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Kumpeli Spa

Property class: 3

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Photo gallery for Kumpeli Spa

An aerial view of a lakeside hotel with a red-roofed building, docked boats, and surrounding forested area.
A glass-enclosed hot tub with a view of a lake and forest.
A waterfront hotel with a red roof, docked boats, and a bridge in the background.
A wooden deck with outdoor seating overlooking a lake.
A person sitting on a spa bench by a poolside, with a view of a calm water body and a building in the background.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
The current price is $175
$154 nightly
$175 total
Total with taxes and fees
Nov 25 - Nov 26

Explore the area

View in a map
Muonamiehenkatu 3, Heinola, 18100
  • Place, Heinola Summer Theatre
    ‪11 min walk‬
  • Place, Heinola City Museum
    ‪16 min walk‬
  • Place, Heinolan Lintutarha
    ‪19 min walk‬

Room options

View all photos for Superior Room (Spa Access)

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Superior Room (Spa Access)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room (Spa Access)

A hotel room with a wooden floor, a desk with a lamp, a television mounted on the wall, and a window with curtains.

Single Room (Spa Access)

8.6 out of 10
Excellent
(7 reviews)
  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room (Spa Access)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Standard Double Room (Spa Access)

8.4 out of 10
Very good
(17 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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The price is $113
Nov 9 - Nov 10
Total with taxes and fees
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About the neighborhood

Heinola

When you stay at Kumpeli Spa in Heinola, you'll be on the beach, within a 15-minute walk of Lääninkivalteri Aschanin talo and Heinola Summer Theatre. .This spa hotel is 0.7 mi (1 km) from Kaivannon uimaranta and 0.7 mi (1.2 km) from Heinola Art Museum.

What's nearby

  • Lääninkivalteri Aschanin talo - 10 min walk - 0.5 miles
  • Heinola Summer Theatre - 11 min walk - 0.6 miles
  • Heinola Art Museum - 11 min walk - 0.6 miles
  • Heinola City Museum - 16 min walk - 0.9 miles
  • Heinolan Lintutarha - 19 min walk - 1.0 mile

Restaurants

  • ‪ABC - ‬7 min drive
  • ‪Hesburger - ‬7 min drive
  • ‪Torino Pizza Kebab - ‬14 min walk
  • ‪Harjupaviljonki - ‬19 min walk
  • ‪7 Minutes Break Bar - ‬19 min drive

About this property

Kumpeli Spa

Kumpeli Spa offers 119 accommodations with coffee/tea makers and slippers. LCD televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

This Heinola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open select days.
Stay in one of 119 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as desks and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Grab a bite to eat at the hotel's beachfront restaurant, where you can dine alfresco. Or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Onsite venue - This beachfront restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hospital bed
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 10:00 PM) and Friday - Saturday (8:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Best Western Hotel Kumpeli
Best Western Hotel Kumpeli Heinola
Best Western Kumpeli
Best Western Kumpeli Heinola
Kumpeli Spa Hotel Heinola
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa Hotel Heinola

Kumpeli Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 104 out of 304 reviews
Rating 8 - Good. 150 out of 304 reviews
Rating 6 - Okay. 43 out of 304 reviews
Rating 4 - Poor. 5 out of 304 reviews
Rating 2 - Terrible. 2 out of 304 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Spa, swim in the river, and the town.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful hotel with a spa

