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Room type Options Nightly price Book
Family Room
269 square feet
1 Queen Bed and 1 Twin Bunk Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Premium Room, Partial Sea View
215 square feet
1 Queen Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Superior Room, Partial Ocean View
Room with view
215 square feet
1 Queen Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Standard Room
215 square feet
1 Queen Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Superior Double Room
215 square feet
1 Queen Bed 2 Twin Beds
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Beachfront property with calming spa services

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Laundry facilities
Smoke-free property

When you stay at Neptuno Beach Hotel - All Inclusive in Malevizi, you'll be on the beach, within a 10-minute drive of Heraklion Port and Heraklion Archaeological Museum. This upscale property is 6.9 mi (11.2 km) from Palace of Knossos and 0.1 mi (0.1 km) from Ammoudara Beach.

Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Pamper yourself with onsite massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for lunch or dinner at Main Restaurant, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Neptuno Beach Hotel - All Inclusive

Ammoudara, Heraklio, Malevizi, Crete Island 71414

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • Buffet meals, snacks, and select beverages included

Not included

  • Gratuities

  • Buffet-style meals included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • All onsite activities, and facilities and equipment included
  • Gratuities not included

Hotel Amenities

Neptuno Beach Hotel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Unwind on the private sand beach, located just 10 meters away. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Neptuno Beach Hotel - All Inclusive like a complimentary children's club, an outdoor pool, and a children's pool.

A complimentary breakfast is offered each morning. Dining options at the property include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a garden and a terrace. Guests can use the health club at a partner property. Complimentary self parking is available on site.

Neptuno Beach Hotel - All Inclusive is a smoke-free property.

  • Daily
  • Number of outdoor pools - 1
  • Water dispenser
  • Elevator
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • 24-hour front desk
  • Beach umbrellas
  • Free breakfast
  • Billiards or pool table
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Free self parking
  • Beach sun loungers
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Private beach nearby
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Spa services on site
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Free buffet breakfast
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Pool umbrellas
  • Laundry facilities
  • Beach towels
  • Total number of rooms - 135
  • Television in common areas
  • Number of floors - 2
  • Number of buildings/towers - 3
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Greek

Parking

Free self parking

Room Amenities

Neptuno Beach Hotel - All Inclusive offers 135 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies or patios. Satellite television is provided. This Malevizi property provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Hair dryer
  • Desk
  • Free bottled water
  • Blackout drapes/curtains
  • Satellite TV service
  • Free WiFi
  • TV size measurement: inch
  • Furnished balcony or patio
  • In-room safe (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.

Main Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Water skiing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Beach volleyball on site
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

  • Massages on beach
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property registry number - 1030889

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Debit cards

Online penalty collection

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

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