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Comfort Hotel Hiroshima Otemachi

3.0 star property

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Photo gallery for Comfort Hotel Hiroshima Otemachi

Exterior
Lobby
Property amenity
Free daily buffet breakfast
Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, soundproofing, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry
$44
$40 nightly
$44 total
Mar 1 - Mar 2

Explore the area

View in a map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051
  • Place, Hiroshima Peace Memorial Park
    ‪6 min walk‬
  • Place, Hiroshima Peace Memorial Museum
    ‪6 min walk‬
  • Place, Atomic Bomb Dome
    ‪13 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪62 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | Desk, blackout drapes, soundproofing, free WiFi

Economy Double Room, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact) | Desk, blackout drapes, soundproofing, free WiFi

Twin Room, Non Smoking (Compact)

8.0 out of 10
Very good
(17 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact) | Desk, blackout drapes, soundproofing, free WiFi

Room, 1 Queen Bed, Non Smoking (Compact)

8.4 out of 10
Very good
(49 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, soundproofing, free WiFi

Standard Twin Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Hiroshima

Located in Hiroshima (Hiroshima City Centre), Comfort Hotel Hiroshima Otemachi is within a 5-minute drive of Hiroshima Museum of Art and Hiroshima Green Arena. .This hotel is 1.5 mi (2.4 km) from Shukkeien and 1.5 mi (2.4 km) from Hiroshima Castle.

What's nearby

  • Hiroshima Peace Memorial Park - 6 min walk - 0.3 miles
  • Hiroshima Peace Memorial Museum - 6 min walk - 0.4 miles
  • Hiroshima Central Shopping District - 7 min walk - 0.4 miles
  • Hiroshima National Peace Memorial Hall for the Atomic Bomb Victims - 9 min walk - 0.5 miles
  • Atomic Bomb Dome - 13 min walk - 0.7 miles

Getting around

  • Chuden-mae Station - 1 min walk
  • Nishi-Hiroshima Station - 4 min drive
  • Hiroshima Airport (HIJ) - 64 min drive

Restaurants

  • ‪てらにし珈琲店 - ‬1 min walk
  • ‪麺屋 会心の一振り - ‬2 min walk
  • ‪油そば専門店 みや寺 大手町店 - ‬3 min walk
  • ‪中華そば 陽気大手町店 - ‬2 min walk
  • ‪銀治郎 - ‬4 min walk

About this property

Comfort Hotel Hiroshima Otemachi

Comfort Hotel Hiroshima Otemachi offers 258 accommodations with coffee/tea makers and slippers. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 258 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and slippers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,300 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima
Comfort Hotel Hiroshima Otemachi
Comfort Hotel Otemachi
Comfort Hotel Otemachi Hiroshima
Comfort Otemachi
Otemachi Hotel
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima Otemachi Hotel
Comfort Hotel Hiroshima Otemachi Hiroshima
Comfort Hotel Hiroshima Otemachi Hotel Hiroshima

Comfort Hotel Hiroshima Otemachi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 383 out of 844 reviews
Rating 8 - Good. 320 out of 844 reviews
Rating 6 - Okay. 111 out of 844 reviews
Rating 4 - Poor. 22 out of 844 reviews
Rating 2 - Terrible. 8 out of 844 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price! Room was adequate, there was even a good medium sized desk. Breakfast was fine with decent options. On-site laundry available and worked well, with washer with automatic detergent dispensing so no need to buy elsewhere. Both washer and dryer could be paid with coins (only 100 yen coins though) or could be paid through mobile app (AQ-connect app and pay with credit card) via scanning the QR codes on the machines. Location of hotel is a bit far from Hiroshima Station (40 min walk) but is easily accessible with options like tram/streetcar or buses. Otherwise location is good for tourism purposes.
Stayed 3 nights in Nov 2025

4/10 Poor

Brianna

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was tiny and very old, the air conditioner was set to warm so we had to have the window open making the room quite loud. The breakfast was not great, but the worst part was the elevators, they were very slow and you need to account for the wait when travelling.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always helpful; building well maintained; location is walkable to tourist spots and shopping; breakfast always had healthy options with varieties.
Stayed 2 nights in Nov 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
All easy, convenient and spacious room for an extended stay. Loved the washing machine and clothes dryer.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sanaa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very polite and helpful staff, on the Main Street close to public transportation and convenience stores. The room is very tiny and there wasn't enough space to fully open my luggage, and the breakfast/mornings hours do get busy in the hallways and crowd the two elevators - so expect slightly longer waiting times for the elevators then. But overall a fantastic stay!
Stayed 4 nights in Nov 2025

