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Atlantica Caldera Palace - All Inclusive

5.0 star property

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Photo gallery for Atlantica Caldera Palace - All Inclusive

Seasonal outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas
Aerial view
Interior
Family Suite Sea View | Terrace/patio
Family Room Sea View | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
ANALIPSI, Hersonissos, 70014
  • Place, Convention Centre Creta Maris
    ‪7 min drive‬
  • Place, Aquaworld Aquarium
    ‪7 min drive‬
  • Place, Star Beach Water Park
    ‪9 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪18 min drive‬

Room options

View all photos for Twin / Double Room Inland View

Free minibar, in-room safe, desk, blackout drapes

Twin / Double Room Inland View

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Double Room Sea View

Double Room Sea View | Free minibar, in-room safe, desk, blackout drapes

Double Room Sea View

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Double Room Swim up Inland View

Double Room Swim up Inland View | Free minibar, in-room safe, desk, blackout drapes

Double Room Swim up Inland View

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Private Pool Inland View

Double Room Private Pool Inland View | Free minibar, in-room safe, desk, blackout drapes

Double Room Private Pool Inland View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room Sea View

Family Room Sea View | View from room

Family Room Sea View

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Room Inland View

Family Room Inland View | Free minibar, in-room safe, desk, blackout drapes

Family Room Inland View

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Suite Swim Up Inland View

Family Suite Swim Up Inland View | Free minibar, in-room safe, desk, blackout drapes

Family Suite Swim Up Inland View

8.0 out of 10
Very good
(1 review)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Suite Private Pool Inland View

Free minibar, in-room safe, desk, blackout drapes

Family Suite Private Pool Inland View

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Suite Private Pool Sea View

Family Suite Private Pool Sea View | Free minibar, in-room safe, desk, blackout drapes

Family Suite Private Pool Sea View

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Suite Swim Up Sea View

Family Suite Swim Up Sea View | Free minibar, in-room safe, desk, blackout drapes

Family Suite Swim Up Sea View

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Suite, City View

Suite, City View | Free minibar, in-room safe, desk, blackout drapes

Suite, City View

  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite Sea View

Family Suite Sea View | Free minibar, in-room safe, desk, blackout drapes

Family Suite Sea View

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Hersonissos

With a stay at Atlantica Caldera Palace - All Inclusive in Hersonissos, you'll be on the beach, within a 10-minute drive of Star Beach Water Park and Aquaworld Aquarium. .This all-inclusive property is 14.2 mi (22.9 km) from Heraklion Port and 8.7 mi (13.9 km) from Stalis Beach.

What's nearby

  • Convention Centre Creta Maris - 7 min drive - 3.1 miles
  • Aquaworld Aquarium - 7 min drive - 3.8 miles
  • Dinosauria Park - 8 min drive - 5.2 miles
  • Port of Hersonissos - 9 min drive - 3.6 miles
  • Star Beach Water Park - 9 min drive - 5.0 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 23 min drive

Restaurants

  • ‪Lyttos Beach Bar - ‬15 min walk
  • ‪Taverna Calypso - ‬15 min walk
  • ‪Poolbar @ Lyttos Beach - ‬15 min walk
  • ‪Lyttos Meat & Grill Restaurant - ‬15 min walk
  • ‪Filema Bar & Restaurant - ‬15 min walk

About this property

Atlantica Caldera Palace - All Inclusive

Luxury property on the beach, with seasonal outdoor pool
Atlantica Caldera Palace - All Inclusive offers 411 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. 43-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Hersonissos property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Make yourself at home in one of the 411 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a waterslide, an outdoor tennis court, and a fitness center. Additional amenities at this property include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Grab a bite at Basilico Italian, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 7 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This property has 3 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner.
Basilico Italian - This restaurant specializes in Italian cuisine. Reservations are required. Open select days.
Five Flavor Thai - This restaurant specializes in Thai cuisine. Reservations are required. Open select days.
Tex Mex Mexican - This restaurant specializes in Tex-Mex cuisine. Reservations are required. Open select days.
Oregano Greek Tavern - This restaurant specializes in Greek cuisine. Reservations are required. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included

