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Riva Boutique Hotel & Restaurant

3.0 star property

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Photo gallery for Riva Boutique Hotel & Restaurant

Signature Room | In-room dining
Property video
Handrails in stairways
Exterior
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
$113
$94 nightly
$113 total
Total with taxes and fees
Dec 21 - Dec 22

Explore the area

View in a map
12-14 W Clyde St, Helensburgh, Scotland, G84 8SQ
  • Place, John Muir Way - West
    ‪1 min walk‬
  • Place, Hill House
    ‪3 min drive‬
  • Place, Loch Lomond and The Trossachs National Park
    ‪13 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪31 min drive‬

Room options

View all photos for Signature Room

Individually decorated, individually furnished, desk, laptop workspace

Signature Room

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Individually decorated, individually furnished, desk, laptop workspace

Superior Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Individually decorated, individually furnished, desk, laptop workspace

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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  • Free WiFi
  • Restaurant
  • Breakfast available
4.8 out of 5, Exceptional, 20 reviews
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About the neighborhood

Helensburgh

Located in Helensburgh, Riva Boutique Hotel & Restaurant is within a 15-minute drive of Loch Lomond and The Trossachs National Park and SEA LIFE Loch Lomond Aquarium. .This hotel is 7.3 mi (11.7 km) from Loch Lomond Golf Club and 8.4 mi (13.5 km) from Loch Lomond Shores.

What's nearby

  • John Muir Way - West - 1 min walk - 0.1 miles
  • Hill House - 3 min drive - 1.2 miles
  • Loch Lomond and The Trossachs National Park - 13 min drive - 9.2 miles
  • Loch Lomond - 15 min drive - 9.8 miles
  • Loch Lomond Shores - 15 min drive - 9.8 miles

Getting around

  • Helensburgh Central Station - 3 min walk
  • Glasgow International Airport (GLA) - 41 min drive

Restaurants

  • ‪The Ashton - ‬4 min walk
  • ‪The Clyde Bar - ‬3 min walk
  • ‪Flamingo - ‬3 min walk
  • ‪Sugar Boat - ‬3 min walk
  • ‪Lido's Fish & Chips - ‬3 min walk

About this property

Riva Boutique Hotel & Restaurant

Hotel with free breakfast, in the vicinity of Loch Lomond Golf Club
Riva Boutique Hotel & Restaurant offers 14 accommodations. These individually decorated and furnished accommodations include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Helensburgh hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 14 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk and luggage storage.
A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:00 AM.
Riva Boutique Hotel & Restaurant has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • High chair

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per stay, plus a deposit of GBP 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: GBP 25 per stay
  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Riva & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel
Riva Boutique Hotel & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel Helensburgh

Reviews

Riva Boutique Hotel & Restaurant Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 167 out of 328 reviews
Rating 8 - Good. 79 out of 328 reviews
Rating 6 - Okay. 49 out of 328 reviews
Rating 4 - Poor. 18 out of 328 reviews
Rating 2 - Terrible. 15 out of 328 reviews

Reviews

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Tina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved rooms 3 times because rooms were not fit for purpose. The first rooom had no water coming through the basin hot tap at all (and had a view over wasteland and derelict buildjngs). The second room sash window wouldn't close and the heating did not work, making the room freezing cold, and smelling greasy because the kitchen extractor fan was directly outside. The third room was a tiny twin (we had booked a double bed!) with a dreadful view of a drain pipe and metal trellis covered in fake greenery and false lawn. The shower tile grouting was filthy yellow.
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Swipe Left

This hotels investment in their social media campaign has paid off big time. While there are lots of Instagram opportunities, the actual stay was not impressive. The room was VERY very very small but also had ridiculously high ceilings so it was a strange optical illusion. The mattress was lumpy with some strange cover- I was going to look at what it consisted of but then thought I better not. The record players are decorative only. The windows must stay open because it’s very hot but then you hear the traffic signal blaring. Make sure you get down to breakfast early- they set out 4 slices of ham, 4 slices of cheese, a few pastries, and some cold boxes of cereal- if you’re not one of the lucky ones then there’s nothing left. We did not feel that our vehicle was safe as there is no parking lot. It was extremely disappointing.
Stayed 1 night in Aug 2025

