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JEN Shenzhen Qianhai By Shangri-La

4.0 star property

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Photo gallery for JEN Shenzhen Qianhai By Shangri-La

A modern hotel with a prominent 'IEN' sign, multiple floors, and a covered outdoor area with seating.
Property video
A modern hotel room with a large bed, a seating area, a kitchenette, and a city view.
A modern restaurant with a long counter, seating area, and large windows.
An indoor swimming pool with clear lanes, modern lighting, and lounge areas with seating.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $107
$99 nightly
$107 total
Total with taxes and fees
Aug 9 - Aug 10

Explore the area

View in a map
No. 399 Qianwan 1st Road, Qianhai, Shenzhen-Hong Kong Corp Zone, Nanshan D., Shenzhen, Guangdong, 518054
  • Place, Qianhai Vanke International Conference Center
    ‪11 min walk‬
  • Place, Qianhai International Conference Center
    ‪12 min walk‬
  • Place, OH Bay
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪15 min drive‬

Room options

View all photos for STUDIO King

A modern hotel room with a large bed, a desk with a laptop, a minibar, and a view of a cityscape at night.

STUDIO King

  • Sleeps 2
  • Free WiFi

View all photos for STUDIO(L)

A modern hotel room with a large bed, a sofa, a nightstand, and a view of the cityscape.

STUDIO(L)

  • Sleeps 2
  • Free WiFi

View all photos for STUDIO Twin

A modern hotel room with a large bed, a desk, a laptop, and a mirror.

STUDIO Twin

  • Sleeps 2
  • Free WiFi

View all photos for STUDIO+ King

STUDIO+ King | Premium bedding, down comforters, desk, laptop workspace

STUDIO+ King

  • Bay view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for STUDIO+ Twin

A modern hotel room with a large bed, a desk with a laptop, and a small seating area.

STUDIO+ Twin

  • Bay view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for STUDIO(XL)

A modern bathroom with a large mirror, two sinks, a bathtub, and a glass shower enclosure.

STUDIO(XL)

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for STUDIO(L)

A modern hotel room with a large window, a bed, a bedside table, and a seating area.

STUDIO(L)

  • Bay view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for STUDIO King

A modern hotel room with a large bed, a desk, a chair, and a window with a city view.

STUDIO King

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for STUDIO Twin

A modern hotel room with a large bed, a desk with a laptop, and a small seating area.

STUDIO Twin

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Similar properties

Exterior
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
Nanshan
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 283 reviews
$82 nightly
The price is $88
Jul 26 - Jul 27
Total with taxes and fees
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

About the neighborhood

Shenzhen

With a stay at JEN Shenzhen Qianhai By Shangri-La in Shenzhen (Nanshan), you'll be a 3-minute drive from Xin'an Nantou Ancient City and 6 minutes from Shenzhen Bay Sports Center. .This hotel is 4.4 mi (7.1 km) from Shekou Ferry Terminal and 4.6 mi (7.4 km) from Shenzhen Bay Park.

What's nearby

  • Qianhai Vanke International Conference Center - 11 min walk - 0.6 miles
  • Qianhai International Conference Center - 12 min walk - 0.7 miles
  • OH Bay - 2 min drive - 1.3 miles
  • Happy Coast - 10 min drive - 7.3 miles
  • Window of the World - 10 min drive - 6.9 miles

Getting around

  • Menghai Station - 6 min walk
  • Xili Railway Station - 9 min drive
  • Shenzhen Intl. Airport (SZX) - 34 min drive

Restaurants

  • ‪炳胜私厨 - ‬15 min walk
  • ‪McDonald’s (麦当劳) - ‬13 min walk
  • ‪广州酒家 - ‬12 min walk
  • ‪Kuddo Coffee - ‬16 min walk
  • ‪abįt coffee - ‬13 min walk

About this property

JEN Shenzhen Qianhai By Shangri-La

JEN Shenzhen Qianhai By Shangri-La offers 369 air-conditioned accommodations, which are accessible via exterior corridors and feature bathrobes and slippers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 44-inch LCD televisions come with cable channels. Bathrooms include showers, hair dryers, and children's slippers.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 369 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with Asian cuisine at 开唐新派亚洲厨房, arestaurant where you can take in the garden view and dine alfresco. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 12 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
开唐新派亚洲厨房 - Overlooking the pool and garden, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
前海精酿 - Overlooking the garden, this brewpub specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
KOAN - This cocktail bar specializes in Fusion cuisine and serves dinner only. Happy hour is offered. Open daily.
开唐咖啡吧 - Overlooking the garden, this coffee shop specializes in Fusion cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 170 for adults and HKD 85 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KOAN
  • 前海精酿
  • 开唐咖啡吧
  • 开唐新派亚洲厨房

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 260 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately HKD 170 for adults and HKD 85 for children
  • Rollaway bed fee: HKD 260 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to December
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Jen Shenzhen Qianhai By Shangri La
JEN Shenzhen Qianhai By Shangri-La Hotel
JEN Shenzhen Qianhai By Shangri-La Shenzhen
JEN Shenzhen Qianhai By Shangri-La Hotel Shenzhen

JEN Shenzhen Qianhai By Shangri-La Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 138 out of 181 reviews
Rating 8 - Good. 33 out of 181 reviews
Rating 6 - Okay. 5 out of 181 reviews
Rating 4 - Poor. 1 out of 181 reviews
Rating 2 - Terrible. 4 out of 181 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean rooms, good value for money, 10 min walk to subway and 15 min walk to nearest mall. Restaurants and beautiful park nearby.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

yuen chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities
Great location. Walking distance to excellent food and services. The room is not particularly large but set up is efficient and comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wai-Sing

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! I was particularly impressed by the massive fitness area. I loved it as I always needed to work out as my daily routine. The lobby smells nice too
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Yawen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice stay
Stayed 1 night in Sep 2023
Verified

8/10 Good

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, Nice facilities and services
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Junli

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean with no unpleasant odors. The surrounding environment was nice and quiet.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David Wong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our 2nd time here, and we like the indoor swimming pool and it's huge gym
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Chun Ting

Liked: Cleanliness, staff & service, amenities
Nice location, quiet and safe
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

JONGCHAE

Liked: Cleanliness, staff & service, amenities
Fitness Center is very good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ho Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and Cozy Hotel
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

David Wong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our first time here and we were shocked how huge their gym was compared to typical hotel gyms.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mahesh

Excellent Location, Cleanliness, Calm & Quiet Surroundings
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Shiu Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the water front. Room layout is efficient and compact. Overall it serves my need.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

loo

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Yiu-Chun

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. I wish the outdoor pool was opened earlier though. I was hoping to get a swim in before my flight.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

YEE FAN

very good hotel

a very good hotel. nice people. good gym room and swimming pool.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, the environment is very nice too
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Queenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jen is a very new hotel and the environment was young and fresh compared with other hotels in Shenzhen. It’s convenient to go to the shopping malls around
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

lang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. Kind staff and nice facilities. Drinking water equip is remarkable for quick hot and cold water.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

long

Liked: Amenities
Good
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New high tech and accommodating staff. Will surely come back
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Jaeok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's modern and cozy hotel. Very clean and comfortable one for me. However there was no convenience store or super market.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Ping Lung Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024