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RoccaMare Heraklion

Property class: 5 and above

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Photo gallery for RoccaMare Heraklion

An infinity pool with lounge chairs and a view of the sea at sunset.
A modern hotel room with a bed, a sofa, a small table, and a balcony with a view of the sea.
A modern living room with a sofa, two wicker chairs, a small table with a bowl and book, and a view of the ocean through a sliding glass door.
A person seated at a table with a meal and a drink, overlooking a beach with the ocean and a red car in the background.
A modern bar area with a marble countertop, wooden accents, and hanging pendant lights.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Minoos 3 Sofokli Venizelou, Heraklion, Crete, 713 03
  • Place, Historical Museum of Crete
    ‪2 min walk‬
  • Place, Natural History Museum of Crete
    ‪2 min walk‬
  • Place, Heraklion Loggia
    ‪5 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪10 min drive‬

Room options

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About the neighborhood

Heraklion

With a stay at RoccaMare Heraklion - Handwritten Collection, you'll be centrally located in Heraklion, a 3-minute drive from Heraklion Port and 6 minutes from Palace of Knossos. .This family-friendly hotel is 0.1 mi (0.2 km) from Dermatas Gate and 0.2 mi (0.3 km) from Historical Museum of Crete.

Getting around

  • Nikos Kazantzakis Airport (HER) - 14 min drive

Restaurants

  • ‪Tiny Rebels - ‬5 min walk
  • ‪High Hopes - ‬4 min walk
  • ‪Ουτοπία - ‬4 min walk
  • ‪Μαύρος Κάτης / Mavroscatis - ‬6 min walk
  • ‪Dark Tales - ‬5 min walk

About this property

RoccaMare Heraklion

RoccaMare Heraklion - Handwritten Collection offers 36 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 50-inch Smart televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Heraklion hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 36 individually furnished guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at ROCCA BISTRO, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
ROCCA BISTRO - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered, secured self parking on site

Food and drink

  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ROCCA BISTRO

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to October 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Rocca A Mare Heraklion - Handwritten Collection Hotel
Rocca A Mare Heraklion - Handwritten Collection Heraklion
Rocca A Mare Heraklion Handwritten Collection (April 2025)
Rocca A Mare Heraklion - Handwritten Collection Hotel Heraklion

RoccaMare Heraklion Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 130 reviews
Rating 8 - Good. 21 out of 130 reviews
Rating 6 - Okay. 7 out of 130 reviews
Rating 4 - Poor. 1 out of 130 reviews
Rating 2 - Terrible. 3 out of 130 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful staff, great breakfast, beautiful pool are with bar. Walking distance to restaurants and beach etc. Would stay here again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern place and ex relent service from the friendly staff !!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and an excellent place to relax.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous and attentive staff. Beautiful pool and gorgeous view. Fantastic breakfast.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is next to the beach with amazing sunset views from the rooftop pool. Staff was so helpful in suggesting restaurants close by that would be good to try.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This is a perfect business hotel. Very good service and facilities, great modern rooms and perfect location
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. Nice area near the sea and I would recommend the hotel.❤️
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, no parking but we were aware of that as free parking is offered at the mall next door. Clean room and a few restaurants near by, nice but small roof top pool and lounge. Good for shorter stays and close to the port.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view. Superb, competent and friendly staff, excellent bed, room, and extensive complimentary breakfast. Location a bit rough 15min from city center, but next to local shopping mall.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice, new and modern hotel. The breakfast every morning is very good and contains a lot of options and variety of food. We arrived early in the morning on our check-in day, and the staff was incredibly friendly and got our room together as soon as possible for check-in a bit before the standard time. Nice view from the sea-facing side of the hotel and only about a 20 minute walk to Heraklion center with a lot of restaurants, shopping, souvenirs, etc. Overall, this was a great stay.
Sea view
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about hotel was 5 star , rooms , amenities , staff , location . Literally boutique hotel close to everything. Only draw back was we stayed Saturday with our room facing water , bar next door blasting music till 4 am . Thought it was odd that they included ear plugs in their welcome amenities. Once again , property and staff amazing . Just do not book a room on that side of hotel on a Friday/ Saturday night .
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff - helped us with recommendations and ordering cabs and reservations always with a smile. Great pool Great breakfast
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, a bit outside of the city centre of Heraklion, however taxis are available and not too expensive. The staff is very charming and professional. There is a small pool on the roof and a nice little bar. The rooms are big. The parking at the neighbouring shopping centre is ideal and without charge. It is a good parking. The only thing: There is bar next to the hotel, which plays music until late night. Depending on the temper of the DJ, that can be extremely loud. The first night was bad, the second night was better. The hotel is offering eardrops.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was simply amazing! The rooms were lovely, and the beds were comfortable. The view from our balcony was amazing! It was conveniently located across the street from a mall that had plenty of options for food. The breakfast at the hotel was very good. Most importantly, the staff was phenomenal! Everyone was so courteous and helpful, which made our stay incredibly enjoyable! The only drawback was that there was no close access to a beach across the street, but they had a gorgeous infinity pool on the rooftop. The weather was not suitable for swimming the day we stayed there so not having access to beach did not affect our plans.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property! Gorgeous views from the room and rooftop pool and bar. Our waiter at the hotel was excellent, service was so kind!
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We had the top floor room. It was very comfortable with a nice view.
View from the balcony
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel so very clean and new, the hotel is on a busy road so a lot of road noise during the night but that did not bother us. We had breakfast, which had a good selection, but could do with more tea options, rooftop pool was great after a busy day exploring
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this was an excellent hotel. It is a little walk to the center of Heraklion. The showers could use drain cleaner.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such excellent staff
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lovely new hotel. Great experience, made by the welcoming, friendly nature of the staff. Restaurants/bars/city sights within walking distance along the seafront. Nice pool/poolside area to relax by too. Nice breakfast. Would recommend a stay here.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service i've ever experinced. Warm and kind staff! Excellent breakfast buffet
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property. Close to everything. When driving around, expect lots of traffic.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown , rental car companies and the port, not in walkable proximity to the breach. The staff is amazing and they go out of their way to accommodate their guests. Shout out to Ana Maria for her friendliness and hospitality.
Stayed 5 nights in Aug 2025