Quality Inn Downtown Helen

2.5 star property

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Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(37 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(44 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

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The price is $88
Dec 18 - Dec 19
Total with taxes and fees
Days Inn by Wyndham Helen

About the neighborhood

Helen

Located in Helen, Quality Inn Downtown Helen is in the mountains, within a 5-minute drive of Unicoi State Park and Chattahoochee National Forest. .This hotel is 5.7 mi (9.2 km) from Anna Ruby Falls and 6.4 mi (10.2 km) from Raven Cliffs Falls.

What's nearby

  • Charlemagne's Kingdom - 1 min walk - 0.0 miles
  • Unicoi Hill Park - 1 min walk - 0.1 miles
  • Helen Arts & Heritage Center - 4 min walk - 0.3 miles
  • Unicoi State Park - 5 min walk - 0.3 miles
  • Helen Festhalle - 7 min walk - 0.4 miles

Restaurants

  • ‪Hofbrauhaus Restaurant - ‬5 min walk
  • ‪Helen Festhalle - ‬10 min walk
  • ‪The Troll Tavern - ‬6 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Christoff's - ‬5 min walk

About this property

Quality Inn Downtown Helen

Hotel with free breakfast, 8-minute walk to Unicoi State Park
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 37 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional features at this hotel include charcoal grills and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a computer station, a 24-hour front desk, and coffee/tea in a common area. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 25 to September 30
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Quality Inn Downtown Helen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1001 reviews
Rating 8 - Good. 296 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service
The staff was by far and away my favorite thing about this place. They were so friendly and helpful. It was clean and comfortable. I would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Yuze

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and staff

The location was perfect. Staff was very friendly and helpful. We would stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Juechen

Stayed 1 night in Aug 2025

4/10 Poor

Jeanne

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room smelled like strong cheap cleaning solutions for my entire stay. It wasn’t a pleasant smell.
Stayed 2 nights in Sep 2025

6/10 Okay

Tom

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Basic budget hotel

The hotel is basic budget hotel. Recently renovated but the workmanship was shoddy...i.e. paint drips on the floor, single coat not hiding the color underneath, peeling walls, etc. The hot breakfast consisted of waffle or oatmeal. Single ply toilet paper and tissue. The bed was comfortable and staff friendly.
Stayed 3 nights in Aug 2025

8/10 Good

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the whole experience, however when showering my water would go cold, the hot… it’s as if someone flushed and my water would go cold, I would have to step out of the water because it would get too cold to stand under the water. Ms Lynn was awesome, thank you Lynn for all your help.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights and it was Amazing. The hotel front desk peeps were extremely friendly. The rooms were updated and clean. I loved that it was in walking distance to everything (downtown Helen, shopping, dining, site seeing). We will definitely be coming back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hazael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Michaela

The room was cl
Stayed 3 nights in Aug 2025

8/10 Good

Debra

Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice clean motel. Easy to park and find. Easy walk to the town and restaurants. Staff are very friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Ralph

Stayed 1 night in Aug 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a little slow because she was the only one there, but once we got checked in the room was really clean and the beds were very comfortable. It was near lots of shopping and dining options. No problems and I would stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

Kit, Powder Springs

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, very good location. Very walkable
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mikhail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

sofia

Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Stayed 3 nights in Jun 2025