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CheapTickets Verified Reviews
Very good!
4.1 of 5 guest rating
Room type Options Nightly price Book
Superior Double Room
Room with view
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Classic Double Room, 1 Double Bed
Room with view
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Deluxe Double Room, 1 King Bed
Room with view
1 King Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Superior Twin Room
Room with view
2 Twin Beds
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Georgian hotel with 2 restaurants and bars/lounges

Popular property highlights

Pets allowed
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at The Swan at Hay Hotel in Hereford, you'll be within a 5-minute walk of Bookends and Hay Castle. This 4-star hotel is 0.3 mi (0.4 km) from Richard Booth's Bookshop and 4.7 mi (7.6 km) from Whitney Bridge.

Make yourself at home in one of the 19 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided on request.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.

Enjoy British cuisine at The Garden Room, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges. Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events.

Languages Spoken

  • English

Show all languages

Renovations & Closures

This property is closed from February 20 2021 to March 13 2021 (dates subject to change).

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This Georgian hotel also offers a terrace, a garden, and coffee/tea in a common area.

The Swan at Hay Hotel is a smoke-free property.

  • Number of meeting rooms - 2
  • Terrace
  • Luggage storage
  • Coffee/tea in common areas
  • Number of restaurants - 2
  • Number of bars/lounges - 3
  • Snack bar/deli
  • 24-hour front desk
  • Laundry facilities
  • Express check-out
  • Year Built - 1812
  • Total number of rooms - 19
  • Number of floors - 2
  • Number of buildings/towers - 2
  • Smoke-free property
  • Garden

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas:

Languages Spoken

  • English

Room Amenities

The Swan at Hay Hotel offers 19 accommodations with complimentary bottled water and hair dryers. These individually decorated and furnished accommodations include desks. Cable television is provided. This Hereford hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Television
  • Free toiletries
  • Hair dryer
  • Desk
  • Iron/ironing board (on request)
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Housekeeping on request
  • Free tea bags/instant coffee
  • Laptop-friendly workspace
  • Wardrobe or closet

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

The Garden Room - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

The Market Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

1812 Bar - This bar specializes in British cuisine and serves light fare only. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Pet Policy

  • Pets allowed for an extra charge of GBP 15 per pet, per night
  • Dogs and cats only
  • 2 per room
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.00 per person (approximately)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Hay
  • Swan Hotel Hay
  • Hereford The Swan at Hay Hotel Hotel
  • Swan Hay Hotel Hereford
  • Swan Hay Hereford
  • Hotel The Swan at Hay Hotel Hereford
  • The Swan at Hay Hotel Hereford
  • Swan Hay Hotel
  • Hotel The Swan at Hay Hotel
  • Swan Hay
  • Hereford The Swan At Hay
  • The Swan at Hay Hotel Hotel
  • The Swan at Hay Hotel Hereford
  • The Swan at Hay Hotel Hotel Hereford

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

National Rating

This property has received its official star rating from Visit Wales.

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