Peaceful and comfortable spa hotel, beautiful surroundings by a river. Small but many-sided spa which was not crowded. Good breakfast.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting on the river and the amenities make this a peaceful retreat for anyone desiring a spa experience. The front desk staff was attentive and efficient.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat the location of Kumpeli! Absolutely beautiful views of the river! The new owners have made some excellent changes. The spa was great before, small but very pleasant, now with the addition of the fabulous terrace with sunchairs and direct access to the river. The lobby is so much more inviting and service very friendly and efficient. Of course the rooms could do with some updating but they are very clean. Do get a room facing the river though…Really looking forward to going again and even more improvements to this very valued hotel!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Sauna with lake access!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotelli on hienolla paikalla, mutta hyvin vanhentunut, aikamatka 80 - luvulle, mutta hintalaatusuhde oikein hyvä, kylpylä oli erinomainen.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
このホテルに宿泊するのはこれで4度目。今回は7月ということもあって、スパは混んでいて、利用しなかった。部屋は清潔で、川に面していて静か。部屋に冷蔵庫があるのも良い。朝食もそんなに種類はないが、美味しい。また来ます。
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Aamupala oli hyvä. Astiat tosin olivat likaisia. Valaistus oli monin paikoin heikko tai epäkunnossa. Porealtaasta oli suutin irti. Jalkadesfiointiaine puuttui. Kylpytakit olivat hieman likaiset. Opastus oli puutteellista. Maisemat olivat hyvät ja henkilökunta ystävällistä.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Hienoa, että baari oli illalla pidempään auki futiskatsomon takia. Siitä olisi ollut syytä kertoa asakkaille.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Respassa kokematon henkilö. Huoneessa sähköpistorasiat niin kaukana sängystä, että tarvittiin jatkojohto. Ravintolan ruoka erinomaista, mutta palvelu hidasta. Juomavalikoima suppea. Loistava idea jalkapallon MM kisojen näyttäminen klo 22 jälkeen, mutta miksei sitä kerrottu asiakkaille, vaan kerrottiin valomerkin tulevan 21.30.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Olemme käyneet useita kertoja aiemmin ja erityisesti kylpylä on ollut mieluinen. Nyt osui useampi pieni vastoinkäyminen, kylpytakkeja ei ollut, varauksemme ei ollut kirjautunut ja kun asia korjattiin manuaalisesti, yöpymisemme oli merkitty päivää lyhyemmäksi ja meitä tultiin toisena aamuna häätämään huoneesta, kun olimme vielä nukkumassa. Muutoin viihdyimme hyvin.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yhden yön matkalla ei ehtinyt kaikkeen tutustua, esim ruokapuolelta vain aamupala, joka oli kyllä aivan riittävä ja maukas. Huone oli muuten ok, mutta vanha kokolattiamatto voisi mennä vaihtoon. Plussaa parvekkeesta, josta loistavat järvi/joki näkymät. Kylpylä ok, tosin itse huonona uimarina käytin vain porealtaita, allas liian syvä .Terassit rannassa kylpylän yhteydessä upeita ja laituri jolta pääsee veteen suoraan kylpylästä. Kylpytakki ja tossut kuului myös hintaan. Vaikka kulumista näkyvissä, osa on uusittu selvästi ja näyttää hyvältä. Asiakaspalvelu hyvää.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Aamupalassa aika paljon hakemista, muuten oikein hyvä
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todella mukava henkilökunta. Hieno näköala huoneesta! Kiva ja rauhallinen kylpylä. Ihana terassi, kiva meininki. Huone vähän vanhanaikainen, mutta petivaatteet hyvät. Aamiainen aika vaatimaton.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa-osaston saunat eivät olleet mielestäni riittävän kuumia. Sisäallas oli tosi kiva, samoin mahdollisuus uida ulkona jäevessä. Aamiainen oli oikein hyvä puuroineen ja kahvi oikeata kunnon kahvia. Viihdyimme mainiosti, koska huone oli hiljainen ja meillä oli erilliset vuoteet. Kaikki toimi loistavasti ilmaaisine autoparkkeineen.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todella siisti ja viihtyisä huone ja kaikki muukin.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Zimmer mit Terrasse. Sehr gutes Frühstück mit guter Auswahl. Das Restaurant ist sehr zu empfehlen. Habe jeweils sehr gut gegessen. Sauna und Pools habe ich sehr genossen. Das Personal war stets freundlich und aufmerksam .
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todella viihyisä paikka. Ja aamuainenkin oli mahtava.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loistava huone patioineen. Ystävällinen henkilökunta. Alkoholivalikoimassa pieniä puutteita.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paikka on rauhallinen ja siisti Henkilökunta antoi ystävällistä palvelua Aamiainen oli ihan ok Paikka oli lemmikkiystävällinen Jos jotain sanottavaa toiseen suuntaan niin pieni päivitys huoneiden viihtyvyyteen Kokonaisuus ratkaisee Arvosana 1-10 Annan 9 viihtyvyydestä ,Rauhallisuudesta ja a la carte oli hyvä kokille terveiset
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Saunaosasto menee aikaisin kiinni
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Kylpylä siisti ha rauhsllinen
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Haluaisin ensiksi kiittää Hotellin Kumpelin henkilökuntaa siitä, että minulle tarjottiin korotettua superior-huonetta syntymäpäivän kunniaksi. Hotellilla on hieno kylpylä ja yhdessä vaimoni kanssa meillä oli hauskaa siellä. Mutta moitittavaa on. Ensiksi ihmeteltiin, miksi Heinolan Kymijoesta tai Ruotsalainen -järvestä haisi lähes koko ajan pahalle rikille, joka ulottui huoneeseeni asti. Kävi ilmi, että Heinolaa lähempänä oleva Stora Enson tehdas domppaa jätettä veteen aiheuttaen sitä hajua. Tämä tilanne on muka ollut näin monta vuosikymmentä! Tämä paha haju aiheutti itselleni ja keuhkoilleni suurta haittaa kuin hyvää, kun tarkoitukseni saada 2 päivän yöpymisestä jonkilaista toipumista keuhkosairaudelle, jonka kärsin. Toinen moitittava asia on se, että aamupalan taso ei vaikuttanut 4 tähden hotellin tasolta, vaan juuri ja juuri 2 tähden. Olen muissa 4 tähden hotellin aamupalaa syönyt ja ero on kyllä huikea. Kolmas moitittava oli huoneen sänky, joka myöskään ei vaikuttanut superior-tasoiselta, kun suojauspatja liikkui sivuttaisesti pois sängystä. Neljäs moitittava on se, että hotellin suolahuonessa oleva levitinkone ei toiminut ja huolto oli muka tilattu, mutta ei ole saatu korjattua. Hotelli suolahuone oli yksi syistä, miksi valitsin juuri tätä hotellia oman hengitysteiden hyvinvointiani varten. Kokemukset itselleni Hotelli Kumpelissa oli valitettavasti enemmän haitallista kuin hyödyllistä. Voisin suositella pelkästään kylpylän käyntiä, jos jollakin on kiinnostusta.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Rauhallinen luonnonkaunis paikka. Kiva kylpylä. Hyvä aamupala.
Stayed 1 night in May 2026