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Esperides Resort Crete, The Authentic Experience

Property class: 5 and above

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Photo gallery for Esperides Resort Crete, The Authentic Experience

A poolside area with a stone wall, lounge chairs, and a restaurant with outdoor seating.
A restaurant with wooden furniture and a view of the ocean.
A multi-story hotel with outdoor seating areas, a swimming pool, and a rooftop terrace.
A restaurant with tables and chairs, large windows, and a view of the ocean.
A spacious lobby with wooden beams, a central seating area, and a large potted plant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Costa Varnali Street, Koutouloufari, Hersonissos, Crete, 700 14
  • Place, Star Beach Water Park
    ‪14 min walk‬
  • Place, Lychnostatis
    ‪17 min walk‬
  • Place, Aquaworld Aquarium
    ‪2 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪20 min drive‬

Room options

View all photos for Premium Room Sea View

A hotel room with a bed, a desk, a chair, a phone, and a view of the sea.

Premium Room Sea View

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free wired internet

View all photos for Premium Room Inland View Private Pool

A modern outdoor pool area with a wooden deck, a lounge chair, and a pergola.

Premium Room Inland View Private Pool

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free wired internet

View all photos for Luxury Two Bedroom Suite Sea View Outdoor Jacuzzi

A hot tub on a balcony with a view of the sea.

Luxury Two Bedroom Suite Sea View Outdoor Jacuzzi

  • Sea view
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 2 Large Twin Sofa Beds
  • Free wired internet

View all photos for Luxury One Bedroom Suite Sea View Private Pool

A rooftop pool area with a clear view of the ocean, a covered seating area, and a stone wall.

Luxury One Bedroom Suite Sea View Private Pool

  • Sea view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free wired internet

View all photos for Premium Room Inland View

A hotel room with a bed, bedside table, and a desk with a chair. There is a window with curtains, a ceiling light, and a wall-mounted air conditioner.

Premium Room Inland View

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free wired internet

View all photos for Luxury One Bedroom Suite Inland View

A modern living room with a sofa, a coffee table with fruit, and a sliding glass door leading to an outdoor area with a pool and lounge chairs.

Luxury One Bedroom Suite Inland View

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free wired internet

View all photos for Premium Room Sea View Outdoor Jacuzzi

A balcony with a hot tub, a table with chairs, and a view of the sea.

Premium Room Sea View Outdoor Jacuzzi

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free wired internet

View all photos for Elite Suite Sea View Outdoor Jacuzzi

A balcony with a wooden deck, a hot tub, and a seating area with a pergola.

Elite Suite Sea View Outdoor Jacuzzi

  • Sea view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Signature Design Room, Adults Only Complex

A hotel room with a large bed, a small table with two chairs, a bedside table with a lamp, and a view through a glass door.

Signature Design Room, Adults Only Complex

  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

View all photos for Signature Sea View Relaxation Overflow Heated Tub, Adults Only Complex

A balcony with a pool, wicker chairs, a table with a glass of wine, and a view of the sea.

Signature Sea View Relaxation Overflow Heated Tub, Adults Only Complex

  • Sea view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

View all photos for Signature Elegant Private Pool, Adults Only Complex

A modern outdoor pool area with a sofa, lounge chair, and a dining table.

Signature Elegant Private Pool, Adults Only Complex

  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

View all photos for Signature Imperial Private Pool & Heated Tub - Adults Only Complex

A poolside area with a hot tub, lounge chairs, and a view of a building with stone walls.

Signature Imperial Private Pool & Heated Tub - Adults Only Complex

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Koutouloufari

Located in Hersonissos, Esperides Resort Crete, The Authentic Experience is in the mountains, within a 5-minute drive of Star Beach Water Park and Aquaworld Aquarium. .This luxury hotel is 1.2 mi (2 km) from Lychnostatis and 3.1 mi (4.9 km) from Acqua Plus Water Park.

What's nearby

  • Star Beach Water Park - 14 min walk - 0.8 miles
  • Star Beach - 15 min walk - 0.9 miles
  • Lychnostatis - 17 min walk - 0.9 miles
  • Aquaworld Aquarium - 2 min drive - 1.2 miles
  • Sarakino - 3 min drive - 1.2 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 22 min drive

Restaurants

  • ‪Bleu Island - ‬13 min walk
  • ‪Minos Restaurant - ‬16 min walk
  • ‪Royal Belvedere Restaurant - ‬17 min walk
  • ‪Scorpio Beach Bar - Restaurant - ‬16 min walk
  • ‪Patrico Restaurant - ‬7 min walk