8/10 Good

Fabio

Stayed 2 nights in Nov 2025

10/10 Excellent

Jenesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome place to stay. Breakfast was great very convenient to transportation
Stayed 2 nights in Nov 2025

4/10 Poor

Felix

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was good. Staff was very nice. But condition of the property is poor. They have it the AC on mode heating. So we had to open the windows and all the noise from the street don't let me rest trains was passing every 5 mts
Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent, clean room, staff are friendly and close to all attractions. I would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, friendly helpful staff and near to the Peace Park.
Stayed 3 nights in Nov 2025

6/10 Okay

Amanda

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our room was so tiny and had lots of stains on the wall. The free breakfast is a nice perk but the line for food was ridiculous. Also seating was very limited. We ended up buying food at Lawsons since the line was at the elevators. The staff were very nice and made check in easy. Location wise its close to all the major sites.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kimiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was fresh. Chinese dishes were tasty. Very nice to have washing machines for guests to use Front desk staff was excellent.
Stayed 3 nights in Oct 2025

8/10 Good

shelley

Liked: Cleanliness, staff & service, amenities
Small but functional room. Clean, friendly staff and good breakfast. Well located close to Peace Memorial Park.
Stayed 2 nights in Oct 2025

6/10 Okay

David

Traveled with partner
Location very good Room very small Staff good
Stayed 1 night in Oct 2025

10/10 Excellent

Jesse

Stayed 2 nights in Oct 2025

10/10 Excellent

Lan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in an excellent location, services are very good. We like the breakfast a lot. Hotel also has a coin operated laundry room which is great.
Stayed 4 nights in Oct 2025

4/10 Poor

Hannah

Disliked: Cleanliness, room comfort
Free breakfast was nice! Had a bad experience where someone took our still wet clothes out of the dryer and brought it to the front desk. Was very upset about that and the dryer had only been “done” for 2 minutes (the time it took to get down to the laundry room) the elevators are very slow. I wouldn’t recommend washing your clothes here, if you’re drying it probably will take 5 dryer rotations to fully dry. Good location though.
Stayed 1 night in Oct 2025

6/10 Okay

pat, walnut

Traveled with family
Liked: Staff & service, amenities
Room is very small and facility is dated.
Stayed 3 nights in Sep 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, room comfort
Great location, clean room, slightly dated but price was reasonable.
Stayed 2 nights in Oct 2025

6/10 Okay

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we were unable to enjoy the breakfast service as both of us got a gastric bug while travelling. The staff were great at accommodating our situation, and even rang ahead to the emergency hospital to check the waiting time, when we thought one of us may need medical intervention, along with the same night attendee checking in to see how we were each evening. However when we asked for a late checkout on the morning of our departure we were asked to pay for the extra hour, disappointing customer service given we hadn’t eaten any of their free breakfast menu over our four night stay.
Stayed 4 nights in Oct 2025

8/10 Good

Jimmy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very friendly staff. Breakfast was decent and the common sitting area was nice with free coffee etc. The bedroom was decent sized for the price and location. Good bathroom. Slight musty smell probably because of some damp, but this was overcome by the air purifier in the room. Some great eats nearby. Would recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!
Stayed 2 nights in Sep 2025

8/10 Good

Joanne

Traveled with family
Liked: Staff & service
Staff were great! Actual hotel was a little tired and in need of an update. Great location for the peace garden and museum. JR pass is great for the loop buses to all the attractions. Overall a comfortable stay
Stayed 2 nights in Oct 2025

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine and the staff were very helpful. I wished there were more lifts. This was because at certain times of the day. If you were staying on a lower floor, it took some time to get access to the lift.
Stayed 3 nights in Oct 2025

10/10 Excellent

Spencer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely staff, kind and helpful! Loved the city, want to visit again soon!
Stayed 2 nights in Oct 2025