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The Refinery Urban Suites

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Exterior
Exterior
Hypo-allergenic bedding, in-room safe, individually furnished, desk
55-inch Smart TV with satellite channels, iPod dock, books
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
5th km. Heraklion - Moiron, Heraklion, Heraklion, Crete, 71500
  • Place, General University Hospital of Heraklion
    ‪19 min walk‬
  • Place, Palace of Knossos
    ‪7 min drive‬
  • Place, Heraklion Port
    ‪8 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪8 min drive‬

Room options

The Quiet Studio

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

The Heritage Loft

  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

The Still Loft

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Large Twin Sofa Bed

The Family Chapter

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

The Wellness Loft

  • 1023 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed

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About the neighborhood

Heraklion

With a stay at The Refinery Urban Suites in Heraklion, you'll be near the airport, within a 10-minute drive of Heraklion Port and General University Hospital of Heraklion. .This family-friendly hotel is 1.9 mi (3 km) from Foundation for Research and Technology - Hellas and 3.2 mi (5.2 km) from Pankritio Stadium.

What's nearby

  • General University Hospital of Heraklion - 19 min walk - 1.0 mile
  • Heraklion Archaeological Museum - 6 min drive - 4.0 miles
  • Palace of Knossos - 7 min drive - 5.9 miles
  • Knossos Archaeological Site - 7 min drive - 5.9 miles
  • Heraklion Port - 8 min drive - 4.5 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 26 min drive

Restaurants

  • ‪Snack Point - ‬4 min drive
  • ‪The Italian Job - ‬17 min walk
  • ‪Ο φούρνος του Νύκταρη - ‬2 min drive
  • ‪Γυρογωνιά - ‬5 min drive
  • ‪Hacienda Cafe - ‬6 min drive

About this property

The Refinery Urban Suites

Luxury hotel with 2 outdoor pools and a full-service spa
The Refinery Urban Suites offers 34 accommodations with laptop-compatible safes and espresso makers. Rooms open to balconies or patios. These individually furnished accommodations have separate sitting areas and include dining tables. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 34 individually furnished guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. 55-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a computer station, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
The Airstream Café - This bar serves breakfast, brunch, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Airstream Café

Things to do

  • 2 outdoor pools
  • Bicycle tours
  • Books
  • Full-service spa
  • Games
  • Health club
  • Library
  • Playground
  • Wine tours

Family friendly

  • 2 outdoor pools
  • Dining table
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • At least 80% organic food
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • iPod dock
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchen
  • Limited room service
  • Oven
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The Refinery Urban Suites Reviews