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JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI

3.0 star property

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Photo gallery for JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI

Public bath
Public bath
Lobby
Down comforters, in-room safe, desk, laptop workspace
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
$48
$43 nightly
$48 total
May 6 - May 7

Explore the area

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1-6 Matsubaracho, Minami-ku, Hiroshima, Hiroshima, 732-0822
  • Place, Shukkeien
    ‪12 min walk‬
  • Place, Hiroshima Central Shopping District
    ‪15 min walk‬
  • Place, Hiroshima Green Arena
    ‪4 min drive‬
  • Airport, Hiroshima (HIJ)
    ‪93 min drive‬

Room options

View all photos for Single Room B, 1 Double Bed, Non Smoking (Single Use)

Down comforters, in-room safe, desk, laptop workspace

Single Room B, 1 Double Bed, Non Smoking (Single Use)

9.4 out of 10
Exceptional
(33 reviews)
  • 147 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Queen Bed, Non Smoking

Double Room, 1 Queen Bed, Non Smoking | Down comforters, in-room safe, desk, laptop workspace

Double Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 171 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Deluxe Twin Room, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (for 2 People Use)

Down comforters, in-room safe, desk, laptop workspace

Deluxe Twin Room (for 2 People Use)

  • Sleeps 2

View all photos for Double Room

Down comforters, in-room safe, desk, laptop workspace

Double Room

  • Sleeps 2

View all photos for Single Room(B)(for 1 Person)

Down comforters, in-room safe, desk, laptop workspace

Single Room(B)(for 1 Person)

  • Sleeps 1

View all photos for Single Room(A) (for 1 Person)

Down comforters, in-room safe, desk, laptop workspace

Single Room(A) (for 1 Person)

  • Sleeps 1

View all photos for Single Room A, 1 Double Bed, Non Smoking (Single Use)

Down comforters, in-room safe, desk, laptop workspace

Single Room A, 1 Double Bed, Non Smoking (Single Use)

8.8 out of 10
Excellent
(16 reviews)
  • 146 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room A, 1 Double Bed, Non Smoking (For 2 People)

Down comforters, in-room safe, desk, laptop workspace

Single Room A, 1 Double Bed, Non Smoking (For 2 People)

8.0 out of 10
Very good
(5 reviews)
  • 146 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room B, 1 Double Bed, Non Smoking (For 2 People)

Down comforters, in-room safe, desk, laptop workspace

Single Room B, 1 Double Bed, Non Smoking (For 2 People)

9.2 out of 10
Wonderful
(15 reviews)
  • 147 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking (For 3 People)

Down comforters, in-room safe, desk, laptop workspace

Deluxe Twin Room, Non Smoking (For 3 People)

10.0 out of 10
Exceptional
(1 review)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for King Room, Non Smoking (For 2 People)

King Room, Non Smoking (For 2 People) | Down comforters, in-room safe, desk, laptop workspace

King Room, Non Smoking (For 2 People)

9.0 out of 10
Wonderful
(4 reviews)
  • 225 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Down comforters, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for King Room

Down comforters, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2

View all photos for Single Room(A) (for 2 Person)

Down comforters, in-room safe, desk, laptop workspace

Single Room(A) (for 2 Person)

  • Sleeps 2

View all photos for Single Room(B)(for 2 Person)

Down comforters, in-room safe, desk, laptop workspace

Single Room(B)(for 2 Person)

  • Sleeps 2

View all photos for Deluxe Twin Room (for 3 People Use)

Down comforters, in-room safe, desk, laptop workspace

Deluxe Twin Room (for 3 People Use)

  • Sleeps 3

Similar properties

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  • Free WiFi
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4.6 out of 5, Wonderful, 1,502 reviews
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About the neighborhood

Hiroshima

With a stay at JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI, you'll be centrally located in Hiroshima, within a 5-minute drive of Mazda Zoom-Zoom Stadium and Hiroshima Green Arena. .This hotel is 16.7 mi (26.9 km) from Itsukushima Shrine and 16 mi (25.7 km) from Miyajima Ferry Terminal.

