Old and Dated
I booked a king bed for my wife and I. Went to check-in and they didn't have my reservation. The check-in process ended up taking 20+ minutes. They put us in two twin beds. This was not romantic. There was mold in the shower tile grout. Our toilet was cracked on the inside...Rooms were dated. The parking lot was full, so I had to park in a grassy area far away from the building. I was promised a refund of the difference in rooms and have not received anything. At least the pillows were comfortable.