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"We traveled from Canada to attend a Viking lifesaving course and stayed here for the week. After flying all night and taking the train from Copenhagen, we arrived late and exhausted—but were warmly welcomed by the front desk staff. They greeted us with smiles, kindness, and understanding, and were both helpful and efficient throughout our stay. They offered great recommendations, including a nearby restaurant (Plates), where to do laundry, as well as information about the pool and self-service kitchen. Overall, it was an outstanding experience, and we are very grateful for the excellent service. "