About this property

Esperides Resort Crete, The Authentic Experience

Esperides Resort Crete, The Authentic Experience offers 132 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hersonissos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aqua Vita Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 132 air-conditioned rooms featuring refrigerators and minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Wired and wireless internet access is complimentary, while 40-inch LCD televisions with satellite programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a sauna, a fitness center, and a seasonal outdoor pool. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Grab a bite at MAIN RESTAURANT 'NATURA', one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
MAIN RESTAURANT 'NATURA' - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Open daily.
Lemoni - Overlooking the ocean and pool, this theme restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Klio - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
Apollo - This cocktail bar overlooks the ocean. Open daily.
Erato - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Esperides Resort Crete, The Authentic Experience are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Covered, secured valet parking on site (EUR 10 per day; includes in/out privileges)
  • Limited onsite valet parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 poolside bars
  • 3 restaurants
  • 4 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Apollo
  • Erato
  • Klio
  • Lemoni
  • MAIN RESTAURANT 'NATURA'

Things to do

  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 15 buildings
  • 2 floors
  • At least 80% organic food
  • Built in 1990
  • Communal living room
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Reception hall
  • Renovated entire property - January 2025
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 10 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1178446

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to November
Pool access available from 9 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Esperides Villas Apartment Chersonissos
Esperides Villas Chersonissos
Esperides Villas Apartment Hersonissos
Esperides Villas Apartment
Esperides Villas Hersonissos
Esperides Villas
Esperides Villas Hotel Chersonisos
Esperides Hotel Hersonissos
Esperides Villas Koutouloufari, Crete
Esperides Villas Hotel Hersonissos
Esperides Villas Hotel
Esperides Resort Hersonissos
Esperides Resort
Esperides Hersonissos

Esperides Resort Crete, The Authentic Experience Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 135 reviews
Rating 8 - Good. 30 out of 135 reviews
Rating 6 - Okay. 7 out of 135 reviews
Rating 4 - Poor. 8 out of 135 reviews
Rating 2 - Terrible. 4 out of 135 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! We will be back & I would recommend the hotel! The pool was beautiful and very lively. Great for kids.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is superb, very well maintained and in a very ideal location. Many restaurants and shops right outside the hotel. The beach is a 10 to 15 minutes walk down the hill, but the hotel provides shuttle services twice a day to the beach pick up and drop off.
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique luxury property set within a Cretan village setting. The staff treat the guests like family and go out of their way to make your stay enjoyable. Shout out to Juliette, Thanos and Antonia.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and pool
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed and appointed hotel. Food , cleanliness and most of all staff attitude and friendliness all excellent.
Stayed 10 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to go. Amazing food; great staff.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Absolutely wonderful service!! Great food and I loved the location!
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent ,pool is a bit small for the amount of guests
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shopping and Dining close by. Staff were excellent.
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing friendly staff felt like family. The resort rooms are very well maintained and the cleaning is top! One of the best resort experiences.
Stayed 5 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the breakfast. The pool needs better control as people would put personal belongings on sun beds to reserve them and there was never an available for me to try.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were extremely friendly and professional. We had half board and the food was delicious and had plenty of variety.
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort. Helpful and friendly staff, great rooms and overall facilities. I also had a spa treatment that was outstanding. We were grateful for the late check out and that the additional cost also included lunch. Can't wait to stay again!
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Resort

I recently had the pleasure of staying at Esperides in Crete, and I can confidently say it is a hidden gem that exceeded all my expectations. The hotel, or better yet the resort has everything you need. The staff are super friendly and helpful. The village area is very nice and full of restaurants.
Stayed 4 nights in Jun 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
We chose this hotel based on good reviews, room with private Jacuzzi and heated pools. Although the place is clean and staff is very nice, we had a number of problems during our stay. Pools were not heated, Jacuzzi constantly had to be serviced. no hot water to take a shower one morning, smoke-detector waking us up one night and had to call the front desk twice the next day to have it fixed. Parking is not free like the website indicates, I assume they may be referring to street parking outside the property?
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its vicinity minutes in most cases to the area’s activities and restaurants although their spreads and food choices at the resort were excellent too. The staff were excellent. Cleanliness of all areas. Lastly, the locals are just wonderful.
Stayed 6 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lovely place and room was great. The only thing we did not like was a cat in the dining area every night. Apparently it lives there. Crete is full of cats and normally we did not mind but the cat kept on jumping on peoples laps trying to get food.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!!! Would highly recommend

