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Trust Hotel

2.5 star property

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Photo gallery for Trust Hotel

Restaurant
Limited parking, car charging station
Public bath
Restaurant
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is $127
$116 nightly
$127 total
Jul 14 - Jul 15

Explore the area

View in a map
1-14-10 Hikarimachi, Higashi Ward, Hiroshima, 7320052
  • Place, Mazda Zoom-Zoom Stadium
    ‪15 min walk‬
  • Place, Hiroshima Central Shopping District
    ‪3 min drive‬
  • Place, Kamiyacho
    ‪5 min drive‬
  • Airport, Hiroshima (HIJ)
    ‪92 min drive‬

Room options

View all photos for Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Standard Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Male Dormitory Room with 1 Bed - Non-Smoking

Deluxe Male Dormitory Room with 1 Bed - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Deluxe Male Dormitory Room with 1 Bed - Non-Smoking

7.2 out of 10
Good
(7 reviews)
  • 59 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Capsule Cabin (Upper Bunk) Male Only Non-Smoking

  • Sleeps 1
  • Free WiFi

Standard Capsule Cabin (Upper Bunk) Female Only Non-Smoking

  • Sleeps 1
  • Free WiFi

Deluxe Double Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Hiroshima

In the heart of Hiroshima, Trust Hotel is within a 5-minute drive of Mazda Zoom-Zoom Stadium and Hiroshima Castle. .This hotel is 1.6 mi (2.7 km) from Kamiyacho and 1.7 mi (2.8 km) from Hiroshima Green Arena.

What's nearby

  • Mazda Zoom-Zoom Stadium - 15 min walk - 0.8 miles
  • Shukkeien - 19 min walk - 1.0 mile
  • Hiroshima Central Shopping District - 3 min drive - 0.9 miles
  • Kamiyacho - 5 min drive - 1.5 miles
  • Hiroshima Castle - 5 min drive - 1.7 miles

Getting around

  • Hiroshima Station - 8 min walk
  • Matoba-cho Station - 12 min walk
  • Hiroshima Airport (HIJ) - 55 min drive

Restaurants

  • ‪SUZU CAFE 広島 - ‬4 min walk
  • ‪弁兵衛 - ‬3 min walk
  • ‪極旨処 三国団 - ‬2 min walk
  • ‪博多ぶあいそ別邸広島駅北口店 - ‬3 min walk
  • ‪らーめん げんこつ屋 光町店 - ‬3 min walk

About this property

Trust Hotel

Trust Hotel offers 109 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 42-inch LCD televisions come with premium digital channels.

Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor public bath (no minerals).
Make yourself at home in one of the 109 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and a television in a common area.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Limited parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Limited onsite parking

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Massage
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (197 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

TRUST HOTEL Hotel
TRUST HOTEL Hiroshima
TRUST HOTEL Hotel Hiroshima

Trust Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 208 out of 407 reviews
Rating 8 - Good. 133 out of 407 reviews
Rating 6 - Okay. 44 out of 407 reviews
Rating 4 - Poor. 15 out of 407 reviews
Rating 2 - Terrible. 7 out of 407 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cornelius

It was awesome and it came as advertised; I enjoyed myself while in Hiroshima
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and the staff is very polite. The rooms are great and the breakfast was delicious
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel offering a varied breakfast buffet Excellent staff and spotless rooms. Convenient location.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like expected from that type of hotel, nothing more, nothing less. Good quality/price
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jue

Liked: Cleanliness, amenities, property conditions & facilities
free breakfast, good overall quality
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

KENT

Liked: Cleanliness, amenities, property conditions & facilities
The free breakfast has many variety of Japanese and western food! Room and amenities just as good as a Toyoko Inn.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Evan

Ehh
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trust the Trust hotel. Excellent everything including breakfast. Would definitely stay again.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Enjoyed my stay, easy to find.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Shopping close by
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

LICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is attentive and the environment is clean. There is a generous complimentary breakfast.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

MASAO

Liked: Cleanliness, amenities
The price was reasonable and the hotel was very clean. The quality and taste of the coffee could be improved, but other than that it was a very satisfying hotel.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent capsule-style hotel within easy walking distance north of Hiroshima station; the semi-private cabin was decently sized, the shared facilities well maintained and the private bath on the basement floor was much appreciated (and tattoo friendly too).
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jose Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Probably the best hotel I stayed at during my month long trip in Japan. Clean, friendly staff, small room, good breakfast, close to the station.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and had lots of facilities. Breakfast was also nice.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

KEAN HU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're family of 4 pax and really glad to stay at Trust Hotel. Good value, clean room, spacious (extended makeup space from shower/bath room) for a family of 4 pax, nice breakfast, not aware there's a hot spring in facility, definitely an extra value added :)
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like almost everything. The size of room was perfect. A kettle in the room would be a bonus. And please have some hooks for the bathroom!There is not a single hook, towel bar or door handle to place towels and clothes.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time there and every thing was excellent!!👍 keep up the good work and thank you for letting me stay at your hotel.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Morio

Reasonably close to Hiroshima Station. And it's an easy walk to reach the hotel. It's perfectly fine for a short stay.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good base for a couple of days in Hiroshima. Just a 5 minute walk from the train station and the tour buses. Nice tidy simple hotel. Staff were really helpful especially when planning the day ahead.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service very much! Staff was able to be professional in every way I can imagine. Would highly recommend staying here!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Nice that I had a tv and a lot of space in addition to the bed. The rooms are not fully soundproof but most people are out during the day. I also liked the bathhouse on the lower level. You even get pajamas during your stay.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

christopher

Liked: Cleanliness, staff & service
room was nice
Stayed 2 nights in May 2023
Verified

2/10 Terrible

Chu-I

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice design!
Stayed 4 nights in Apr 2023