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Best Western Hotel Causeway Bay

Property class: 3.5

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Photo gallery for Best Western Hotel Causeway Bay

Balcony
Lobby sitting area
Interior
Pool
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $42
$41 nightly
$42 total
Total with taxes and fees
May 7 - May 8

Explore the area

View in a map
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong
  • Place, Causeway Bay Shopping Plaza
    ‪1 min walk‬
  • Place, Times Square Shopping Mall
    ‪3 min walk‬
  • Place, Wan Chai Road
    ‪3 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard City View Queen Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard City View Queen Room

  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, City View

In-room safe, soundproofing, free WiFi, bed sheets

Standard Room, 2 Twin Beds, City View

  • City view
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior City View Queen Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior City View Queen Room

8.0 out of 10
Very good
(44 reviews)
  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior City View Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior City View Twin Room

  • City view
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe City View Queen Room

Deluxe City View Queen Room | In-room safe, soundproofing, free WiFi, bed sheets

Deluxe City View Queen Room

8.2 out of 10
Very good
(33 reviews)
  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe City View Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe City View Twin Room

  • City view
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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Reception
Rosedale Hotel Hong Kong
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very Good, 1,317 reviews
$68 nightly
The price is $70
May 5 - May 6
Total with taxes and fees
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About the neighborhood

Hong Kong Island

With a stay at Best Western Hotel Causeway Bay in Hong Kong Island (Wan Chai), you'll be a short 3-minute walk from Times Square Shopping Mall and within 2 minutes by car from Victoria Harbour. .This hotel is 1.1 mi (1.8 km) from Hong Kong Convention and Exhibition Centre and 3.5 mi (5.6 km) from Ocean Park.

What's nearby

  • Causeway Bay Shopping Plaza - 1 min walk - 0.1 miles
  • Times Square Shopping Mall - 3 min walk - 0.2 miles
  • Wan Chai Road - 3 min walk - 0.2 miles
  • Happy Valley Race Course - 8 min walk - 0.5 miles
  • Hong Kong Convention and Exhibition Centre - 14 min walk - 0.8 miles

Getting around

  • Morrison Hill Road Tram Stop - 3 min walk
  • Hong Kong Causeway Bay Station - 8 min walk
  • Hong Kong International Airport (HKG) - 42 min drive

Restaurants

  • ‪Pici Causeway Bay - ‬2 min walk
  • ‪Artista Perfetto - ‬1 min walk
  • ‪Mother of Pizzas - ‬2 min walk
  • ‪笑林寺 - ‬2 min walk
  • ‪Snow Garden 雪園壹號 - ‬1 min walk

About this property

Best Western Hotel Causeway Bay

Best Western Hotel Causeway Bay offers 258 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

This Hong Kong Island hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.
Make yourself at home in one of the 258 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including a hot tub and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
At Best Western Hotel Causeway Bay, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Best Western Hotel Causeway Bay has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 40 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 77 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Causeway Bay
Best Western Hotel Causeway Bay
Best Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel Hong Kong

Best Western Hotel Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 236 out of 1000 reviews
Rating 8 - Good. 354 out of 1000 reviews
Rating 6 - Okay. 230 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 85 out of 1000 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Erika

Traveled with family
Disliked: Amenities
I expected a small room which is common in Hong Kong but this is the first time ever that I had to go shopping for my own towels while staying at a hotel. The ones provided by the hotel were translucent. So thin and sheer that they were useless. Overall, the rate was very affordable so I guess I was Ok to buy my own towels (but I really shouldn’t have to!) the staff was friendly and helpful. And the location is great.
Stayed 6 nights in Jan 2026

8/10 Good

Chee

Business traveler
Liked: Cleanliness
Convenient location to Convention and Exhibition Center.
Stayed 3 nights in Jan 2026

4/10 Poor

Andrew

Business traveler
Liked: Cleanliness, property conditions & facilities
Everything was good. Except the biggest thing for me the bed… woke up went for a long walk and my back is destroyed. I’m a young guy so I would say overall everything was good around a 4/5 except the bed making it a 2/5
Stayed 2 nights in Jan 2026

10/10 Excellent

Somnath

Liked: Cleanliness, staff & service, amenities
Small but clean room. Everything functional. Very coordial staff
Stayed 4 nights in Jan 2026