What's nearby

  • Shukkeien - 12 min walk - 0.7 miles
  • Hiroshima Central Shopping District - 15 min walk - 0.8 miles
  • Mazda Zoom-Zoom Stadium - 18 min walk - 1.0 mile
  • Hiroshima Green Arena - 4 min drive - 1.8 miles
  • Hiroshima Peace Memorial Park - 5 min drive - 2.1 miles

Getting around

  • Hiroshima Station - 5 min walk
  • Matoba-cho Station - 12 min walk
  • Iwakuni Airport (IWK) - 74 min drive

Restaurants

  • ‪ビールスタンド重富 - ‬3 min walk
  • ‪星乃珈琲店 - ‬3 min walk
  • ‪コメダ珈琲店 - ‬1 min walk
  • ‪Dish Parade - ‬2 min walk
  • ‪ハースブラウン 広島駅店 - ‬6 min walk

About this property

JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI

JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI offers 246 accommodations with safes and slippers. Beds feature down comforters. LCD televisions come with digital channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Hiroshima hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals).
Make yourself at home in one of the 246 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: JPY 990 for adults and JPY 990 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 990 for adults and JPY 990 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Viainn Hiroshima Shinkansenguchi

JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 461 out of 773 reviews
Rating 8 - Good. 239 out of 773 reviews
Rating 6 - Okay. 47 out of 773 reviews
Rating 4 - Poor. 16 out of 773 reviews
Rating 2 - Terrible. 10 out of 773 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

MARIBEL

Stayed 4 nights in Nov 2025

10/10 Excellent

Ethan

Stayed 2 nights in Jan 2026

10/10 Excellent

Cuong Van

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay in Hiroshima. VIAINN is only 5 minutes from Hiroshima station. The rooms are clean & the staff very courteous & helpful. Hiroshima is a major station so all the shop’s & restaurants are there for travellers convenience.
Stayed 5 nights in Dec 2025

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located next to station. Liked the public hot bath. The room has a smart tv. The room we booked was very spacious.
Stayed 2 nights in Jan 2026

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Nice environment, room, spa and restaurant
Stayed 2 nights in Dec 2025

10/10 Excellent

Jun

Stayed 1 night in Jan 2026

4/10 Poor

Han

Liked: Cleanliness, property conditions & facilities
Hotel is well-located near Hiroshima Station and amenities are generally satisfactory - however, the staff’s service attitude can be improved. Interactions are cold and felt like mere procedural formalities, with barely any smile or efforts to make (foreign) guests feel welcome. This is my second stay at a Via Inn and regrettably I've felt this way previously too. There are better hotels to stay at.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jianlin

Stayed 1 night in Nov 2025

8/10 Good

M Y

Liked: Cleanliness, amenities, property conditions & facilities
Clean and helpful staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yoshiko

Stayed 1 night in Nov 2025

10/10 Excellent

Zachary

Stayed 1 night in Nov 2025

8/10 Good

suzanne shu xuan

Stayed 4 nights in Nov 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and check was a breeze. Great location…5 minute walk from north end of Hiroshima station.
Stayed 1 night in Nov 2025

10/10 Excellent

Ada, Long Island City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is extremely well located. There is a mall and many restaurants around. The Hiroshima station is just 3 minutes away. The limousine bus to the airport stops nearby the hotel. Rooms are comfortable and the public bath is a plus. The hotel also has a very good coffee shop.
Stayed 3 nights in Nov 2025

8/10 Good

Bette

Traveled with partner
Liked: Cleanliness
Location is very convenient
Stayed 1 night in Nov 2025

8/10 Good

YUMI

Stayed 1 night in Nov 2025

10/10 Excellent

Jo-Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was exceptional, clean facility, excellent location!!
Stayed 1 night in Nov 2025

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with lovely staff. We got there early and they put our bags int the lockers provided. You also get offered a free breakfast and their restaurant is very good with many options and great service. Their rooms are good but fairly small like many hotel rooms in Japan. The staff are very good and even looked after our bags when we checked out and had time to spare before our train. The train station is extremely close to the hotel which is great for heavy luggage etc. Would I stay here again. Most definitely!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alice

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Check-in was a breeze.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't have breakfast but it was available to us.
Stayed 1 night in Oct 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station. Good hotel but nothing special. Convenient for ahort stays.
Stayed 2 nights in Oct 2025

8/10 Good

Oren

Liked: Cleanliness, property conditions & facilities, room comfort
Decent choice in Hiroshima. The staff was somewhat less friendly than in other Japanese hotels, and most of the reception staff could not speak any English. The location is perfect - 3 minutes walk from the Hiroshima station. The room was somewhat small even for city-center standards, and the bathroom was really tiny and uncomfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Hiroshima station and convenient
Stayed 2 nights in Sep 2025

10/10 Excellent

tamaki, Orinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public bath was amazing!
Stayed 2 nights in Sep 2025