Wonderful relaxing stay. Everything was amazing! I would stay here again without hesitation. Only suggestion would be to offer free water with meals and maybe free soft drinks. I understand alcohol cannot be offered free but at least water? The hotel is settled in a small town that is walkable right outside the main gates. Lots of restaurants and cute shops. Not far from main town Heraklion (25 min drive) and also close to airport (20 min). Staff is very friendly and accommodating. Pools were heated which was a lovely surprise. Very relaxing and peaceful
One of three pools
Beautiful view from our room
The food was amazing!!!
Themed menus each night from Italian to Asian to local cuisine. Food was superb!!!
Stayed 4 nights in May 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, room comfort

a waste of money-Not a 5* hotel, food was bad.

even though the dining staff was nice, the food was horrible! we as a family ended up eating just the sweet/dessert but it was still bad, not much choices, even though we had 1/2 stay, we ended up eating out & willing to spend in restaurant than to eat there. This place is not a 5* hotel is more like a 3.5*
Stayed 4 nights in Jul 2022
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
We stayed at Esperides Resort in Crete and found it to be a decent option with both pros and cons. The amenities were really nice, and the staff stood out for their friendliness and helpfulness—they went out of their way to assist with taxi and rental car arrangements, and even saved us dinner when we arrived late at night, which was much appreciated. The breakfast spread was also excellent, with a wide variety of options to start the day. However, the rooms were quite small, which made things feel a bit cramped, and we did experience some inconvenience from bugs or mosquitoes during our stay. Additionally, the toilet in our room didn’t flush properly, which was a bit frustrating. The location is relatively close to beaches and other attractions, but having a rental car is essential to get around comfortably. All in all, Esperides offers good service and amenities, but there’s room for improvement on the room comfort and upkeep.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely welcome , the staff were friendly , always smiling and really happy which made us happy. From the moment we arrived, we didn’t need to push our luggage as there was a concierge to help us. We were welcome with a buggy ride up to the entrance which really made us feel special and greeted with a cold plate as we got in late and dinner had finished which was considerate of them. By the time we arrived to our room, the luggage was inside. The staff were always kind and asked if we were enjoying ourselves. The atmosphere was great, and calm even with families which was really appreciated . The scenery was lovely. We got given water melon and cold towels if we stayed over during the day rather than going out. The first room we stayed in was split level which we found interesting, the adults had their own private space therefore which was nice and cosy. There was a smaller pool where we stayed. We booked late and had to move rooms so stayed in this room for 2 days. They made the transition between rooms really easy and helped us with our luggage. Food was good. The snack/lunch at the bar was great and not too pricy. Loved the club ssndwich. Things to improve : Possibly the main pool where the kids are could do with more shading as it got very hot at the main pool. Drinks could be in a larger cup as we were given small tumblers and too much ice so that didn’t feel like we were getting a proper drink. Night entertainment could be planned a bit better
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Fint sted men spa havde meget urenheder på bunden, og de skiftede vand en gang, men gjorde den ikke ren, så det var spild af tid, så skidt på det punkt, men resten var super
Stayed 9 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer (wir hatten mit Privatpool) war sehr gut, sauber die Anlage war gepflegt, wir konnten auch eher schon ins Zimmer. Aber das Hotel ist ansonsten weit von 5 Sternen entfernt. Das Frühstücksbuffet, besonders der "Kaffee" ist zum davonrennen, auch das Personal hat nichts mit 5 Sternen zu tun. Zum Glück liegt das Hotel an einer Touristenstraße, so dass es genug Möglichkeiten zum Essen gibt, vor allem der griechische Bäcker direkt neben dem Hotel und das Woodstone in der Nähe sind echt gut. Das Personal ignoriert eiskalt bitte nicht stören Schilder (hatte ich noch nie in einem Hotel), der frische Bettbezug war (quasi bei jedem Wechsel) teils stark verschlissen/hatte schwarze Flecken (das muss man doch sehen, vor allem da es nicht nur ein Teil betraf), nach einem Hinweis an das Reinigungspersonal wurden Kissen einfach ersatzlos im Schlafzimmer auf den Schrank gelegt?!? Es gab noch einiges anderes (z.b. Bauarbeiten), wir haben es dem Hotel bei der Abreise im Fragebogen mitgeteilt. Fazit: Wenn ihr ein großes tolles Zimmer mit einem Privatpool und sehr guter Klimaanlage möchtet und euch ansonsten vom Rest des Hotels fern haltet, d.h. selbst versorgt und auch sonst nichts erwartet (der "Fitnessbereich" ist ein Witz, er wirkt wie ein Fremdkörper) kann man es empfehlen. Ansonsten nicht. Noch zwei wichtige Hinweise: das Meer ist ziemlich weit entfernt, hatte ich bei der Buchung nicht so erwartet und die Straße(n) vor dem Hotel ist/sind sehr eng und stark befahren.
Stayed 11 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr erholsamer
Stayed 8 nights in Sep 2025