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The Pal Living in a Concept

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Photo gallery for The Pal Living in a Concept

A multi-story building with balconies, a ground-level entrance, and a view of the cityscape in the background.
A rooftop terrace with two blue lounge chairs, a small table, and a glass balustrade overlooking a cityscape.
A modern outdoor seating area with a checkered floor, black chairs, a round table, and yellow planters with greenery.
A modern gym with mirrored walls, exercise equipment, and a patterned carpet.
A hotel room with a bed, a desk, a chair, a window with curtains, and a view of the sea.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $74
$64 nightly
$74 total
Total with taxes and fees
Nov 20 - Nov 21

Explore the area

View in a map
Konstantinou Palama 18, 18, Heraklion, 713 06
  • Place, Venetian Walls
    ‪3 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪14 min walk‬
  • Place, Heraklion Loggia
    ‪14 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪6 min drive‬

Room options

View all photos for UpBeat Premium Escape

A modern hotel room with a large bed, a bedside table, a wardrobe, and a small kitchenette.

UpBeat Premium Escape

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for UpBeat Deluxe Escape

A modern bedroom with a striped headboard, a large bed, bedside tables, and a wall-mounted lamp.

UpBeat Deluxe Escape

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

A modern living room with red sofas, yellow chairs, a round table, and a laptop on a white desk.

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Sofa Beds

View all photos for The Pal Suite

A hotel room with a striped headboard, white bedding, a bedside table with a lamp, and a large mirror reflecting the room.

The Pal Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Sofa Beds

View all photos for Special Offer

A modern lounge area with a teal color scheme, featuring a sofa, a dining table, and a laptop on the table.

Special Offer

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

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The price is $129
Nov 4 - Nov 5
Total with taxes and fees
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About the neighborhood

Heraklion

When you stay at The Pal Living in a Concept in Heraklion, you'll be near the airport, a 3-minute drive from Heraklion Port and 5 minutes from Palace of Knossos. .This hotel is 0.2 mi (0.4 km) from Manos Hatzidakis Theatre and 0.4 mi (0.6 km) from Public Gardens of Iraklion.

What's nearby

  • Venetian Walls - 3 min walk - 0.2 miles
  • Heraklion Archaeological Museum - 14 min walk - 0.8 miles
  • Heraklion Loggia - 14 min walk - 0.8 miles
  • Heraklion Town Hall - 14 min walk - 0.8 miles
  • Heraklion Port - 4 min drive - 1.2 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 12 min drive

Restaurants

  • ‪Ηacienda - ‬4 min walk
  • ‪Monk's - ‬1 min walk
  • ‪Κρητικός Φούρνος - ‬4 min walk
  • ‪Per Se Lounge - ‬4 min walk
  • ‪Coffee Island - ‬8 min walk

About this property

The Pal Living in a Concept

The Pal Living in a Concept offers 14 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Satellite television is provided. Kitchenettes offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, slippers, and hair dryers.

This Heraklion hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 14 guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a vending machine.
Cooked-to-order breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free secured self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: EUR 18 for adults and EUR 18 for children

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Meal delivery service
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1039K134K0357400

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to November

The Pal Living in a Concept Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 52 out of 60 reviews
Rating 8 - Good. 6 out of 60 reviews
Rating 6 - Okay. 2 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean rooms, very welcoming staff, excellent location in walking distance from Heraklion city center, highly recommended
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location out of the main area but lots of cafes and restaurants nearby. Very well equipped and clean accommodation. Staff were very helpful. Overall a great stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean, the staff were lovely (they even called the rental car company for me to sort out a misunderstanding) and we were very happy with the fitness room and the pool. Overall we would stay again!
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only issue was how hard the beds were. The staff were exceptional and the suite was very well presented. A suitable one night stay in the centre of Heraklion.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at the Pal hotel

Really surprised from the quality of this hotel. One of the best I have stayed over the years.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The room was very clean and staff were helpful, only a 10 minute walk from the centre of Heraklion. Highly recommend.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay for our family and I’d absolutely recommend it. The size and layout of our apartment was perfect for 2 adults and 2 children. We found the kitchen to be fully equipped for cooking and there was a dishwasher and coffee maker. We were also pleasantly surprised by the washing machine tucked away in a cupboard. The staff were wonderful and always very helpful if we had a question. An absolute gem of a place!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Everything was perfect! It is a rare place, you must book! It is modern, good taste, super clean, well situated in Heraklion and the place is just a jewel!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the plus side: Fantastic value for the money. Spotless room. Note that there is no spa and breakfast, the website description needs to be updated.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a couple of nights with kids. It was comfortable and clean. Just know that it is surrounded by older buildings. But well insulated so we didn't hear the traffic. Good for a quick stay. Staff was helping. We got in late but it was a keyless entry and staff sent good instructions. Washing machine was helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 days in Iraclion

The appartment was modern and very well equipped In spite of it being in the center the swimming pool was my grand childs favorite.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a suburban street - 10-15min walk from the centre BUT it is worth it. The amenities and quality of the property is some of the best you can expect. They have thought of everything. Would definately stay again
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
stayed 2 nigths in sept with family, the hotel is nice - sharing the service and reception with anither hotel across the street. rooms , beds , shower all good. Balcony facing a backstreet. the hotel is in a outskirt area of the more central streets if the town. the pool is much smaller that in pictures and cold - not in sun really. good place - without kids we would have considered comming back - would pay the same and get better closer to beach/city
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique, stylish property, brand new in 2025. Everything inside is fine. Dishwasher and washing machine in the suite. On the other hand, no on-site parking and the front desk (available 12 hours per day) is located in the 3 Pines property across the street.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem, lovely room and balcony. Clean and stylish. Use of two little pools was great.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Vraiment un très belle appartement, c'était spacieux, il y avait deux terrasses, la vaisselles étaient propre. Il y a un parking privé de l'hôtel à 30m. Seul inconvénient la réception était fermée à notre arrivée, on a dû attendre 30min. Aucun numéro ne fonctionnait. Si vous passez par Expedia, pensez à contacter l'hébergement, ils vous donneront des informations. Expedia ne donne pas votre numéro de téléphone.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Her şey harikaydı. Çok temiz çalışanlar superdi
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was top notch and a great find. The units we stayed in were super classy, elegant and functional. Staff were very friendly and helpful (especially alexandra). The level of professionalism and overall quality we experienced would easily run over $500 per night in the US, if we're lucky. High Value!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
La chambre est propre, située a peut près a 20 min a pied du port de heraklion, la piscine est très petite avec 3 transats. Le personnel n'est pas toujours présent pour le check in et out
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La piscine trop fraîche à cette période, donc nous ne l'avons pas utilisé. Par contre pas de Spa contrairement à ce qui est indiqué.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Réceptionniste très sympathique
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Superbe adresse ! La chambre était magnifique et très propre Équipements neufs et de qualité Adresse à retenir pour un prochain séjour à Heraklion Ne cherchez plus c’est l’hôtel idéal !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Είναι καινούργιο κατάλυμα σε άριστη κατάσταση , το μόνο ίσως θέμα του , όσον αφορά το μικρότερο και οικονομικότερο δωμάτιο του, είναι ότι δεν έχει δεύτερο καθρέφτη, έχει μόνο έναν στο μπάνιο. Για ζευγάρι είναι θέμα. Χώρος να μπει δεύτερος καθρέφτης υπάρχει, πιστεύω ότι θα τοποθετηθεί σύντομα
Stayed 1 night in Mar 2026