Land activities

Fitness facilities
Soccer
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 poolside bars
  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Basilico Italian
  • Five Flavor Thai
  • Oregano Greek Tavern
  • Tex Mex Mexican

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Firepit
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Lifeguards
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 1 and March 30.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March 27 to November 02
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 4 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Atlantica Caldera Palace All Inclusive All-inclusive property
Atlantica Caldera Palace All Inclusive Hersonissos
Atlantica Caldera Palace All Inclusive
All-inclusive property Atlantica Caldera Palace - All Inclusive
Atlantica Caldera Palace - All Inclusive Hersonissos
Atlantica Caldera Inclusive
Atlantica Caldera Palace All Inclusive
Atlantica Caldera Palace - All Inclusive Hersonissos
Atlantica Caldera Palace - All Inclusive All-inclusive property

Atlantica Caldera Palace - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 59 out of 87 reviews
Rating 8 - Good. 14 out of 87 reviews
Rating 6 - Okay. 10 out of 87 reviews
Rating 4 - Poor. 1 out of 87 reviews
Rating 2 - Terrible. 3 out of 87 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaniness was impeccable, pool was freezing
Stayed 8 nights in Oct 2025

8/10 Good

Annetha

Traveled with family and small children
Not quite a five star hotel. Needs some improvements. Pools are freezing and some tiles are missing. Alcohol selection poor. Cushions on bed had stains need cleaning.
Stayed 5 nights in Oct 2025

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice and posh hotel. But we arrive late so missed dinner, and they left us a couple of sandwiches in the room and some sweets. We ordered a picnic for a day out and didn't have any actual food on it. Only rice cakes and nut hars. We requested a late checkout and it wasn't recorded. They put the request day before and was confirmed. Paid 150 euros (missing 2 meals we could have been offered a discount). We went to bedroom after lunch and card wasn't working because they didn't update in reception the late checkout request. I have to givev4 stars because food was amazing and 3 restaurants included. Daily activities not announce, not much offered. We had to contact social relations manager to get information, but not very helpful at that point.
Stayed 7 nights in Sep 2025

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at this resort- the swim up room was a definite must have! The food and staff were also amazing!
Stayed 7 nights in Sep 2025

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Dean

Stayed 7 nights in Aug 2025

6/10 Okay

Faye

Stayed 11 nights in Aug 2025

10/10 Excellent

Nassri

Traveled with family
Liked: Amenities, property conditions & facilities
Great pools , entertainment and staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

Johnathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely property, slightly disappointed that the all inclusive didn’t include ice lollies but everything else was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Mayumi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Mayumi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Francesca, Dublin 4

Stayed 7 nights in Jul 2025

10/10 Excellent

Loizos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel facilities are outstanding, and the overall expereience is great value for money
Stayed 7 nights in Jun 2025

10/10 Excellent

William Stewart

Stayed 7 nights in May 2025

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family resort

This is a great family resort not sure of you dont have children. The beach is right outside 2 mins walkaway
Stayed 7 nights in May 2025

6/10 Okay

Judy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Rooms are nice. Food is ok. Entertainment good but that room is hideous and hot - like an 70s conference room
Stayed 8 nights in Apr 2025

10/10 Excellent

Sheetal

Stayed 7 nights in Mar 2025

10/10 Excellent

Shamarneé

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. Property needs work but is very beautiful.
Stayed 5 nights in Oct 2024

8/10 Good

Shamarneé

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Simon

Stayed 7 nights in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay we had at Atlantica Caldera Palace was amazing. The hotel itself was not far from paradise!! The staff were great and there were lots of places around the hotel complex to relax. There rooms were spotless and cleaned daily with fresh towels etc. We would definitely return.
Stayed 9 nights in Sep 2024