior
Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
$153
$149 nightly
$153 total
Total with taxes and fees
Mar 22 - Mar 23

Explore the area

View in a map
51 Man Tung Road, Tung Chung, 0
  • Place, Citygate Outlets
    ‪1 min walk‬
  • Place, Ngong Ping Cable Car Tung Chung Station
    ‪6 min walk‬
  • Place, Tung Chung New Development Ferry Pier
    ‪6 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪3 min drive‬

Room options

View all photos for Premier Room, 2 Twin Beds (Executive)

Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds (Executive)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive) | Minibar, in-room safe, desk, blackout drapes

Premier Suite, 1 King Bed (Executive)

  • Mountain view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Accessible

Family Room, Multiple Beds, Accessible | Minibar, in-room safe, desk, blackout drapes

Family Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 603 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 Queen Bed (Executive)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(98 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds

  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(35 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
Four Points By Sheraton Hong Kong, Tung Chung
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,794 reviews
$112 nightly
The price is $115
Mar 23 - Mar 24
Total with taxes and fees
Four Points By Sheraton Hong Kong, Tung Chung

About the neighborhood

Tung Chung

Located in Tung Chung, Novotel Citygate Hong Kong is connected to a shopping center, a 1-minute drive from Citygate Outlets and 7 minutes from AsiaWorld-Expo. .This hotel is 9.3 mi (15 km) from Discovery Bay Golf Club and 9.6 mi (15.4 km) from Hong Kong Disneyland® Resort.

What's nearby

  • Citygate Outlets - 1 min walk - 0.1 miles
  • Ngong Ping Cable Car Tung Chung Station - 6 min walk - 0.4 miles
  • Tung Chung New Development Ferry Pier - 6 min walk - 0.4 miles
  • Tung-O Ancient Trail - 3 min drive - 1.3 miles
  • Tung Chung Fort - 3 min drive - 1.1 miles

Getting around

  • Butterfly Station - 13 min drive
  • Hong Kong Tung Chung Station - 18 min walk
  • Hong Kong International Airport (HKG) - 10 min drive

Restaurants

  • ‪McDonald's 麥當勞 - ‬19 min walk
  • ‪Tasty Congee & Noodle Wantun Shop - ‬18 min walk
  • ‪Blue Bottle Coffee - ‬18 min walk
  • ‪Gong cha 貢茶 - ‬18 min walk
  • ‪Pret A Manger - ‬19 min walk

About this property

Novotel Citygate Hong Kong

Novotel Citygate Hong Kong offers 440 accommodations with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Tung Chung hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 440 guestrooms featuring minibars and LCD televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Essence, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tung Chung? This hotel has 4790 square feet (445 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 11 AM.
Essence - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Olea - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.
Andante - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:30 PM at scheduled times
  • Self parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 140 to 206.80 for adults and HKD 103.40 to 103.40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Andante
  • Essence
  • Olea

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,790 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 23 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 550.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 800.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 140 to 206.8 for adults, and HKD 103.4 to 103.4 for children
  • Self parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Novotel Citygate Hong Kong Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Tina

Traveled with family
Liked: Cleanliness
Convenient location for outlet shopping & cable car to Ngong Ping. Rooms are tad dated. No power points next to bed which makes charging of devices difficult.
Stayed 1 night in Nov 2025

8/10 Good

FRANK, CHINO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is not so warm welcome, breakfast is the poorest in Hong Kong 4-5 star hotel range. The hose and service is not professional.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Nov 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service and staff were extremely helpful
Stayed 2 nights in Nov 2025

8/10 Good

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Carol, NEPEAN

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was exactly what we needed, all of the amenities, breakfast available, shuttle to the airport.
Stayed 1 night in Nov 2025

8/10 Good

susan

Stayed 2 nights in Nov 2025

10/10 Excellent

Faye

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff , clean room, shuttle service to/from airport is a great help, excellent location being connected to a huge mall, just minutes to the subway.
Stayed 1 night in Nov 2025

10/10 Excellent

Nerisa

Stayed 2 nights in Sep 2025

6/10 Okay

Victoria

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel needs a major renovation. Tiredness was seen everywhere. The room was cramped with nowhere to sit other than the bed. There was only 1 very uncomfortable desk chair that has absolutely no cushion. The lighting was pathetic. It was so dark especially in the corridor.
Stayed 1 night in Nov 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and modern, and the staff was superb, except the bus driver (who left 5 minutes early for the last pickup of the night, resulting in problems). Fortunately, the manager on duty fixed the issue.
Stayed 1 night in Nov 2025

10/10 Excellent

Yiu Fai

Stayed 4 nights in Oct 2025

10/10 Excellent

Juchang

Stayed 2 nights in Oct 2025

8/10 Good

Mary, Unionville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops are nearby
Stayed 1 night in Oct 2025

2/10 Terrible

Zhafiera

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The hotel had bold inside bathroom
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

8/10 Good

Chen

Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are excellent. Well laid out. Hotel is very convenient to transportation and food.
Stayed 2 nights in Oct 2025

8/10 Good

Monica

Traveled with group
Liked: Staff & service
Convenient
Stayed 2 nights in Oct 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Sep 2025

10/10 Excellent

Kit Yee Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle bus driver was very friendly and helpful!
Stayed 2 nights in Oct 2025

10/10 Excellent

Abejail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the airport and convenient to shopping
Stayed 2 nights in Oct 2025

10/10 Excellent

simon

Stayed 1 night in Oct 2025