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Average - Positives & Negatives

Postives- Room was small but very clean. Bed very comfortable. Staff very friendly. Nice bar area for drinks. Negatives- Shower didn’t work spoke to staff but never got fixed during our stay. Continental breakfast very basic tea/coffee from a flask, luke warm & sitting for long time. Pastries not fresh.
Stayed 2 nights in Aug 2025

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Weekend stay

Location was great, Room was dirty, the bathroom specifically with fresh mould growing in many areas of the shower and dirt , hair etc all around the toilet , room not hoovered during our stay, Was was very average and even had to return a salad because it had be served on the main plate which was very hot so salad was wilted and warm, when replaced the same salad had just been put on a cold plate. The bed was well overdue needing replacement.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing week

We spent 5 days at Riva . The staff were very friendly and helpful. The hotel if very easily accessible from the train station. If we were ever in Helensburgh again we would certainly stay Thanks to all the staff for their kindness
Stayed 4 nights in Jul 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay with great food

Hotel was amazing very good service, great food and great breakfast, amenities where very good, record player, fan, coffee machine in room great touch. Very welcoming. However room was very small but amenities made up for it.
Stayed 1 night in Jul 2025

8/10 Good

Mrs Iryna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, close to a river walk.
Stayed 1 night in Jun 2025

6/10 Okay

Sharron, Montara

Traveled with partner
Liked: Staff & service
The room was tiny! The bed was soft & sloping & we both awoke several times in the night due to its discomfort. The view was of some abandoned buildings at the back of the hotel. The food was mediocre.
Tiny room!
Ugly view!
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Stayed 2 nights in Apr 2025

4/10 Poor

david

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The tiny bedroom was a joke. three quarter bed in a single bedroom is not fit as a double. No wardrobe, no mirror and no room to move around or get changed. Advertised as breakfast included but failed to say it was only continental. Feel robbed Never again
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, friendly staff and a great location.
Stayed 1 night in Jun 2025

4/10 Poor

Sophie

Disliked: Room comfort
We were lucky to visit Scotland when we were having lovely weather about 20 degrees. However our room was on the top floor which meant it was very hot. The window wouldn't open very wide due to the design and the curtains. There was a fan in the room but it was just blowing the hot air around. It would have been nice if the room was attempted to have been cooled prior to our arrival. We were also next to the laundry room and the washing machines were spinning at gone 22:30 at night making everything in the room shake. Appreciate this may be a one off occurrence but it did severely impact our stay especially as we were struggling to sleep in the heat anyway. I let the hotel know in the mornight, but didn't feel they were apologetic and just said it's unusual weather. If visiting in summer months it's worth bearing in mind.
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 2 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was fantastic, hotel and service were great. Perfect location for what we needed.
Stayed 1 night in May 2025

10/10 Excellent

Neil, Hopeman

Liked: Staff & service, property conditions & facilities
Rea
Stayed 2 nights in May 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Check in gave us a room which was inconvenient (3 flights of stairs), and Very Small. Another desk clerk later corrected that and gave us a more suitalbe room. Staff was great, facilities are old, with the exception of the bathrooms.
Stayed 1 night in May 2025

10/10 Excellent

Sarah Belshaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was in Helensburgh to attend my cousin's funeral. The hotel could not have been better. I only ate breakfast twice and it was delicious. The staff were friendly and very helpful. The hotel is centrally located and it was easy to get to anywhere I needed to be. All in all, a very good experience and I will recommend the hotel to my friends who might be visiting Scotland.
Stayed 4 nights in Apr 2025

8/10 Good

Lyn

Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glass doors on the bathrooms was a shock, suggest they be changed. other than that our stay was faultless
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Charles

Stayed 1 night in Apr 2025