Best Western Hotel Causeway Bay

3.5 star property

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Photo gallery for Best Western Hotel Causeway Bay

Balcony
Interior
Exterior
Lobby sitting area
Pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
$54
$52 nightly
$54 total
Total with taxes and fees
Feb 26 - Feb 27

Explore the area

View in a map
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong
  • Place, Causeway Bay Shopping Plaza
    ‪1 min walk‬
  • Place, Times Square Shopping Mall
    ‪3 min walk‬
  • Place, Wan Chai Road
    ‪3 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

Standard City View Queen Room

  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds, City View

  • City view
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior City View Queen Room

8.0 out of 10
Very good
(42 reviews)
  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior City View Twin Room

  • City view
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe City View Queen Room

8.2 out of 10
Very good
(30 reviews)
  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe City View Twin Room

  • City view
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Hong Kong Island

With a stay at Best Western Hotel Causeway Bay in Hong Kong Island (Wan Chai), you'll be within a 5-minute drive of Victoria Harbour and Hong Kong Convention and Exhibition Centre. .This hotel is 3.5 mi (5.6 km) from Ocean Park and 17.1 mi (27.5 km) from Hong Kong Disneyland® Resort.

What's nearby

  • Causeway Bay Shopping Plaza - 1 min walk - 0.1 miles
  • Times Square Shopping Mall - 3 min walk - 0.2 miles
  • Wan Chai Road - 3 min walk - 0.2 miles
  • Happy Valley Race Course - 8 min walk - 0.5 miles
  • Hong Kong Convention and Exhibition Centre - 14 min walk - 0.8 miles

Getting around

  • Morrison Hill Road Tram Stop - 3 min walk
  • Hong Kong Causeway Bay Station - 8 min walk
  • Hong Kong International Airport (HKG) - 42 min drive

Restaurants

  • ‪Pici Causeway Bay - ‬2 min walk
  • ‪Artista Perfetto - ‬1 min walk
  • ‪Snow Garden 雪園壹號 - ‬1 min walk
  • ‪Mother of Pizzas - ‬2 min walk
  • ‪笑林寺 - ‬2 min walk

About this property

Best Western Hotel Causeway Bay

Hotel with a rooftop terrace, near Victoria Harbour
Best Western Hotel Causeway Bay offers 258 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

This Hong Kong Island hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.
Make yourself at home in one of the 258 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including a hot tub and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
At Best Western Hotel Causeway Bay, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Best Western Hotel Causeway Bay has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 40 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 77 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Causeway Bay
Best Western Hotel Causeway Bay
Best Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel Hong Kong

Best Western Hotel Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 235 out of 1009 reviews
Rating 8 - Good. 356 out of 1009 reviews
Rating 6 - Okay. 231 out of 1009 reviews
Rating 4 - Poor. 98 out of 1009 reviews
Rating 2 - Terrible. 89 out of 1009 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Mong

Liked: Staff & service
Convenient
Stayed 11 nights in Oct 2025

6/10 Okay

mazoe

Disliked: Cleanliness, staff & service, amenities
I didn’t like the fact that I asked for cost details to airport and I was given the most expensive options. I also did not like the fact that the staff was rude enough to talk about me in my face in the local language not knowing I fully understood what was being said. The room had a smell and they told me to turn up the a/c to avoid it
Stayed 6 nights in Oct 2025

10/10 Excellent

Chi Nam Benedict

Stayed 1 night in Oct 2025

4/10 Poor

alicia perez

Stayed 4 nights in Oct 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Tereible area
Stayed 2 nights in Oct 2025

2/10 Terrible

NORA, Potomac

Disliked: Cleanliness
Stayed 11 nights in Sep 2025

2/10 Terrible

NORA, Potomac

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing close to the review ratings, nothing like the pictures shown. No service, No help. The hotel said it never heard of the request of a vase for flowers! The front desk staff told me to buy a vase myself! That's not a 3.5-star hotel treats its guests! The housekeeping staff helped me by providing a trash can for my flowers, so that the flowers won't die off with no water. The front desk staff said the hotel cannot provide more than one trash per room. Actually, there are 2 trash cans in the room, one for the bed area, another for the bathroom! This Best Western is nothing like the one I stayed in London.
Stayed 11 nights in Sep 2025

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioner was in excessive noise. Blanket and bedding were not comfy...bathroom- could not move around inside the cube...
Stayed 3 nights in Oct 2025

4/10 Poor

Choi Wah Amy

Stayed 4 nights in Oct 2025

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Anne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately there were cockroaches in my room. Thankfully, the staff allowed me to live to another room that was slightly better, but still felt unclean. The building is old and musty, and not well maintained. I would not recommend this place.
Stayed 1 night in Sep 2025

10/10 Excellent

Florian

Stayed 1 night in Oct 2025

2/10 Terrible

Hing Moon

Stayed 5 nights in Sep 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, room comfort
The hotel is well located. A little bit updated. Staff were great and housekeeping service was excellent.
Stayed 8 nights in Sep 2025

8/10 Good

CHEE BOON

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay and value for money

quiet street but overall comfortable stay.
Stayed 4 nights in Sep 2025

8/10 Good

Maz

Liked: Staff & service
The room view on the 25th floor was great!! Room was small but comfortable however, a renovation would be advised given there is wallpaper on the wall giving it character.
Stayed 1 night in Sep 2025

8/10 Good

Andrew, North Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Mong

Liked: Cleanliness
Value for money
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to take public transportation to go everywhere.
Stayed 5 nights in Sep 2025

6/10 Okay

Ricky

friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Mathurada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, staff are friendly and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Chun man

Business traveler
Liked: Cleanliness
Nice room but pretty small
Stayed 1 night in Sep 2025

4/10 Poor

Janice

Stayed 7 nights in Sep 2025

10/10 Excellent

Mong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

6/10 Okay

SHIRISH

Business traveler
Disliked: Room comfort
Hong Kong is a crowded city on an island. So, having small room size is understandable. Good part was the check in staff gave me the room at 1130 instead of 2pm stipulated time. Not so good parts - many. Breakfast service was just about acceptable, not really good. In room amenities were none. The hotel claimed water bottles are banned as per govt regulations, which is so very difficult to understand.
Stayed 3 nights in Sep 2025