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
The room is small, old, uncomfortable. The pricing is predatory -- I needed to stay 1 extra day, and they charged me 3X my original rate. Sure, I understand the "demand pricing" but in this case they didn't even try to see my perspective of feeling trapped as I was settled in my room and little vacancy around the neighborhood. Sure, they didn't cheat me, but I feel bad about this hotel. I will not hesitate to identify their other shortcomings. This is really an awful hotel and the nearby Holiday Inn express is much better and usually for comparable price. Another shortcoming is the immediate neighborhood feels like a slum. You enter at ground level and have to go up to a 3rd floor old musty lobby to check-in. Have I mentioned this was a bad experience?
Stayed 1 night in Jan 2026

2/10 Terrible

PAUL

Disliked: Cleanliness, amenities, property conditions & facilities
No water No food Room dirty... Never recommend this place to anybody..... £45 A NIGHT i only stayed there one night Checked in 6.30pm Ckeck out 7am... next morning They do not do food
Stayed 5 nights in Jan 2026

6/10 Okay

Karen

Liked: Staff & service
Carpet was dirty and stained, beds were a bit uncomfortable. Location was excellent
Stayed 3 nights in Jan 2026

6/10 Okay

Chi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room was not cleaned properly. I have seen/killed roaches in 6 occasions during my 3 weeks stay. I did not eat in the hotel since there are plenty of options within walking distance.
Stayed 23 nights in Dec 2025

8/10 Good

Bill

Pretty
Stayed 10 nights in Dec 2025

6/10 Okay

Zihan

Stayed 3 nights in Jan 2026

8/10 Good

DONALD IAN GEORGE, Hong Kong

Liked: Amenities
The cleaning was not very good, cups left uncleaned sometimes.
Stayed 28 nights in Dec 2025

6/10 Okay

TAKASHI

Liked: Cleanliness, amenities, property conditions & facilities
Room keeper seems like can not understand English. Difficult to communicate. When I was in the bathroom, she came in to my room suddenly. It was so surprise 😳 I said from bathroom “hello I don’t need cleaning my room” three times but no response, I had no alternative, but after I out the bathroom, I said ones again, she frowned her face and went out from my room without any apologize. Except this, hotel was good basically.
Stayed 2 nights in Jan 2026

6/10 Okay

Fu Ho

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 13 nights in Dec 2025

6/10 Okay

Crystal

Stayed 1 night in Dec 2025

4/10 Poor

JOHN

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good Location, But Serious Maintenance Issues Rating: 2/5 The location is excellent – right in the city center, close to the MTR and very convenient for tourist spots, shopping, and dining. The room and bathroom are very small, but manageable for a short stay. However, several unacceptable issues ruined the experience: • shower curtain that billows inward and sticks to the body during showers. • Water leaking from the bathroom ceiling, dripping onto the vanity – I had to request towels to mop it up. • Persistent musty smell in the room (likely from the leak), forcing me to buy air freshener. While the location is a big plus for budget travelers, the hygiene and maintenance problems make it hard to recommend. Hope management fixes these soon.
Water dripping from the bathroom ceiling onto the vanity
Stayed 1 night in Dec 2025

6/10 Okay

DONALD IAN GEORGE, Hong Kong

Stayed 28 nights in Nov 2025

6/10 Okay

Kit

Liked: Cleanliness, property conditions & facilities
Room very small.
Stayed 7 nights in Dec 2025

4/10 Poor

Regina

The room is moldy and ha
Stayed 11 nights in Dec 2025

8/10 Good

Adrian C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small bath tub.. impossible to use it if you're over 5foot tall. Rude person at breakfast. He made me feel uncomfortable.
Stayed 5 nights in Dec 2025

8/10 Good

DONALD IAN GEORGE, Hong Kong

Stayed 1 night in Dec 2025

4/10 Poor

Wai Kong

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel is old and so are its facilities. Shower was not enclosed. The room is so small that luggages cannot be open properly.
Stayed 6 nights in Dec 2025

6/10 Okay

YURIY

Stayed 2 nights in Dec 2025

8/10 Good

Pok-lin

Liked: Staff & service
No breakfast
Stayed 2 nights in Dec 2025

8/10 Good

Joanne

Liked: Cleanliness, amenities
Disliked: Staff & service
Clean room
Stayed 4 nights in Dec 2025

10/10 Excellent

Mong

Liked: Cleanliness, staff & service
Value for money
Stayed 4 nights in Dec 2025