2/10 Terrible
Alex
Sep 4, 2025
Disliked: Property conditions & facilities
Very poor standard of room
I was very disappointed with the stay at the Scandic Helsinki Aviacongress. I have stayed at this hotel multiple times in the past, despite this(and despite supposedly having gold tier membership with hotels .com) the room we were put in was very poor. It was 2nd floor(as Europeans consider it).. the window looked out onto a flat roof and obstructing at least 50% of the window immediately outside was a huge aircon unit. I'm amazed that they put paying guests in this room at all, and don't just use it as a storage cupboard. It was a really depressing outlook to be given in a hotel that is not exactly cheap, or in a prime location. Further, inside the room there was a 3rd fold away bed. Inside the locked bed compartment was a light that was turned on. The only way we could find to turn it off was to remove the card, which of course turned off all our lights. In my opinion this represented a possible fire hazard. So we ended up removing the card at night and leaving my son's phone torch on as he doesn't like sleeping in total darkness.
My experiences at this hotel in the past were acceptable. But I think it is inexcusable that we were given a room like this.
Alex
Stayed 1 night in Aug 2025